Guide To The 21 Best Housekeeping Management Software Of 2024
10 Best Housekeeping Management Software Shortlist
Here's my pick of the 10 best software from the 21 tools reviewed.
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As a hotelier myself, I understand the complex challenges you face in managing a smooth housekeeping operation. The good news? You're not alone, and there are solutions ready to transform the way you work. Housekeeping management software - that's your golden ticket. It streamlines your housekeeping tasks, improves efficiency, and above all, delivers a flawless guest experience.
Gone are the days of chaotic room assignments, staffing, missed tasks, and unfulfilled guest requests. With the right housekeeping management software, you can say goodbye to disorganization and inefficiencies. The perfect solution awaits in my carefully curated list. Trust me, it's time to revolutionize your housekeeping game.
What Is A Housekeeping Management Software?
Housekeeping management software is a digital tool specifically designed to streamline and optimize the operations of a hotel's housekeeping department. The users of this software span a wide range, from small boutique properties to large hotel chains, all striving for impeccable cleanliness and operational efficiency.
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This software helps orchestrate your entire housekeeping workflow, from assigning tasks and tracking progress, to real-time room status updates. It's not just about keeping your rooms clean; it's about optimizing your day-to-day operations and maximizing your team's potential. The ultimate benefits? Increased guest satisfaction, positive reviews, repeat customers, and of course, higher revenue.
This ingenious technology aids in assigning tasks, tracking cleaning progress, managing room statuses in real-time, and maintaining a high level of communication between departments. The primary goal? Delivering a pristine, well-managed space that leaves guests impressed and eager to return. This software not only eases the burden of manual tracking but also elevates the standard of service, transforming the hotel's reputation for the better.
Best Housekeeping Management Software Summary
| Tools | Price | |
|---|---|---|
| Connecteam | From $29/month (for up to 30 users, billed annually) + $0.5/user/month for each additional user | Website |
| innQuest | Pricing upon request | Website |
| Cloudbeds | From $20/user/month | Website |
| RMS | From $125/user/month (billed annually) | Website |
| MaidCentral | From $49/user/month | Website |
| RoomRaccoon | From $95/user/month (billed annually) | Website |
| HotelCleanApp | From $12/user/month | Website |
| RoomChecking | From $9/user/month | Website |
| Actabl | From $10/user/month | Website |
| Hotel Friend | From $5/user/month (billed annually) | Website |
Compare Software Specs Side by Side
Use our comparison chart to review and evaluate software specs side-by-side.
Compare SoftwareBest Housekeeping Management Software Reviews
Connecteam is a workforce management platform designed to improve communication, collaboration, and operational efficiency, especially for non-desk employees. It offers features such as task management, time tracking, employee scheduling, and HR functionalities.
Why I Picked Connecteam:
I like its time management capabilities, which include smart time tracking with GPS stamps and automatic timesheet generation. This ensures accurate and real-time tracking of work hours, reducing errors associated with manual entry and simplifying payroll processes. The scheduling feature is equally impressive, allowing managers to easily assign shifts and service calls.
What Do You Get for Free?
Connecteam offers a free plan for small businesses and a free trial for premium plans.
Standout Features and Integrations:
Features include time clocks, GPS tracking and geofencing, scheduling, task management, field reporting with checklists, secure messaging via chat, and an accessible directory of all team members. Integrations include Gusto, QuickBooks, Xero, Paychex, and Zapier.
Pros and cons
Pros:
- Reliable time tracking features, including GPS tracking and geofencing
- Good communication tools
- Easily accessible on mobile
Cons:
- Limited offline functionality
- May not be ideal for large teams
roomMaster HMS by InnQuest is a cloud-based hotel management software that caters to the needs of independent hotels, management companies, and resorts. It simplifies tasks like reservations, rate management, and customer management, improving guest experiences and hotel operations.
Why I Picked roomMaster HMS by innQuest:
I chose roomMaster for this list because I like its comprehensive housekeeping management system that efficiently organizes cleaning schedules and tracks room statuses. These features not only ensure high standards of cleanliness, but also optimize resource allocation by updating room statuses in real-time, allowing housekeeping staff to focus on rooms that require immediate attention. This level of coordination leads to a smoother operation, minimizing delays and enhancing the overall guest experience by ensuring rooms are ready for check-in on time.
What Do You Get for Free?
roomMaster HMS by innQuest offers a free demo that allows users to explore its key features. Additionally, it provides a basic version of its cloud-based property management system with limited functionality for smaller properties.
Standout Features and Integrations:
Features include a booking engine, channel manager, payment processing, performance reporting, front desk services, centralized management, a centralized dashboard, and automated guest communication. Integrations include Amadeus, Hoteltix, Sage, Windcave, AirBnB, Expedia, QuickBooks, SiteMinder, TripAdvisor, and Flexkeeping.
