38 Best Motel Management Software for Small Hotels 2024
10 Best Motel Management Software Shortlist
Here's my pick of the 10 best software from the 38 tools reviewed.
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When you're running a motel, there are a lot of things to keep track of. It can be a lot to handle from making sure the rooms are clean and comfortable to managing your finances and marketing your business.
That's where motel management software comes in.
What Is Motel Management Software?
This software can help you handle all the administrative tasks of running a motel, from online bookings to tracking customer data.
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Motel management software is a type of software that helps motel owners and managers keep track of their business. This can include tracking reservations, managing finances, and overseeing staff.
One popular example of motel management software is ResNexus. This software lets motel owners track their reservations, finances, and staff. It also provides several other features, such as online booking and marketing tools.
Best Motel Management Software Summary
| Tools | Price | |
|---|---|---|
| innQuest | Pricing upon request | Website |
| Newbook | From $10/user/month (billed annually) | Website |
| Little Hotelier | Pricing upon request | Website |
| innRoad | From $150/user/month | Website |
| OtelMS | From $25/user/month (billed annually) | Website |
| OnRes | From $25/user/month (billed annually) | Website |
| MotelMate | From $15/user/month (billed annually) | Website |
| Sirvoy Motel Software | From $15/user/month (billed annually) | Website |
| Clock PMS | From $30/user/month (billed annually) | Website |
| ReservationKey | From $25/user/month (billed annually) | Website |
Compare Software Specs Side by Side
Use our comparison chart to review and evaluate software specs side-by-side.
Compare SoftwareBest Motel Management Software Reviews
roomMaster HMS is a cloud-based hotel management software tailored for hotels, resorts, and bed & breakfasts. It features an intuitive interface that simplifies key operations, including reservations, front desk management, and reporting, allowing hoteliers to concentrate on improving guest experiences.
Why I Picked roomMaster HMS:
roomMaster HMS stands out as an excellent choice for motel management due to its in-depth features that address critical operational needs. Its automated check-in system is a key feature, effectively reducing the time guests spend at the front desk and lowering staffing requirements. This system, paired with a customizable booking engine, allows motels to provide tailored guest experiences while maintaining high occupancy levels. Additionally, the integrated channel manager connects motels with major Online Travel Agencies (OTAs), helping to maintain high occupancy and reduce commission costs.
Standout features and integrations:
roomMaster HMS offers a host of features, such as a booking engine to handle commission-free direct booking, a channel manager, payment processing, performance reporting, and front desk services to effectively check-in and out guests as required. The software integrates easily with software including WebBook, StayFull, and roomMaster Payments.
Pros and cons
Pros:
- Extensive POS integration
- Built-in SMS and email templates for direct communication
- Multi-property setup with centralized control
Cons:
- Complex initial setup processes
- Limited scalability for larger chains
- Limited modern UI design
Newbook is a dynamic hotel management software, meticulously designed for modern hotel businesses. Its powerful cloud-based system ensures streamlined day-to-day operations, making it indispensable for businesses seeking efficient cloud-driven processes.
Why I Picked Newbook:
In determining the best tools for hotel management, Newbook's cloud-driven capabilities quickly caught my attention. After judiciously comparing it with similar tools, its clear advantage was the depth and breadth of its cloud-based offerings. This strength in harnessing the power of the cloud led me to believe it is undoubtedly the 'Best for cloud-driven processes.'
Standout features and integrations:
Newbook offers a user-friendly booking engine, allowing hotels to capture direct bookings with ease. The platform excels in real-time inventory management and front desk operations, ensuring that guest check-in processes are smooth. Integrations-wise, Newbook connects with popular OTAs, diverse payment processing gateways (Credit card), and potent point-of-sale systems, offering a holistic solution for hoteliers.
Pros and cons
Pros:
- Comprehensive integrations with OTAs and payment gateways
- Efficient online booking engine for capturing direct bookings
- Robust cloud-based capabilities to ensure consistent hotel operations
Cons:
- The system might experience occasional delays during peak usage times.
