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10 Best Hotel Reservation Software for 2022

What Is Hotel Reservation Software?

Hotel reservation software is a computer program that allows hotels to manage reservations and bookings. This type of software is also known as a booking engine or a reservation system.

Hotel reservation software typically includes features such as the ability to manage reservations and bookings, view availability and room types, generate invoices and receipts, and track customer data. Some programs also offer additional features such as online payments and channel management.

The benefits of using hotel reservation software include increased efficiency, improved customer service, and increased profits. Hotel reservation software typically costs between $500 and $5,000, depending on the features included. When shopping for hotel reservation software, be sure to consider the program's ability to meet your specific needs.

10 Best Hotel Reservation Software

Now that you know what hotel reservation software is and the benefits of using it, it's time to start thinking about which brand is best for you. There are a lot of great options out there, but we've narrowed it down to 10 of the best. Here they are, in no particular order:

  1. Infor HMS -
  2. Hospitable -
  3. CloudBeds –
  4. SevenRooms -
  5. OPERA Cloud -
  6. SiteMinder -
  7. Checkfront -
  8. SkyTouch -
  9. Little Hotelier –
  10. Stayntouch PMS -

Other Hotel Reservation Software

Other Names For Hotel Reservation Software

There are many different types of hotel reservation software on the market, but the most popular or commonly used one is known as a central reservation system (CRS). A CRS allows hotels to manage their inventory and rates across all distribution channels from a single interface. This makes it easy for hotels to control how they want to sell their rooms and gives them more flexibility when setting prices.

What Are the Benefits of Using Hotel Reservation Software?

There are a number of benefits to using hotel reservation software, including:

  • Increased Efficiency: The software can automate many tasks, such as check-in and check-out, sending reminders to guests, and generating reports. This means that your staff can spend more time attending to guests’ needs and less time on administrative tasks.
  • Streamlined Operations: The software provides a single system for all your hotel operations, from reservations to billing. This means that there is less chance for mistakes and that all your data is in one place.
  • Better Guest Experiences: The software can provide guests with up-to-date information about their reservations, such as room number and dining options. It can also send them reminders about their reservations and provide them with directions to the hotel.
  • Greater Cost Savings: Automated tasks such as check-in and check-out can save staff time and reduce the need for overtime. In addition, the software can automate invoicing and reduce the need for human error.

How Much Does Hotel Reservation Software Cost?

How much does hotel reservation software cost?

That depends on the software. Some are expensive, while others are more affordable. Generally, you can expect to pay anywhere from $500 to $2,000 for a good quality program.

When shopping for hotel reservation software, be sure to consider the features that are important to you. Is customer support a must-have? How about online booking? Do you need the ability to manage multiple properties? Weigh your needs against the cost of the software to find the best fit for your business.

What Are the Key Features to Look for When Buying Hotel Reservation Software?

When you're shopping for hotel reservation software, it's important to keep the following features in mind:

  1. Ease of use: The software should be easy to navigate, so you can find the information you need quickly and easily.
  2. Customizable: The software should be customizable to meet your specific needs and requirements.
  3. Scalability: The software should be able to grow with your business, so you don't have to upgrade or replace it as your business expands.
  4. Reporting capabilities: The software should include robust reporting capabilities so you can track your business performance and see how you're doing.
  5. Integration capabilities: The software should be able to integrate with other systems, such as your accounting system, so you can get a complete picture of your business operations.

By Cory Masters

Cory Masters is a dynamic professional with 10+ years of experience working across hotel and hospitality management, accounting, financial management, office management, and operations. She's passionate about elevating other professionals in the community, using her 4 years as an Assistant Hotel Manager at Four Seasons to share the lessons she's learned about managing guest interactions, reservations, hotel staff, hotel services, hotel management systems, and more.

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