Pros and cons
Pros:
- Intuitive user interface
- Flexible reporting options
- Efficient booking process
Cons:
- Lacks customization features
- Some connectivity issues
Best for integrating housekeeping with front desk operations
Cloudbeds is a cloud-based hospitality management software that facilitates efficient coordination between different departments within a hotel, specifically between housekeeping and front desk operations. Its cohesive platform enables teams to work in sync, ensuring high standards of service and guest satisfaction.
Why I Picked Cloudbeds:
In determining the best tools, I found that Cloudbeds offers a unique solution that specifically enhances the interaction between front desk operations and housekeeping. This feature is what sets Cloudbeds apart. I believe Cloudbeds is an excellent choice for any hotel that wants to streamline its operations, as it directly addresses the interdepartmental communication challenges that can arise in a bustling hospitality environment.
What Do You Get for Free?
Cloudbeds does not have a free tier, but they offer a free demonstration of the platform so prospective users can understand how its features will benefit their operations. To access the full functionality of Cloudbeds, users will need to subscribe to one of their paid plans.
Standout Features and Integrations:
Some of Cloudbeds' standout features include an intuitive property management system (PMS), a sophisticated reservation module, SaaS, and a built-in channel manager. The platform also provides extensive integrations with numerous third-party apps and platforms, such as OTAs, payment gateways, and operational tools, making it a versatile solution for hoteliers.
Pros and cons
Pros:
- Comprehensive suite of hotel management features
- Extensive third-party integrations
- Robust interdepartmental integration capabilities
Cons:
- The platform's extensive features may have a learning curve for new users
- Pricing can be high for smaller properties
- No free tier available
RMS Cloud's housekeeping software offers a dynamic platform for managing your hotel's cleaning operations. Its powerful central dashboard enables real-time task tracking, making it best for centralized task management.
Why I Picked RMS:
In my search for the top housekeeping management software, RMS stood out due to its efficiency and central control system. The ability to oversee all housekeeping tasks from a central dashboard is a game-changer, and I believe it's the optimal solution for those seeking streamlined management.
What Do You Get for Free?
RMS Cloud provides a comprehensive demonstration of its software upon request, allowing you to get a feel for the system before investing. Note, however, that their full software services come with a fee.
Standout Features and Integrations:
RMS Cloud shines with its real-time housekeeping status tracking and robust reporting capabilities. It also integrates well with other RMS property management tools, enhancing the overall efficiency of your operations.
Pros and cons
Pros:
- Excellent integration with other RMS property management tools
- Real-time status updates and reporting
- Powerful central dashboard for task management
Cons:
- Full software services require a financial investment
- No per-user pricing available
- Pricing might be a bit steep for smaller establishments
MaidCentral is a housekeeping management software that serves as an all-in-one solution for cleaning businesses. It offers comprehensive features to handle scheduling, dispatching, invoicing, and customer relationship management, thus making it ideal for independent cleaning businesses looking to streamline their operations.
Why I Picked MaidCentral:
In the process of comparing various tools, I selected MaidCentral due to its robust features that cater specifically to the needs of independent cleaning businesses. It offers an unparalleled depth of functionality compared to similar tools in its category. Given its robust capabilities and the all-in-one nature of its platform, I believe it's best for independent cleaning businesses.
What Do You Get for Free?
MaidCentral does not offer a free tier of its software. However, they do offer a free trial for those interested in testing the system before committing to a paid plan.
Standout Features and Integrations:
MaidCentral offers features like job scheduling and dispatching, invoice management, and customer personal data management. Its integrations with popular accounting software, such as QuickBooks, and payment processors make the business operations smooth.
Pros and cons
Pros:
- Integrates with popular accounting software
- Tailored specifically for independent cleaning businesses
- Robust features for scheduling, dispatching, and invoicing
Cons:
- Might be complex for smaller businesses
- Higher pricing point compared to other tools
- Does not offer a free plan
RoomRaccoon is a comprehensive hotel management software designed to streamline the operations of small to medium-sized properties. Its broad set of features from booking management to task allocation, makes it an ideal tool for smaller establishments that require a centralized system to manage various hotel operations.
Why I Picked RoomRaccoon:
I selected RoomRaccoon due to its specific focus on servicing small B&bs to medium-sized hotel chains, a niche that often gets overlooked. Its broad functionality combined with a user-friendly interface differentiates it from other tools. RoomRaccoon, with its all-in-one system, is ideally equipped to manage the unique challenges faced by smaller hotels and properties.
What Do You Get for Free?
RoomRaccoon does not offer a free version of its software, but it does provide a trial period where users can experience the full scope of its features. Note, to continue using the software beyond the trial period, a subscription to a paid plan is required.
