Guide To The 18 Best Resort Management Software Of 2025
10 Best Resort Management Software Shortlist
Here's my pick of the 10 best software from the 18 tools reviewed.
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Choosing the best resort management software for your business can be daunting. With so many options available, knowing where to start is hard.
That's why I’ve created this guide. In it, I’ll discuss what resort management software is and give you some examples of how it can benefit your business. I’ll also talk about how much it costs and what features to look for when deciding.
And, of course, I’ll dive deep into the best resort management programs available in the market in 2025, so you can make a great selection that fits your resort.
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What Is Resort Management Software?
Resort management software is a comprehensive system that you can use to help your resort manage almost every aspect of the business. You can track reservations, room occupancy, staff schedules, and finances. It can also help with marketing and customer relations.
With time and proper setup, this software can help you save time and money. It makes it easy to keep your books in order and gives you real-time information about what's selling and what's not. You can use this information to make better pricing, promotions, and staffing decisions.
Best Resort Management Software Summary
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 |  innQuest roomMaster's channel manager connects with over 155 OTAs, enabling real-time inventory updates and efficient rate management. | Best for intuitive hotel operations | Free demo available | Pricing upon request | Website |
| 2 |  Canary Technologies Canary Technologies provides personalized pre-arrival engagement and real-time service requests via its guest messaging feature. | Best for contactless guest interactions | Free demo available | Pricing upon request | Website |
| 3 |  Click Maint CMMS The request management dashboard allows resorts to keep track of maintenance requests across various properties. | Best for resort maintenance | 30-day free trial | From $35/user/month (billed annually) | Website |
| 4 |  WebRezPro Here's a screenshot of WebrezPro's dashboard, which provides an overview of key metrics in real-time. | Best for its direct booking engine | Not available | From $5/user/month, (billed annually). | Website |
| 5 |  innRoad Here's the tape chart overview of innRoad, which provide a coded chart for visualizing room allocations and booking blocks. | Best for independent properties | Not available | From $150/user/month | Website |
| 6 |  eZee Absolute Here's the summary view of eZee Absolute's back office tab. | Best for extensive customization options | Not available | From $45/user/month (billed annually) | Website |
| 7 |  Hotelogix Here's the frontdesk management feature in Hotelogix. | Best for scalable operations in chains | Not available | From $3.99/room/month (billed annually) | Website |
| 8 |  Life House Here's the revenue management and marketing feature in Life House. | Best for its unique, local-focused approach | Not available | From $120/user/month | Website |
| 9 |  RoomKeyPMS Here's the RoomKeyPMS profile Match & Merge feature, which identifies and merges duplicate guest records quickly and easily. | Best for managing multiple properties | Not available | From $80/user/month. | Website |
| 10 |  RMS Cloud Resort Software Here's the RMS Cloud Resort Software availability chart, which provides a complete view of the rooms' availability. | Best for dynamic pricing functionality | Not available | From $125/user/month | Website |
Best Resort Management Software Reviews
roomMaster is a cloud-based property management system (PMS) designed to support the operations of hotels and vacation rentals. It provides a comprehensive suite of features, including booking management, payment processing, and performance reporting, all accessible through an intuitive interface.
Why I Picked roomMaster HMS by innQuest:
Tailored for independent hotels, hotel groups, and resorts, roomMaster helps users manage operations, improve guest satisfaction, and enhance overall efficiency. It facilitates various operations, including reservations, front desk activities, housekeeping, and financial reporting, all through an intuitive interface. This ease of use allows staff to manage their tasks effectively without the need for extensive training, which is essential in maintaining smooth daily operations at a resort.
Standout features and integrations:
roomMaster offers a wide range of resort management features, including WebBook, an integrated booking engine, StayFull, a channel manager, payment processing, performance reporting, and front desk management. The platform integrates with Amadeus, Hoteltix, Sage, Windcave, AirBnB, Expedia, QuickBooks, SiteMinder, TripAdvisor, and Flexkeeping.
Pros and cons
Pros:
- Recognized for stable performance
- Channel management
- Intuitive user interface
Cons:
- Some connectivity issues
- Lacks customization features
- Limited customer support
Canary Technologies offers a comprehensive suite of digital tools designed to enhance guest experiences and operations for hotels and resorts. Their platform includes features like contactless check-in and checkout, digital authorizations, dynamic upsells, and guest messaging, all aimed at modernizing hospitality management.
Why I Picked Canary Technologies:
Canary offers contactless check-in and checkout, which allows guests to complete these processes via their mobile devices. This not only reduces wait times associated with traditional check-in methods but also improves convenience and overall guest experiences. Additionally, the dynamic upsell feature enables you to offer room upgrades, spa packages, and other services at optimal moments during the guest's journey, increasing revenue opportunities while catering to your guests' needs.
Standout features and integrations:
Other features include its guest messaging system that facilitates communication between your staff and guests through their preferred channels. This ensures timely responses to inquiries and enhances overall guest satisfaction. Additionally, the digital authorizations feature replaces traditional paper forms with secure digital alternatives, helping to reduce fraud and chargebacks. Integrations include Amadeus, Maestro, Skytouch, Choice Advantage, HiRUM, Shift4 Payments, IQware, Oracle Hospitality, InnQuest, RoomKey, innRoad, Booking.com, Cloudbeds, BookingCenter, and Alice.