- Might not be the best fit for very small hotels or B&Bs due to its broad feature set
- Learning curve might be steep for those new to cloud-based systems
Little Hotelier is a property management system specifically designed to streamline operations for boutique motels, hostels, and inns. It offers a comprehensive suite of tools, from booking engines to customer management, which perfectly suits the unique needs of smaller-scale, specialized hospitality establishments.
Why I Picked Little Hotelier:
After evaluating various hotel management software solutions, I selected Little Hotelier because of its targeted approach to boutique motels and inns. While comparing the software against others in terms of features and customer reviews, it was clear that Little Hotelier fills a niche that often goes underrepresented. It stands out by perfectly aligning its features with the needs of boutique motels and inns, hence it's the 'Best for boutique motels and inns.'
Standout features and integrations:
Little Hotelier focuses on providing a cloud-based hotel property management system with features such as real-time inventory management, point-of-sale capabilities, and user-friendly front-office interfaces. Another advantage is its booking engine which directly integrates with OTAs and travel agencies, allowing property owners to manage multiple channels from a single dashboard.
Pros and cons
Pros:
- Point of sale capabilities suited for boutique settings
- Real-time inventory management
- Direct integrations with OTAs and travel agencies
Cons:
- Initial set-up can be time-consuming for those unfamiliar with property management systems.
- No dedicated mobile app for on-the-go management
- Limited scalability for larger hotel chains
innRoad is a cloud-based property management system designed to streamline hotel and motel management. Its offerings, coupled with powerful integrations, are specifically oriented to empower motels seeking to scale and improve their operations efficiently.
Why I Picked innRoad:
While researching various hotel management systems, innRoad captured my attention due to its dedicated features for motels. After comparing and determining the unique aspects of this platform, it became evident that its adaptability and ease of use were paramount for motels in expansion mode. This is why I firmly believe it's 'Best for scaling motel operations.'
Standout features and integrations:
innRoad offers a user-friendly booking engine that encourages direct bookings, coupled with real-time inventory management to ensure that day-to-day operations run smoothly. Its check-in and front desk operations are simplified to aid motels in providing an improved guest experience. When it comes to integrations, innRoad integrates with leading OTAs such as Expedia and Airbnb. Additionally, it offers integrations with payment processing tools and prominent point-of-sale systems, supporting motels in their endeavor to scale efficiently.
Pros and cons
Pros:
- Real-time inventory management streamlining operations
- Comprehensive OTA integrations which foster increased bookings
- Tailored features for motels, aiding in efficient scaling
Cons:
- The mobile app might not offer all functionalities present in the desktop version.
- While extensive, integrations might not cover niche third-party tools
- The interface might require a short learning curve for first-time users
Otelms is a comprehensive hotel management software tailored to help hotel businesses maximize their distribution across various channels. Recognizing the importance of a vast reach in today's digital age, Otelms ensures that hotels can capitalize on every available platform to improve their visibility and bookings.
Why I Picked Otelms:
Among the myriad hotel management systems I encountered, Otelms caught my eye because of its commitment to providing hotels with an extensive range of distribution channels. In this era where hotels must be visible across an array of platforms, from OTAs to social media, Otelms has carved out a distinct place for itself by ensuring this extensive distribution. Its promise to extend a hotel's reach is what sets it apart and why I believe it's the 'Best for broad distribution channels'.
Standout features and integrations:
Otelms stands out with its cloud-based hotel management system, ensuring real-time updates and efficient day-to-day operations. With a robust booking engine, hotels can ensure that check-ins and guest experiences are as smooth as possible. More impressively, Otelms integrates with leading OTAs, social media platforms, and even direct bookings, thus ensuring a hotel's visibility is at its peak at all times.
Pros and cons
Pros:
- Efficient booking engine to simplify guest check-in processes
- Cloud-based system ensures updated hotel operations
- Broad distribution channels including major OTAs and social media
Cons:
- Steeper learning curve for those transitioning from traditional systems.