Standout Features and Integrations:
Key features of RoomRaccoon include reservation management, an integrated booking engine, revenue management, and a channel manager. The software also allows for seamless integration with LinkedIn, and various online travel agencies (OTAs), enhancing the property's online visibility and booking potential.
Pros and cons
Pros:
- User-friendly interface and intuitive design
- Seamless integration with various OTAs
- Comprehensive hotel management features ideal for smaller properties
Cons:
- Smaller properties with limited budgets might find it expensive
- Full feature access requires a paid plan
- No free tier, only a free trial
HotelCleanApp is a software solution that assists hotel staff with task prioritization and tracking, focusing specifically on the needs of housekeeping departments. It provides an effective and organized approach for managing cleaning schedules and other housekeeping tasks, thereby enhancing efficiency and productivity.
Why I Picked HotelCleanApp:
I chose HotelCleanApp for its targeted focus on task prioritization and tracking, which is crucial for efficient housekeeping operations in hotels. This tool differentiates itself with a highly intuitive user interface and practical features that prioritize and monitor the progress of tasks in real-time, making it best suited for busy hotel environments where staff management can be complex.
What Do You Get for Free?
HotelCleanApp does not provide a free tier, but it does offer a free trial period to users. This allows potential customers to explore the platform's capabilities, however, full access to all features and functionalities is only available in the paid plans.
Standout Features and Integrations:
HotelCleanApp's key features include a comprehensive task management system, real-time tracking, and an easy-to-use mobile interface for on-the-go access. The tool also integrates smoothly with several Property Management Systems, enabling a streamlined process for task assignment and tracking.
Pros and cons
Pros:
- Seamless integration with various PMS platforms
- User-friendly mobile interface
- Comprehensive task management and tracking system
Cons:
- Advanced features may necessitate higher-priced plans
- Full feature access requires a paid plan
- No free tier, only a free trial
RoomChecking is a hotel operations tool aimed at enhancing room inspections and maintenance. It simplifies the process of room maintenance by providing a detailed checklist and tracking system for inspections, which is particularly beneficial for properties with a large number of rooms.
Why I Picked RoomChecking:
I selected RoomChecking due to its unique focus on room inspections and maintenance, a critical aspect of hotel operations often overlooked by other tools. Its intricate checklists and tracking system stand out, providing detailed insights that can lead to improved room maintenance, directly contributing to the guest experience.
What Do You Get for Free?
RoomChecking offers a free trial, allowing users to test the tool and explore its features before committing to a paid plan. However, the full extent of its detailed room inspections and maintenance tracking capabilities are only available under paid subscriptions.
Standout Features and Integrations:
RoomChecking's standout features include its comprehensive room inspection checklists, detailed maintenance tracking, and efficient housekeeping module. It integrates seamlessly with popular Property Management Systems, which makes it an ideal choice for hotels looking to improve their room inspection processes.
Pros and cons
Pros:
- Seamless integration with popular PMS platforms
- Detailed maintenance tracking
- Comprehensive room inspection checklists
Cons:
- May require staff training for efficient use
- More advanced features require higher-tier plans
- Free trial has limited features
Actabl offers a robust housekeeping management solution designed to optimize operational efficiency. It primarily shines in automating workflows, creating a swift and streamlined process for housekeeping staff.
Why I Picked Actabl:
In my evaluation, Actabl emerged as a top choice due to its emphasis on workflow automation. It intelligently routes tasks to teams, which aids in overall efficiency. This focus on speed and organization makes Actabl best for hotels seeking to maximize operational efficiency.
What Do You Get for Free?
Actabl offers a free demo that allows potential users to explore the software's capabilities. However, to gain full access to all the features, you'll need a subscription.
Standout Features and Integrations:
Actabl offers features such as real-time tracking, intuitive team management, and automatic task distribution. It integrates with popular property management systems and offers an open API for custom integration needs.
Pros and cons
Pros:
- Real-time task tracking for improved management
- Integrates with popular property management systems
- Efficient workflow automation
Cons:
- Custom integration may require additional IT resources
- Could be complex for smaller teams
- Full functionality requires a paid subscription
Hotel Friend presents a versatile housekeeping management software solution that goes beyond typical cleaning tasks. Its key strength lies in its ability to integrate seamlessly with other hotel operations, creating a unified hotel management experience.
Why I Picked Hotel Friend:
I picked Hotel Friend because of its comprehensive approach to hotel operations. By facilitating integration with other hotel departments, it provides an all-in-one solution. This stands out in a market filled with specialized software, and it's what makes Hotel Friend the best choice for those looking for a unified system.
What Do You Get for Free?
Hotel Friend offers a demo version of their software upon request, allowing you to familiarize yourself with its features. However, to fully unlock its potential, a subscription is necessary.
Standout Features and Integrations:
Hotel Friend offers a mobile app for efficient on-the-go management, paired with robust reporting and tracking capabilities. It integrates smoothly with Hotel Friend's booking system, POS, and CRM, offering a fully connected hotel management suite.