Pros and cons
Pros:
- Digital tipping options
- Contactless check-in enhances guest convenience
- Real-time communication options
Cons:
- Occasional system glitches
- Potential integration challenges with certain property management systems
Click Maint is a maintenance management software designed to help hotels, resorts, and casinos streamline their maintenance operations. It offers tools for managing work orders, scheduling preventive maintenance, and tracking assets and inventory.
Why I Picked Click Maint CMMS:
Its automated work order management lets your team create, assign, and monitor maintenance tasks in real time, ensuring issues are addressed promptly to maintain guest satisfaction. Additionally, Click Maint's preventive maintenance scheduling helps you plan regular upkeep, reducing unexpected equipment failures and prolonging the life of your assets.
Standout features and integrations:
Features include inventory management that helps you keep track of spare parts and supplies, ensuring you have the necessary items on hand for maintenance tasks. The software also offers labor and cost tracking, allowing you to monitor maintenance expenses and workforce efficiency. Integrations include Enterprise Resource Planning (ERP) systems, Customer Relationship Management (CRM) systems, and Human Resources Information Systems (HRIS).
Pros and cons
Pros:
- Mobile access for managing tasks on the go
- Accommodates hotels of all sizes
- Automated preventative maintenance scheduling
Cons:
- Limited language support
- Only for the maintenance aspect of resort management
WebRezPro is a web-based property management software that serves an array of features including its direct booking engine. This powerful tool is designed to provide hotel businesses an efficient way to manage their bookings, ultimately driving more direct, commission-free reservations.
Why I Picked WebRezPro:
Its advanced direct booking engine strongly influenced the decision to select WebRezPro. I find that it significantly stands out from other platforms because of this feature, enabling businesses to increase their profit margins by reducing reliance on third-party booking platforms. Hence, WebRezPro excels as a tool that provides the best direct booking engine.
Standout features and integrations:
In addition to its excellent direct booking engine, WebRezPro offers other useful features like automated emails, mobile accessibility, and a customer database. The platform is also integrated with various third-party systems, including payment gateways, POS systems, and channel managers.
Pros and cons
Pros:
- Wide range of third-party integrations
- Useful automated email feature
- Powerful direct booking engine
Cons:
- The mobile accessibility feature might be challenging for some users to navigate
- The user interface could be more intuitive
- Additional setup fee
innRoad is a user-friendly, cloud-based hotel management software that caters specifically to the needs of independent properties. It offers an extensive suite of features that streamline operations and help maximize occupancy and increase revenue. With its focus on independent properties, innRoad is ideally suited to help these businesses improve their overall performance and customer experience.
Why I Picked innRoad:
I chose innRoad because of its dedication to serving independent properties. The platform has been built with an understanding of the unique needs of independent businesses, setting it apart from others on the market. Given this, innRoad is the best tool for managing independent hotel properties.
Standout features and integrations:
innRoad boasts features such as an online booking engine, revenue management, a property management system (PMS), and a global distribution system. The software also integrates well with numerous payment gateways and online travel agencies, which can be beneficial for broadening market reach.
Pros and cons
Pros:
- Robust integration capabilities
- Includes a global distribution system
- Dedicated focus on independent properties
Cons:
- The system may be too complex for smaller independent properties
- Setup charges can add to the initial cost
- High starting price
eZee Absolute is a comprehensive hotel management system designed to cater to various hotel industries. Its standout feature is its extensive customization, making it a versatile choice for businesses with unique or specific requirements.
Why I Picked eZee Absolute:
eZee Absolute drew my attention for its extensive customization options. It sets the bar high for allowing businesses to tweak the software according to their specific needs, thus standing out in a market filled with more rigid options. Given this flexibility, it easily became my top choice for businesses seeking extensive customization options.
Standout features and integrations:
eZee Absolute comes with a robust set of features, including but not limited to front office management, check-ins, reservation and booking system, and integrated e-distribution. Additionally, it offers an impressive set of integrations with multiple online travel agencies (OTAs), global distribution systems (GDSs), and even restaurant POS systems.
Pros and cons
Pros:
- Wide range of integrations
- Robust set of features
- Extensive customization options
Cons:
- Support response times can be improved
- Pricing could be more competitive
- Steeper learning curve due to extensive features
Hotelogix is a cloud-based resort management software specifically designed to cater to the needs of multi-property chains. It excels in providing tools that facilitate scalable processes, making it the go-to option for growing hotel chains or large-scale resorts.
Why I Picked Hotelogix:
I selected Hotelogix for this list due to its impressive capabilities in managing complex, chain-wide operations. It uniquely stood out for its multi-property management feature, allowing for centralized control of various locations. Hotelogix is best for scalable chain operations because it provides the tools for managing large-scale, multi-location resort and hotel operations effectively.