- Mobile app experience may require refinement for optimal use
- Could offer more in-depth CRM capabilities
OnRes offers a comprehensive platform tailored to the nuances of motel management. By merging several critical functionalities under one roof, it simplifies the complex web of day-to-day operations that motels grapple with.
Why I Picked OnRes:
From my extensive research and comparison of various hotel management software (HMS) options, I chose OnRes because of its all-encompassing features. Its capability to integrate numerous hotel management tasks within a singular interface made it particularly appealing. When considering an all-in-one property management system, OnRes stood out for its user-friendly interface and broad range of integrated tools, making it an ideal choice for establishments seeking a centralized system.
Standout features and integrations:
OnRes excels with its integrated booking engine, offering real-time room availability checks. The software’s property management system enables efficient check-in processes and improves the guest experience. Furthermore, OnRes provides easy integrations with popular OTAs, a boon for motels looking to widen their reach.
Pros and cons
Pros:
- Strong integrations with popular OTAs
- Efficient booking engine with real-time availability checks
- Comprehensive cloud-based property management system
Cons:
- Mobile app functionality can be improved for front desk operations
- Some features require a learning curve for complete utilization
- Might be overwhelming for smaller B&Bs
MotelMate offers a comprehensive property management system, tailored for accommodations in New Zealand. With features attuned to the unique requirements of the New Zealand hospitality industry, MotelMate aids in streamlining the day-to-day operations of motels, B&Bs, and other similar establishments.
Why I Picked MotelMate:
I chose MotelMate because of its niche focus on New Zealand's hospitality industry. When determining and comparing various hotel management software, it was evident that MotelMate holds a distinct position due to its understanding of local hotel operations. Its specialized features and integration capabilities make it 'Best for New Zealand-based accommodations.'
Standout features and integrations:
MotelMate boasts a cloud-based hotel management system that comes with an intuitive booking engine and real-time inventory management. It also provides user-friendly front office and back office functions, ensuring efficient check-in and check-out processes. The system integrates with local OTAs and travel agencies, making it easier for property owners in New Zealand to manage bookings and guest communication.
Pros and cons
Pros:
- Real-time inventory management
- Integrates well with local OTAs and travel agencies
- Tailored for the specific needs of New Zealand accommodations
Cons:
- Requires an initial learning curve for those not familiar with digital hotel management solutions.
- Might lack some advanced features offered by larger international systems
- Limited applicability for accommodations outside New Zealand
Sirvoy Motel Software is a robust hotel management solution that caters specifically to motels and similar hospitality businesses. With its advanced features and an emphasis on integration flexibility, it becomes a viable choice for motel owners who need a system that can connect with various third-party tools and platforms.
Why I Picked Sirvoy Motel Software:
In my quest to find the best hotel management software, Sirvoy Motel Software particularly stood out due to its outstanding flexibility when it comes to integrations. When determining the right fit for a diverse range of motels, I judge based on how adaptable a system is. In my opinion, Sirvoy has demonstrated unparalleled prowess in this aspect, making it the 'Best for integration flexibility'.
Standout features and integrations:
At its core, Sirvoy offers cloud-based property management software that ensures real-time updates and efficient front desk operations. The software's user-friendly booking engine simplifies check-in processes and improves the guest experience. But what truly differentiates Sirvoy is its vast array of integrations with prominent OTAs, point of sale systems, and even direct bookings via platforms like Airbnb and Expedia.
Pros and cons
Pros:
- User-friendly booking engine for smooth guest experiences
- Cloud-based system for instant updates
- Vast range of third-party integrations
Cons:
- Requires a certain learning curve for first-time users.
- CRM capabilities could be further improved
- Might be more suitable for motels than larger hotel chains
Clock PMS is a robust hotel management software that offers a myriad of tools tailored to uplift the hospitality industry. This platform particularly shines in its ability to prioritize the guest experience, aligning its functions and features around a guest-centric methodology.
Why I Picked Clock PMS:
During my research, Clock PMS consistently came to the forefront when I was selecting tools that put the guests at the heart of their functionality. After comparing various platforms, what made Clock PMS distinct was its unwavering focus on improving the guest experience throughout their stay. This dedication to guest-centricity is precisely why I assert it's the 'Best for guest-centric approaches.'
