20 Best Hotel Property Management Software For 2025
10 Best Property Management Software for Hotels Shortlist
Here's my pick of the 10 best software from the 20 tools reviewed.
Get free help from our project management software advisors to find your match.
As a former hotel owner in the bustling hospitality industry, I deeply understand the significance of robust hotel management software. A property management solution, especially a cloud-based property management system (cloud PMS), can completely transform the way you operate your hospitality business, from streamlining the front office to optimizing back office tasks.
Be it independent hotels, hostels, inns, motels, B&Bs, campgrounds, or on-premise small properties, a hotel PMS can simplify day-to-day operations, enhance the guest experience, and ultimately boost profitability.
In essence, a good PMS software is like the central nervous system of your hotel. It brings automation to routine tasks, enabling you to focus on guest management and creating an exceptional guest experience.
Need expert help selecting the right tool?
With one-on-one help, we guide you to your top software options. Narrow down your software search & make a confident choice.
The pain points such software can alleviate are numerous, including time-consuming manual tasks, poor guest communication, inability to upsell effectively, or inefficiencies in managing your rental property. The software can also effectively handle messaging, enabling you to engage with your guests and cater to their needs in a timely manner.
In today's day and age, where profitability and customer satisfaction are directly linked, choosing the right PMS software can be a game-changer. I've taken the time to comb through the various options available to you in the market. My aim is to help you find the perfect fit for your needs, so you can focus on what you do best - providing unforgettable experiences in the hospitality industry.
What Is A Property Management Software For Hotels?
Property management software for the hotel industry is a game-changing tool utilized by hoteliers, property owners, and hospitality professionals to streamline and automate operational tasks. From reservation and occupancy management to billing, maintenance, and customer relationships, these solutions cover every facet of hotel management.
They serve as a digital backbone, enhancing operational efficiency, reducing manual errors, and boosting guest satisfaction. Whether managing a boutique hotel, a large hotel chain, or a resort, users leverage property management software to ensure a smooth, seamless operation that keeps guests coming back for more.
They can integrate with your hotel website, allowing direct bookings, managing online reservations from travel agents or social media, and even helping upsell by leveraging guest data. And with features like contactless check-ins and open API, these PMS solutions can ensure your property stays at the forefront of technology.
Best Property Management Software for Hotels Summary
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 |  innQuest roomMaster HMS' dashboard automatically manages reservations, allowing teams to focus on more pressing tasks. | Best for efficient reservation management | Free demo available | Pricing upon request | Website |
| 2 |  Click Maint CMMS The request management dashboard allows hotels to keep track of maintenance requests across various properties. | Best for work order management | 30-day free trial | From $35/user/month (billed annually) | Website |
| 3 |  Limble Limble's dashboard provides visibility into maintenance operations, including work order statuses, asset conditions, and performance metrics. | Best for hotel property maintenance management | Free plan available | From $28/user/month | Website |
| 4 |  Sisense Sisense is best for data analytics and business intelligence. | Best for data analytics and business intelligence | Free trial + free demo available | Pricing upon request | Website |
| 5 |  Buildium Buildium has a strong focus on commercial properties. | Best for commercial property management | 14-day free trial | From $50/user/month | Website |
| 6 |  Little Hotelier A look at the Little Hotelier front desk feature. | Best for small hotel businesses | Not available | Pricing upon request | Website |
| 7 |  WebRezPro WebRezPro's dashboard has a user-friendly interface. | Best for advanced reservation tracking | Not available | From $5/user/month, (billed annually). | Website |
| 8 |  Visual Lease A sneak peek into the Visual Lease property management feature. | Best for managing lease obligations and costs | Not available | Pricing upon request | Website |
| 9 |  Sirvoy A look at the Sirvoy bookings feature. | Best for its user-friendly interface | Not available | From $9/user/month. | Website |
| 10 |  Resort Data A sneak peek at the Resort Data dashboard. | Best for handling resort and timeshare properties | Not available | From $50/user/month. | Website |
Best Property Management Software for Hotels Reviews
roomMaster HMS is an all-in-one, cloud-based hotel property management system (PMS) designed to streamline hotel operations and enhance guest experiences. It offers a comprehensive suite of features, including booking management, payment processing, and performance reporting, all accessible from a single interface.
Why I Picked roomMaster HMS: One of roomMaster's key feature is its strong reservation management system, which enables hotels to manage bookings, room availability, and guest profiles effectively. This functionality is vital for maintaining optimal room occupancy and facilitating efficient check-in and check-out processes. Additionally, roomMaster HMS includes an integrated channel manager that assists hotels in managing their online distribution across various booking platforms, increasing visibility and potential revenue.