Standout features and integrations:
Hotelogix's key features include multi-property management, a unified distribution system, and a robust front desk management module. Additionally, it integrates well with global distribution systems (GDS), online travel agencies (OTAs) like booking.com, Expedia, and Airbnb, and popular payment gateways, supporting a comprehensive booking and payment process.
Pros and cons
Pros:
- Comprehensive booking and payment integrations
- Robust front desk management module
- Excellent for multi-property management
Cons:
- Higher learning curve for new users
- Customer support could be more responsive
- Might be too complex for smaller properties
Life House is a hotel technology company with a unique take on property management. It offers a local-focused approach to managing properties, combining technology and local cultural insights to provide an authentic experience for guests. This approach makes Life House particularly fitting for properties looking to differentiate themselves through local culture and uniqueness.
Why I Picked Life House:
I picked Life House for this list because of its distinct emphasis on capturing the local flavor of properties. It's different from traditional hospitality management systems in the way it leverages local culture to enhance the guest experience. Life House is the best for its unique, local-focused approach as it offers a refreshing and authentic alternative in an often cookie-cutter industry.
Standout features and integrations:
Life House's platform features end-to-end hotel management functionalities, from operations to guest experience. A notable feature is their local-focused branding and design service, helping properties to maintain and enhance their local charm. The platform integrates well with major OTAs and POS systems, enhancing operational efficiency.
Pros and cons
Pros:
- Integration with major OTAs and POS systems
- Full suite of hotel management functionalities
- Unique local-focused approach
Cons:
- Might require more engagement from property owners due to the local focus
- May not be suitable for chain hotels seeking uniformity across properties
- No standard pricing model
RoomKeyPMS is a fully integrated hotel management software designed to handle operations across multiple properties like inns, hostels, b&B, and motels. Its emphasis on multi-property management makes it an efficient tool for chains or organizations with numerous lodging locations.
Why I Picked RoomKeyPMS:
Regarding managing multiple properties, RoomKeyPMS stands out from the crowd. I chose this software because of its robust multi-property management capabilities, which allow for centralized control and efficient operations. This feature makes RoomKeyPMS the best choice for businesses operating across numerous locations.
Standout features and integrations:
RoomKeyPMS has several powerful features, including guest profile management, real-time dynamic pricing, and multi-property management tools. Additionally, it offers integrations with a variety of third-party platforms such as OTAs, payment gateways, and guest communication tools.
Pros and cons
Pros:
- Variety of third-party integrations
- Rich set of features
- Effective multi-property management
Cons:
- User interface could be more intuitive
- One-time setup fee may be costly
- Pricing can be high for smaller operations
RMS Cloud Resort Software is a robust resort management system equipped with a suite of tools designed to streamline the day-to-day operations of resorts. It particularly excels in offering a powerful dynamic pricing functionality, which can adjust room rates in real-time based on demand and other factors.
Why I Picked RMS Cloud Resort Software:
In selecting tools for this list, RMS Cloud Resort Software stood out for its robust dynamic pricing functionality. Its ability to adjust pricing in real-time, responding to factors like demand, booking channels, and competitors' rates, makes it an excellent asset for revenue management. RMS Cloud Resort Software is best for dynamic pricing functionality because it gives resorts the flexibility to optimize revenue while maintaining occupancy levels.
Standout features and integrations:
Key features of RMS Cloud Resort Software include its dynamic pricing tool, integrated channel management, and built-in CRM for improving guest experience. Furthermore, its API integrations with leading OTAs, GDS systems, and payment gateways facilitate online bookings and financial transactions.
Pros and cons
Pros:
- In-built CRM for guest experience
- Integrated channel management
- Powerful dynamic pricing functionality
Cons:
- Customer service response times could be improved
- Initial setup might be time-consuming
- The user interface could be more intuitive
Other Resort Management Software
Below is a list of additional legal practice management software that we shortlisted, but did not make it to the top 10. Definitely worth checking them out.
- Resort Data
For robust reporting capabilities
- Solonis
For combining CRM and PMS features
- Seven Rooms
For comprehensive guest profiling
- Agilysys ResortSuite
For comprehensive resort operations
- Sage Intacct
Good for advanced financial management in hospitality
- Cloudbeds
For integrated booking and management
- Little Hotelier
Good for small hotels seeking a complete reservation system
- Guesty
Good for property managers handling multiple platforms
Resort Management FAQ
Here are some resort management FAQs I wanted to cover before signing off.
What are the Benefits of Using Resort Management Software?
As discussed in many-a property management newsletter, this type of software is essential for resort managers. Resort management software can offer a lot of benefits for your business.
To start with, it can help you automate many of the processes currently done manually. This can save you time and money in the long run.
Software can also help you track your guests more effectively. You can see who's checked in, who's waiting for a room, and who's already left. This information can help you better plan your staffing levels and keep track of your profits and losses.
Plus, resort management software can help you improve customer service. You can collect feedback from guests and use it to improve your services. You can also offer targeted promotions to specific guests based on their preferences.
Other Property Management Software
Here are some other useful tools for property management and hotel operations.
What Next?
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