Standout features and integrations:
Clock PMS provides user-friendly tools, from its booking engine to real-time inventory management. A highlight is its mobile app, which is designed to streamline check-in processes, facilitate guest communication, and enable upselling of hotel services spas, Wi-Fi, room service, and more. When it comes to integrations, Clock PMS integrates efficiently with popular OTAs, payment processing platforms, and point-of-sale systems, ensuring hotel operations are cohesive.
Pros and cons
Pros:
- Efficient integrations with OTAs and payment platforms
- Comprehensive mobile app for guest communication and services
- Strong emphasis on a guest-centric experience
Cons:
- Some users might find transitioning to its platform from another system to be a bit challenging.
- Cloud-based system might not be ideal for areas with connectivity issues
- Might be overwhelming for smaller hospitality businesses
ReservationKey is a dedicated hotel management software that provides a comprehensive suite of tools for hospitality businesses. Its standout functionality is the tailored reservation controls it offers, which enable businesses to fine-tune their booking engine to their specific requirements.
Why I Picked ReservationKey:
In my quest to determine the most effective tools for hotel management, ReservationKey emerged as a contender worth selecting. What differentiates it from others is its unparalleled control over reservations, enabling businesses to offer a guest experience tailored to their unique brand. I firmly believe that this tool is the 'Best for tailored reservation controls' because it empowers hotels to manage bookings on their terms.
Standout features and integrations:
ReservationKey stands out for its user-friendly booking engine that provides real-time inventory management. In addition, the software ensures smooth check-in processes and optimizes revenue management. Its integrations are noteworthy too. ReservationKey syncs with major OTAs, travel agencies, and point of sale systems, thereby streamlining hotel operations and front desk operations.
Pros and cons
Pros:
- Integrations with OTAs and POS systems
- Real-time inventory management
- User-friendly tailored reservation controls
Cons:
- Dependency on cloud-based access can cause issues in low connectivity areas.
- Pricing can be a bit steep for smaller establishments
- Some features might have a learning curve for new users
Other Motel Management Software
Below is a list of additional motel management software that we shortlisted, but did not make it to the top 10. Definitely worth checking them out.
- Preno
For ease of use and interface
- Anand Systems Inc
For multi-platform functionality
- WebRezPro
For scalable cloud-based property management
- Cloudbeds
For adaptive accommodation types
- Stayflexi
For flexible self-service options for guests
- Lodgify
Good for website and booking integration
- eZee FrontDesk
Good for detailed guest profiles
- Skyware
For real-time property management and reporting
- HOTELTIME
For cost-effective operations and integrations
- Oracle Hospitality
For advanced hospitality solutions with analytics
- Inngenius PMS
For affordable small to mid-sized property management
- Eptura
Good for streamlined room management
- SiteMinder
Good for broad channel connectivity
- HiSITE Channel Manager
Good for multi-channel distribution
- Checkfront
Good for varied accommodation types
- Shiji Group
For global enterprise-level hotel solutions
- StayNTouch
For mobile-first property management
- Mews
For innovative automation and guest experience
- ibelsa.rooms
For cloud-based solutions for smaller properties
- Infor HMS
For large-scale hotel chains and cloud capabilities
- innQuest
For simplifying property management tasks
- HotelKey
For mobile-friendly guest management tools
- GuestTracker
For simple and efficient management tools
- BananaDesk
For budget-friendly hostel management solutions
- eviivo
For seamless booking and payment solutions
- RoomKeyPMS
For enhancing guest communications
- Roomsy
Good for inventory and housekeeping coordination
- OwlNest
For simplifying reservations and guest services
Popular Hotel Software
Here are some other lists of popular hotel software for you to check out.
What Are The Benefits Of Using Motel Management Software?
There are many benefits of using motel management software, which is why it's such an important tool for motel owners and operators.