Standout features & integrations:
roomMaster HMS' other notable features include a booking engine designed to boost direct bookings without commission fees, a channel manage to help hotels stay connected to travel agencies, payment processing options, performance reporting, and centralized management options.
Key integrations include TripAdvisor, 3CX, Agoda, Antamedia, Ascent 360, and QuickBooks.
Pros and cons
Pros:
- Flexible reporting options
- Unique guest communication options
- Multi-property setup with centralized control
Cons:
- No dynamic pricing tools
- Lack of advanced marketing features
Click Maint is a maintenance management software designed to help hotels, resorts, and casinos efficiently manage their facilities and equipment. It offers tools for work order management, preventive maintenance scheduling, and asset tracking, all accessible via desktop and mobile devices.
Why I Picked Click Maint CMMS: I like its automated work order management system that lets your team create, assign, and track maintenance tasks in real time, ensuring issues are addressed promptly. By streamlining work orders, you can reduce downtime and maintain high standards of guest comfort and safety. Another valuable feature is its preventive maintenance scheduling. Click Maint allows you to set up regular maintenance routines for your assets, such as HVAC systems and plumbing. This proactive approach helps prevent unexpected equipment failures
Standout features & integrations:
Other features include asset management, which provides a centralized repository for all your equipment details. The inventory management feature helps you keep track of spare parts and supplies, ensuring you have the necessary items on hand when maintenance is required. Additionally, the mobile app enables your maintenance team to access work orders and asset information on the go.
Integrations include Enterprise Resource Planning (ERP) systems, Customer Relationship Management (CRM) systems, and Human Resources Information Systems (HRIS).
Pros and cons
Pros:
- Mobile access for managing tasks on the go
- Accommodates hotels of all sizes
- Automated preventative maintenance scheduling
Cons:
- Limited language support
- Only for the maintenance aspect of hotel management
Limble CMMS is a versatile, user-friendly computerized maintenance management system (CMMS) designed to help businesses in various industries, including hospitality, efficiently manage and coordinate their maintenance operations.
Why I Picked Limble: Limble is unique in that it focuses on the maintenance aspect of property management. It offers various features like preventative maintenance automation that allows hotel managers to automate maintenance schedules, which helps prevent equipment failures before they occur. The software also provides asset management tools that monitor the health and performance of various assets.
Standout features & integrations:
Other notable features include work order management with a mobile app that enables real-time creation, assignment, and tracking of work orders. It also has a predictive maintenance feature that integrates IoT sensors to proactively address potential equipment issues before they become significant problems.
Key integrations include ArcGIS, Slack, Google Calendar, Microsoft Outlook, Azure Active Directory, Google SSO, OKTA, QBO (QuickBooks Online), Oracle NetSuite, Monnit, MQTT, Samsara, and RedZone.
Pros and cons
Pros:
- Robust work order management
- Good for preventative maintenance
- Strong automation capabilities
Cons:
- Could offer more integrations
- Limitations to customizing the platform
Sisense is a business intelligence platform that empowers users with complex data analytics tools. The system focuses on helping businesses consolidate, manage and analyze large volumes of data. I believe it's best for data analytics and business intelligence because it simplifies these complex tasks.
Why I Picked Sisense: Sisense earned its place on my list primarily due to its strong data analytics and business intelligence capabilities. I appreciated its blend of advanced features and ease of use, which sets it apart from many other data analytics tools. Sisense excels in turning raw data into actionable insights, and it's this capacity that led me to identify it as the best tool for data analytics and business intelligence.
Standout features & integrations:
Sisense provides an array of powerful features, including an intuitive drag-and-drop interface, robust reporting tools, and customizable dashboards. It integrates seamlessly with SQL databases, Excel, and various other data services like Google AdWords, Google Analytics, Salesforce, and more.
Pros and cons
Pros:
- Excellent integrations with popular data services
- Robust data analytics and business intelligence capabilities
- Intuitive drag-and-drop interface
Cons:
- Requires considerable setup and customization
- Steep learning curve for non-technical users
- High cost for small businesses
Buildium is a property management software solution that caters to the needs of commercial property managers. The software's strong focus on commercial properties, with features tailored to handle unique challenges in this sector, makes it ideal for commercial property management.
Why I Picked Buildium: I chose Buildium for its focused approach to handling the specific needs of commercial property management. The tool differentiates itself through its special features, such as robust accounting and leasing capabilities, that cater to the demands of managing commercial properties. My judgment led me to conclude that Buildium stands as the 'best for' commercial property management due to its combination of sector-specific features and overall ease of use.
Standout features & integrations:
Buildium's features offer an all-encompassing view of commercial property management. It comes with strong lease tracking, full general ledger accounting, budgeting, and reporting, all of which are paramount in managing commercial properties effectively.
