29 Best Hotel Front Desk Software For 2024

roomMaster HMS by InnQuest is a cloud-based hotel management software designed to improve guest experiences and simplify hotel operations. It offers an intuitive interface for tasks like reservations, rate management, and customer data handling. 

Why I Picked roomMaster HMS: Your team can quickly check guests in and out, assign rooms, and manage reservations all from one screen. It also allows you to track guest preferences, making it easier to provide personalized services that elevate the guest experience. You’ll have easy access to up-to-date room availability and pricing, so you can make decisions in real time, helping you offer faster and better service at the front desk.  Additionally, the software includes a dynamic channel manager that connects to major online travel agencies (OTAs), optimizing online distribution and preventing overbookings.

Standout features & integrations:

Other features include a housekeeping module, which lets your staff easily update room statuses as they are cleaned and ready for guests. The software also has built-in reporting tools, allowing you to generate occupancy reports or monitor revenue without needing separate software. Integrations include AdriaScan, Amadeus, H&L, Sage, Triptease, Windcave, Airbnb, Booking.com, Expedia, QuickBooks, Alpharooms, Bookeasy, and Hotwire.

Canary Technologies is a hospitality management platform that aims to improve the guest experience for hotels, vacation rentals, and lodging establishments.

Why I Picked Canary Technologies: Canary offers contactless check-in, which allows guests to complete the check-in process via their mobile devices before arriving at the hotel. This not only reduces wait times at the front desk but also enables your team to focus more on personalized guest interactions. Additionally, the system can present pre-scheduled special offers during check-in, helping to boost revenue and tailor experiences through room upgrades and other services. Another valuable aspect is the digital authorization feature, which replaces traditional paper credit card authorization forms with a secure, digital process. 

Standout features & integrations:

Other features include guest messaging, which enables your team to communicate with guests through their preferred channels, such as SMS or WhatsApp. The digital tipping feature allows guests to tip staff electronically, promoting fair compensation and boosting staff morale. Additionally, the tablet registration feature eliminates the need for paper registration cards, further enhancing the check-in process and reducing paper waste. Integrations include Amadeus, Maestro, Skytouch, Choice Advantage, HiRUM, Shift4 Payments, IQware, Oracle Hospitality, InnQuest, RoomKey, innRoad, Booking.com, Cloudbeds, BookingCenter, and Alice.

Little Hotelier is a property management software solution, designed with boutique hotels in mind. It offers a range of tailored features to help small establishments increase revenue while providing a memorable guest experience.

Why I Picked Little Hotelier: In my quest to find the most suitable management tools for different types of hotels, Little Hotelier emerged as a top pick for boutique establishments. Through comparing and judging various software solutions, it became evident that Little Hotelier had a unique offering tailored to boutique hotels' nuances and specific requirements. I chose it for this list because it truly understands and caters to the particular needs of these smaller, more intimate properties.

Standout features & integrations:

Little Hotelier boasts a comprehensive booking engine that streamlines reservation management for boutique establishments. Their cloud-based property management system ensures smooth front desk operations with integrated modules that range from guest profiles to payment processing. Key integrations encompassing Airbnb, booking.com, and GDS facilitate bookings across multiple platforms, ensuring boutique hotels can maximize their occupancy rates.

Ezee Frontdesk provides a comprehensive hotel management system that integrates a variety of functionalities vital for the hospitality industry. By offering an all-in-one solution, it effectively addresses the diverse needs of hotel operations.

Why I Picked Ezee Frontdesk: I selected Ezee Frontdesk after closely examining numerous property management tools available today. It consistently emerged as a top contender due to its versatile features and modules. Moreover, in line with its tagline of being an all-in-one solution, it delivers an integrated approach, making it best suited for hotels seeking comprehensive software.

Standout features & integrations:

Ezee Frontdesk has a robust booking engine, simplifying the reservation management process. Its integrated channel manager ensures that all bookings, from an OTA or direct channels, are synchronized to prevent overbooking. The software solution also provides a point of sale (POS) system, catering to outlets within the hotel, like restaurants or gift shops. Key integrations include connectivity with platforms such as Airbnb, Booking.com, and Expedia, ensuring a wider reach for the property.

innRoad is a comprehensive property management system crafted for the hospitality industry. Catering particularly to independent hoteliers, it combines multiple modules to help streamline operations, boost occupancy, and provide an improved guest experience.

Why I Picked innRoad: I compared and evaluated various tools for the hospitality industry, emphasizing their ability to meet specific niche needs. innRoad stood out for its customized features and user-friendly cloud-based property management system. It's the 'Best for independent hoteliers,' offering a comprehensive management solution.