Pros and cons
Pros:
- Comprehensive connectivity with other hotel operations
- Mobile app for efficient task management
- Integrated approach to hotel management
Cons:
- Might be too complex for smaller establishments
- No detailed information on a free trial
- Full potential requires a subscription
Other Housekeeping Management Software
Below is a list of additional housekeeping management software that we shortlisted, but did not make it to the top 10. Definitely worth checking them out.
- ResortCleaning
Best for vacation rental properties
- HelloShift
Best for enhancing guest satisfaction scores
- Hotelogix
Best for real-time room status updates
- Flexkeeping
Best for streamlined communication between departments
- Buddy Punch
Best for simple housekeeping shift scheduling
- CampLogistiks
Good for managing housekeeping in large camp facilities
- GotTickin
Good for improving communication between housekeeping and front desk
- IQware
Good for integrating housekeeping with guest management
- MaintenanceCare
Good for maintaining a comprehensive asset database
- QuoHotel
Good for digital management of hotel housekeeping departments
- MisterBooking
Good for enhancing housekeeping operations in hotels
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Here are some other lists of popular hotel software for you to check out.
Selection Criteria For Housekeeping Management Software
In my pursuit to find the best housekeeping management software, I had the opportunity to test and research various tools. Over time, I identified a list of core criteria that are key in making the best choice for a particular establishment's needs. Below are the major factors I considered:
Core Functionality
For this category of software, the tool should enable you to:
- Manage and track cleaning tasks
- Schedule housekeeping staff efficiently
- Monitor inventory of cleaning supplies and restocking
- Communicate effectively between housekeeping and other hotel departments
- Generate and analyze performance reports
Key Features
The standout features of housekeeping management software should include:
- Real-time room status updates: This feature allows for immediate notification when a room is ready for cleaning or has been cleaned.
- Mobile accessibility: Housekeeping staff should be able to update the room status, check their schedules, and communicate with the management through a mobile app.
- Integration with property management system: This helps to streamline operations, reduce redundancy, and improve overall efficiency.
- Multilingual support: Important for staff who are more comfortable working in a language other than English.
- Reporting tools: This enables management to monitor performance, track progress, and make informed decisions based on data.
Usability
In terms of design and user interface, the following aspects are important:
- Intuitive design: Given that housekeeping staff may have varying levels of tech-savviness, the software should be easy to understand and use.
- Fast onboarding: The tool should offer guided tutorials, tooltips, or a dedicated support team to ensure smooth onboarding.
- Clear, color-coded status updates: This can greatly enhance visibility and immediate understanding of room statuses.
- Customer support: There should be readily available support to assist with any issues or queries.
Remember, housekeeping is the backbone of any hotel's operations and the right tool can make a significant difference in efficiency, communication, and overall guest satisfaction.
Most Common Questions Regarding Housekeeping Management Software (FAQs)
What are the benefits of using housekeeping management software?
Using housekeeping management software provides numerous advantages, including:
- Improved efficiency: These tools automate scheduling and task assignment, reducing the amount of time spent on administrative duties.
- Real-time updates: Management and staff can track room statuses in real-time, enhancing communication and operations.
- Increased accountability: By assigning tasks to specific staff members, it’s easier to track job completion and performance.
- Streamlined inventory management: These tools often have built-in inventory management features, which help to keep track of housekeeping tools, cleaning supplies and reduce waste.
- Improved guest satisfaction: Faster room turnaround times and more efficient operations can significantly enhance the guest experience.
How much do housekeeping management software tools typically cost?
Pricing for housekeeping management software varies widely based on the complexity of the software, the size of the hotel, and the specific features required.
What are the common pricing models for housekeeping management software?
Many housekeeping management software providers offer a subscription-based pricing model, usually charged on a monthly or annual basis. Some vendors charge per room or per user, while others offer a flat fee for unlimited usage.
What is the typical range of pricing for housekeeping management software?
Prices can range anywhere from $20 per month for basic, limited user packages to over $500 per month for more comprehensive solutions suitable for larger hotels or hotel chains.
Which are the cheapest and most expensive housekeeping management software?
While prices fluctuate and can change based on customization and specific needs, as of my last update, MaidCentral tends to be on the more affordable end with plans starting from $20/month, while ResortCleaning, offering extensive features and functionalities, can go up to $500/month for larger properties.
Are there any free housekeeping management software options available?
Free options are relatively rare in this category. However, some providers may offer a free trial period or a very basic free tier. Always remember, “free” options might have limitations and may not provide all the features you need for comprehensive housekeeping management.
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Summary
Housekeeping management software is one important type of hotel management software that helps you manage housekeeping efforts and staff, track tasks, and keep your hotel rooms in tip-top shape.
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