For integrations, Buildium supports a number of popular apps such as HappyCo for inspections, Sure for insurance, and PayNearMe for cash payments. These integrations make the tool more functional and efficient in managing commercial properties.
Pros and cons
Pros:
- Full general ledger accounting
- Supports numerous useful integrations
- Strong focus on commercial property management features
Cons:
- Certain features may only be available in higher-priced plans
- Interface may require a learning curve for some users
- High starting price may be a barrier for smaller businesses
Little Hotelier is a hotel management solution designed specifically for small businesses, offering a range of tools to manage reservations, front desk operations, and revenue. Given its focus on small-scale operations, it stands out as an optimal choice for small hotel businesses aiming for a system that understands and caters to their needs.
Why I Picked Little Hotelier: In making my selection, I was drawn to Little Hotelier because it addresses the unique challenges of small hotel businesses. Compared to other property management systems, Little Hotelier stands out due to its concentrated focus on small businesses, a demographic that is often overlooked by other, more 'universal' systems. I have determined that it's best for small hotel businesses as it provides an all-in-one solution that comprehensively addresses their specific needs.
Standout features & integrations:
Some of Little Hotelier's most useful features include a front desk system, reservation management, and a channel manager. It also integrates with leading OTAs and global distribution systems, allowing small businesses to broaden their reach and increase their online presence.
Pros and cons
Pros:
- Integrates with leading OTAs
- Provides a comprehensive suite of tools
- Designed specifically for small businesses
Cons:
- Customer support could be improved
- Setup may be complex
- Might be costly for very small operations
WebRezPro is a comprehensive hotel property management system known for its robust reservation tracking capabilities. The software's strong emphasis on reservation management gives hoteliers the power to oversee bookings seamlessly, making it the best choice for those who prioritize reservation logistics.
Why I Picked WebRezPro: I selected WebRezPro for this list because of its deep focus on reservation management, a key aspect of hotel operations. It not only tracks the reservations but also provides granular details, helping to maximize occupancy and revenue. Its advanced reservation tracking sets it apart from the crowd and makes it the ideal pick for hoteliers dealing with complex reservation scenarios.
Standout features & integrations:
WebRezPro brings an array of useful features, such as a web booking engine, front-desk system, housekeeping reports, an accounting system, and guest profiles. It also boasts a mobile version that ensures management on the go. For integrations, WebRezPro shines with its ability to connect with over 100 partner applications, including OTAs, POS systems, payment gateways, CRM systems, and revenue management solutions.
Pros and cons
Pros:
- Wide range of integrations
- Rich in features
- Excellent reservation tracking
Cons:
- Customization options can be limited
- The learning curve might be steep for non-tech-savvy users
- The mobile interface could use some improvement
Visual Lease is a lease management solution that provides in-depth analysis and control of lease obligations and costs. It combines data management and accounting rules to help hoteliers effectively manage leases, making it an excellent tool for keeping tabs on property-related financial commitments.
Why I Picked Visual Lease: I chose Visual Lease for this list due to its robust features that focus specifically on lease management - a critical but often overlooked aspect of property management. Its unique combination of data management and adherence to accounting standards make it the best choice for hoteliers aiming to optimize their handling of lease obligations and costs.
Standout features & integrations:
Visual Lease's features include lease accounting compliance, critical date tracking, and expense management. The software supports integration with ERP systems like Oracle and SAP, enabling seamless data exchange and improving operational efficiency.
Pros and cons
Pros:
- Integration with popular ERP systems
- Compliance with lease accounting standards
- Effective lease obligation and cost management
Cons:
- Advanced features may come with additional costs
- Learning curve for non-finance users
- Price might be high for smaller hotels
Sirvoy is a property management system that prioritizes usability without compromising on functionality. Its ease of use, particularly its user-friendly interface, makes it an ideal choice for teams looking for a straightforward, efficient tool for managing their property businesses.
Why I Picked Sirvoy: Sirvoy emerged as my pick due to its user-friendly interface that simplifies property management tasks. In my comparison of various platforms, Sirvoy stood out for its intuitive design that makes it easy to navigate even for non-tech-savvy users. I think it's the 'best for' teams who value ease of use and want a system that they can quickly get to grips with.
Standout features & integrations:
Sirvoy comes packed with essential features such as booking management, invoicing, and multi-language support. It integrates with several popular platforms, including Booking.com, Expedia, and Airbnb, allowing users to manage multiple channels from one place.
Pros and cons
Pros:
- Integration with popular booking platforms
- Essential features for property management included
- User-friendly interface
Cons:
- Limited third-party integrations compared to some competitors
- Customization options are limited
- Lack of advanced features for larger operations
Resort Data is a property management software designed specifically to manage resort and timeshare properties. Its strength lies in its ability to address the unique needs of these types of properties, making it best suited for this niche segment.