Some of the key benefits include:
- Improved guest satisfaction
- Streamlined operations
- Reduced costs
- Easier staff management
When you're looking for good software, find one that offers all-in-one solution of the features you need. For example, look for a product that can help you track reservations, manage finances, and oversee housekeeping.
How Much Does Motel Management Software Usually Cost?
Typically, motel management software costs between $200 and $600 per month. However, some cheaper options are available, and more expensive software can cost up to $2,000 per month.
When considering how much to spend, you should look at the important features and decide what is worth the extra cost. For example, if you want software that can handle online bookings, then you will need to pay more than if you need a program to track reservations.
Key Features To Look For
When looking for motel management software, there are a few key features you should keep in mind.
The key features to look for include online booking capabilities, reservation management, marketing tools, reporting features (tracking everything from occupancy rates to room revenue to marketing expenses), and accounting modules.
Consider these functions as well:
- Ease of use: Look for software that is easy to use and navigate. If it's too complicated, you'll quickly become frustrated and may not use it at all.
- Integration: Make sure the software can integrate with your other systems, SaaS integrated, such as your accounting software, payroll software, and online reservation system. This will make transferring data between systems much easier.
- Customization: Can the software be customized to meet your specific needs? Or will you be limited to the features it offers?
- Support: Can you get help if you need it? Is there a customer service department that can answer your questions?
- Cost: How much does the software cost? Make sure you're getting good value for your money.
How To Choose The Right Software?
Every motel management software has distinct advantages, tailored to cater to different operational needs. It's crucial to delve into comprehensive research before arriving at a final choice. Some fundamental functionalities that are generally considered pivotal include the ability to generate invoices, handle reservations, manage billing, and monitor employee working hours.
In your quest to pinpoint the most apt software for your establishment, several key parameters deserve attention:
- Business Scale: It's important to factor in the size and scale of your motel. Certain software solutions might cater better to larger chains, while others are specifically designed for boutique or independent hotels.
- Feature Requisites: List down the functionalities you can't do without. This will help you identify a software solution that matches your operational needs without burdening you with extraneous features.
- Budgetary Constraints: Affordability is crucial. While it's tempting to opt for a solution with a myriad of features, it's vital to ensure that the pricing aligns with your budget. Remember, the most expensive option is not always the most suitable one.
- Support and Customer Service: A software's post-purchase support can significantly influence its usability. Always consider the responsiveness and efficacy of the software provider's customer service. An efficient support system can drastically reduce operational disruptions in times of software hitches.
Motel management FAQs
Here are answers to some common questions about hotel management.
Can I Outsource My Hotel Management?
Yes, you can hire a company to run your hotel for you. Professional hotel management companies specialize in handling day-to-day operations, staff management, marketing, and guest services. This allows you to focus on other priorities while they handle the complexities of running a hotel.
What is motel management?
Hotel management or motel management involves overseeing the daily operations of a hotel, ensuring efficient service, managing staff, handling guest satisfaction, and optimizing revenue.
What qualifications are needed for motel management?
Typically, a degree in hospitality or motel management is preferred, though experience in the industry and strong leadership skills can also open doors.
What are the main responsibilities of a motel manager?
A motel manager ensures smooth operations, manages staff, monitors financial performance, addresses guest concerns, and oversees marketing and sales efforts.
How does technology impact motel management?
Technology improves efficiency through motel management software, online booking systems, and guest management tools, helping streamline operations and enhance guest experiences.
How can a motel increase profitability?
Profitability can be improved by optimizing pricing strategies, enhancing guest experiences, reducing operational costs, and using marketing to attract and retain customers.
Other Small Hotel Software for You
Here are some other useful tools for running a small hotel or motel.
Conclusion
In the fast-paced world of hospitality management, having the right motel management software can be the difference between thriving and merely surviving. Motel owners and managers can improve guest experiences, streamline operations, and boost profitability by leveraging state-of-the-art technologies and intuitive platforms.
As you embark on your journey to find the ideal solution, read unbiased reviews from similar hoteliers and so much more. Remember to prioritize your establishment's unique needs and operational scale. The right software eases day-to-day management and paves the way for sustained growth and success in the hospitality industry.