Standout features & integrations:

innRoad prioritizes an intuitive booking engine, which is essential for reservation management. Moreover, its front desk operations ensure smooth interactions and the hotel management system effortlessly integrates with tools like POS for effective point-of-sale transactions. On the integration front, innRoad has partnerships with leading platforms such as Airbnb, booking.com, and Expedia, ensuring that independent hoteliers have a broad reach in the market.

Maestro PMS offers an intuitive property management solution tailored to the hospitality industry. Its commitment to enabling contact-free staff interactions proves essential, especially in today's health-conscious environment.

Why I Picked Maestro PMS: I chose Maestro PMS after weighing the options and comparing its features to other tools in the market. Its emphasis on safety through contact-free interactions significantly influenced my decision, making it stand out. This focus on minimizing physical interactions is why Maestro PMS is best for ensuring staff can work safely while maintaining an excellent guest experience.

Standout features & integrations:

One of Maestro PMS's defining features is its mobile app, which facilitates contactless front desk operations, allowing guests and staff to interact without direct contact. The software solution integrates a robust booking engine, ensuring reservation management. Additionally, its integration with major OTAs, like Booking.com and Expedia, helps properties maximize their occupancy rates.

Mews Hospitality Cloud is a comprehensive software solution, designed to cater to the needs of diverse properties ranging from motels to campgrounds. Offering robust cloud-based property management, it provides establishments with the flexibility and tools they need to operate effectively in the digital age.

Why I Picked Mews Hospitality Cloud: In the process of selecting a cloud property management system, Mews Hospitality Cloud consistently stood out. Through thorough comparison and judging its features, I determined that it offers a robust set of capabilities not commonly found on other platforms. The reason I chose Mews is due to its commitment to bringing property management to the cloud, emphasizing mobility and accessibility, which justifies it as the 'Best for cloud property management.'

Standout features & integrations:

Mews Hospitality Cloud offers intuitive back office management capabilities, making daily operations smoother. Its mobile device compatibility means management can oversee operations on the go, ensuring constant connectivity. Mews integrates with a range of online booking engines, RMS platforms, and even travel agents, ensuring properties are always connected and bookings are always synchronized.

SkyTouch is a comprehensive hotel management system that integrates various modules, enabling hotels to streamline operations and improve guest experience. It's designed with scalability in mind, making it an ideal choice for hotels looking to expand and accommodate future growth.

Why I Picked SkyTouch: When determining which tools would cut this list, I meticulously judged each option, comparing them based on functionality, flexibility, and adaptability. I believe SkyTouch differentiates itself due to its focus on scalability and its robust suite of management tools. I chose it because it's uniquely positioned to support hotels ready to grow and evolve, making it 'Best for growth-ready hotels.'

Standout features & integrations:

SkyTouch provides an intuitive booking engine that improves reservation management and integrates with a cloud-based property management system. This ensures consistent front desk operations, while the property management software includes specialized modules for tasks like revenue management and payment processing. It boasts impressive integrations, including those with major platforms like Airbnb, Expedia, and GDS, thus improving a hotel's presence across various channels.

Cosmo is a cloud-based property management system tailored for the hospitality business, streamlining operations across multiple properties. This tool shines especially when handling complex management tasks for more than one property, aligning with its strengths in multi-property management.

Why I Picked Cosmo: I selected Cosmo after carefully judging it against its peers in the property management arena. Its prowess in managing multiple properties simultaneously caught my attention, setting it apart from many others. This unique multi-property capability is why I determined Cosmo best for hoteliers overseeing multiple establishments.

Standout features & integrations:

A core feature of Cosmo is its integrated booking engine, allowing for efficient reservation management across different properties. Furthermore, it boasts an intuitive interface with a channel manager that connects with major OTAs like booking.com and Expedia, ensuring maximized occupancy and increased revenue. Another defining aspect is its CRM module, which helps keep track of guest profiles and improves the overall guest experience.

Hoteliga is a property management software solution tailored for the hospitality industry, offering a range of features from reservation management to revenue management. What sets Hoteliga apart is its emphasis on a user-friendly interface, making tasks smoother for hoteliers and streamlining operations.

Why I Picked Hoteliga: While comparing various hotel management systems, Hoteliga caught my attention because of its intuitive interface. My determination was based on the tool’s ability to simplify complex tasks through its easy-to-use design. I chose this platform, believing it excels in providing the hospitality industry with a user-friendly experience, which is crucial for efficient front desk operations and overall management.

Standout features & integrations:

Hoteliga offers a robust booking engine that ensures optimized occupancy and a guest experience. Furthermore, its property management system has integrated modules catering to various needs, from point of sale to guest profiles. With critical integrations, including Airbnb, booking.com, and Expedia, Hoteliga makes managing bookings from various OTAs easy.