Why I Picked Resort Data: I chose Resort Data for this list because of its specialized focus on resort and timeshare properties. Unlike other property management software, Resort Data has tailored its tools to meet the unique needs of these properties, such as interval ownership, reservations, maintenance fees, and contract management. I selected it as the best for handling resort and timeshare properties due to this specialized feature set.
Standout features & integrations:
Resort Data includes key features such as reservations management, front desk operations, owner accounting, maintenance management, and contract management. It integrates with major payment gateways and accounting software like QuickBooks and offers an API for custom integrations.
Pros and cons
Pros:
- Robust integrations with accounting software and payment gateways
- Comprehensive feature set tailored to the industry
- Specializes in resort and timeshare properties
Cons:
- Limited customization options compared to broader property management systems
- Could be overly complex for smaller properties
- Steeper pricing than general property management tools
Other Property Management Software For Hotels
Below is a list of additional property management software for hotels we shortlisted but did not make it to the top 10. Definitely worth checking them out.
- SiteMinder
For seamless channel management
- MRI @Work
For handling complex property portfolios
- RoomKeyPMS
For integrating with POS and CRM systems
- ThinkReservations
For streamlining front desk operations
- Shiji Enterprise Platform
For hotel chains with a global presence
- Hostaway
Good for automating daily vacation rental tasks
- Cloudbeds
For managing multiple hotel groups
- MiniCal
Good for optimizing room occupancy and pricing
- Smoobu
Good for comprehensive synchronization of booking channels
- AVUX
Good for streamlined property maintenance management
Popular Hotel Software
Here are some other lists of popular hotel software for you to check out.
Selection Criteria For Property Management Software For Hotels
Choosing the right property management software for hotels is no small task. Having personally tested various tools, I can confidently say the following criteria play a critical role in the selection process.
Core Functionality
In my evaluation, I looked for tools that:
- Facilitate smooth booking and reservation management
- Support integrated online payment processing
- Handle maintenance and property service requests efficiently
- Provide detailed analytics and reporting for informed decision-making
Key Features
The standout tools in this category, in my opinion, usually include:
- Multichannel synchronization: This enables centralized management of bookings from different platforms, such as Airbnb, Booking.com, etc.
- Integrated communication: Centralized communication with guests or clients, including automated responses and templates.
- Revenue management: Tools that help determine the optimal price based on demand and other factors.
- Comprehensive analytics: In-depth insights on performance, revenue, occupancy rates, etc., for effective strategizing.
Usability
Specific to hotel property management tools, the usability of a product is vital. I paid particular attention to the following:
- Intuitive interface: Hotel management is time-sensitive; an intuitive interface can save a significant amount of time and reduce errors.
- Easy onboarding: A tool should come with comprehensive guidance, tutorials, or a training program to help users hit the ground running.
- Responsive customer support: Prompt and reliable support is crucial in this industry, where quick problem resolution can impact guest satisfaction.
- Mobile accessibility: The ability to manage operations on the go is a must; therefore, a mobile app or a mobile-friendly interface is essential.
People Also Ask
What are the benefits of using property management software for hotels?
There are several benefits to using these tools. These include centralized management of bookings from various channels, automated communications with guests, online payment processing, and efficient handling of property service requests. In addition, the best property management software provides detailed analytics and reports, aiding in strategic planning and decision-making.
How much do these property management tools cost?
The cost of property management software for hotels can vary widely based on the size of the hotel, number of users, and the specific features required.
What are the typical pricing models for these tools?
Most property management software options adopt either a monthly subscription model or a pay-per-booking model. Some also offer a tiered pricing model, where the cost increases with the inclusion of more advanced features or services.
What is the typical range of pricing for these tools?
Prices can start as low as $10/user/month for basic packages and go up to several hundred dollars a month for more comprehensive solutions catering to larger hotel chains.
Which are the cheapest and the most expensive property management software for hotels?
As of now, one of the more affordable options in the market is Smoobu, which starts from around $20 per month. On the higher end, tools like RMS Cloud can cost several hundred dollars per month, depending on the scale and requirements of the hotel operations.
Are there any free property management software options?
While completely free property management software for hotels is quite rare, some providers offer a limited free version or a free trial period, allowing users to test the software before committing to a paid plan. An example is Lodgify, which offers a free trial of its services.
Other Property Management Software
Here are some other useful tools for property management and hotel operations.
What Next?
As highlighted in the best property management newsletters, this software is a leading option for hotels.
Don't forget to browse around the site for more great hotel management tips, templates, and tools. Plus, join The Hotel GM newsletter for expert tidbits sent right to your inbox!