10 Best Housekeeping Management Software Shortlist
Here's my pick of the 10 best software from the 21 tools reviewed.
As a hotelier myself, I understand the complex challenges you face in managing a smooth housekeeping operation. The good news? You're not alone, and there are solutions ready to transform the way you work. Housekeeping management software—that's your golden ticket. It streamlines your housekeeping tasks, improves efficiency, and above all, delivers a flawless guest experience.
Gone are the days of chaotic room assignments, staffing, missed tasks, and unfulfilled guest requests. With the right housekeeping management software, you can say goodbye to disorganization and inefficiencies. In this article, I'll outline the best housekeeping management software for your consideration, explaining what each does well to help you pick.
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Best Housekeeping Management Software Summary
This comparison chart summarizes pricing details for my top housekeeping management software selections to help you find the best one for your budget and business needs.
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for real-time room status updates | Free demo | Pricing upon request | Website | |
| 2 | Best for centralized task management | Not available | From $125/user/month (billed annually) | Website | |
| 3 | Best for workflow automation and efficiency | Not available | From $10/user/month | Website | |
| 4 | Best for real-time room status updates | Free demo available | Pricing upon request | Website | |
| 5 | Best for small to medium-sized properties | Free demo | From $95/user/month (billed annually) | Website | |
| 6 | Best for streamlined communication between departments | Not available | From $15/user/month | Website | |
| 7 | Best for enhancing guest satisfaction scores | Not available | From $7/user/month | Website | |
| 8 | Best for task prioritization and tracking | Not available | From $12/user/month | Website | |
| 9 | Best for detailed room inspections and maintenance | Yes | From $9/user/month | Website | |
| 10 | Best for seamless integration with other hotel operations | Not available | From $5/user/month (billed annually) | Website |
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roommaster
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.2 -
Little Hotelier
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.5 -
Minihotel
Visit Website
Best Housekeeping Management Software Reviews
Below are my detailed summaries of the best housekeeping management software that made it onto my shortlist. My reviews offer a detailed look at the key features, pros & cons, integrations, and ideal use cases of each tool to help you find the best one for you.
roommaster is a cloud-based hotel management software that caters to the needs of independent hotels, management companies, and resorts. It simplifies tasks like reservations, rate management, and customer management, improving guest experiences and hotel operations.
Why I Picked roomMaster roommaster:
I chose roommaster for this list because I like its comprehensive housekeeping management system that efficiently organizes cleaning schedules and tracks room statuses. These features not only ensure high standards of cleanliness, but also optimize resource allocation by updating room statuses in real-time, allowing housekeeping staff to focus on rooms that require immediate attention. This level of coordination leads to a smoother operation, minimizing delays and enhancing the overall guest experience by ensuring rooms are ready for check-in on time.
What Do You Get for Free?
roommaster offers a free demo that allows users to explore its key features. Additionally, it provides a basic version of its cloud-based property management system with limited functionality for smaller properties.
Standout Features and Integrations:
Features include a booking engine, channel manager, payment processing, performance reporting, front desk services, centralized management, a centralized dashboard, and automated guest communication. Integrations include Amadeus, Hoteltix, Sage, Windcave, AirBnB, Expedia, QuickBooks, SiteMinder, TripAdvisor, and Flexkeeping.
Pros and cons
Pros:
- Intuitive user interface
- Flexible reporting options
- Efficient booking process
Cons:
- Lacks customization features
- Some connectivity issues
New Product Updates from roommaster
Introducing the New Unified roommaster Platform
roommaster has rebranded to unify its offerings into one platform, emphasizing AI-powered hotel management. For more information, visit roommaster's official site.
RMS Cloud's housekeeping software offers a dynamic platform for managing your hotel's cleaning operations. Its powerful central dashboard enables real-time task tracking, making it best for centralized task management.
Why I Picked RMS:
In my search for the top housekeeping management software, RMS stood out due to its efficiency and central control system. The ability to oversee all housekeeping tasks from a central dashboard is a game-changer, and I believe it's the optimal solution for those seeking streamlined management.
What Do You Get for Free?
RMS Cloud provides a comprehensive demonstration of its software upon request, allowing you to get a feel for the system before investing. Note, however, that their full software services come with a fee.
Standout Features and Integrations:
RMS Cloud shines with its real-time housekeeping status tracking and robust reporting capabilities. It also integrates well with other RMS property management tools, enhancing the overall efficiency of your operations.
Pros and cons
Pros:
- Excellent integration with other RMS property management tools
- Real-time status updates and reporting
- Powerful central dashboard for task management
Cons:
- Full software services require a financial investment
- No per-user pricing available
- Pricing might be a bit steep for smaller establishments
Actabl offers a robust housekeeping management solution designed to optimize operational efficiency. It primarily shines in automating workflows, creating a swift and streamlined process for housekeeping staff.
Why I Picked Actabl:
In my evaluation, Actabl emerged as a top choice due to its emphasis on workflow automation. It intelligently routes tasks to teams, which aids in overall efficiency. This focus on speed and organization makes Actabl best for hotels seeking to maximize operational efficiency.
What Do You Get for Free?
Actabl offers a free demo that allows potential users to explore the software's capabilities. However, to gain full access to all the features, you'll need a subscription.
Standout Features and Integrations:
Actabl offers features such as real-time tracking, intuitive team management, and automatic task distribution. It integrates with popular property management systems and offers an open API for custom integration needs.
Pros and cons
Pros:
- Real-time task tracking for improved management
- Integrates with popular property management systems
- Efficient workflow automation
Cons:
- Custom integration may require additional IT resources
- Could be complex for smaller teams
- Full functionality requires a paid subscription
Hotelogix offers a robust housekeeping management solution that promises efficiency and effectiveness. It shines particularly in its ability to provide real-time room status updates, keeping every team member on the same page.
Why I Picked Hotelogix:
The decision to include Hotelogix on this list came down to its dedication to providing instantaneous information. In the fast-paced hotel environment, real-time room occupancy status updates are crucial, and Hotelogix's commitment to this feature makes it stand out. I think it's the perfect pick for hotels that value immediate communication and synchronization.
What Do You Get for Free?
Hotelogix offers a 15-day free trial that lets you explore their system without any financial commitments. However, full access to its features and benefits comes with a paid subscription.
Standout Features and Integrations:
Aside from its real-time updates, Hotelogix's housekeeping software boasts an intuitive interface and robust reporting capabilities. The software can also integrate with the Hotelogix PMS and channel manager for a fully cohesive hotel management system.
Pros and cons
Pros:
- Robust integration with Hotelogix PMS and channel manager
- Intuitive interface
- Real-time room status updates
Cons:
- Annual billing may not be suitable for all users
- Full benefits require a paid subscription
- Free trial is limited to 15 days
RoomRaccoon is a comprehensive hotel management software designed to streamline the operations of small to medium-sized properties. Its broad set of features from booking management to task allocation, makes it an ideal tool for smaller establishments that require a centralized system to manage various hotel operations.
Why I Picked RoomRaccoon:
I selected RoomRaccoon due to its specific focus on servicing small B&bs to medium-sized hotel chains, a niche that often gets overlooked. Its broad functionality combined with a user-friendly interface differentiates it from other tools. RoomRaccoon, with its all-in-one system, is ideally equipped to manage the unique challenges faced by smaller hotels and properties.
What Do You Get for Free?
RoomRaccoon does not offer a free version of its software, but it does provide a trial period where users can experience the full scope of its features. Note, to continue using the software beyond the trial period, a subscription to a paid plan is required.
Standout Features and Integrations:
Key features of RoomRaccoon include reservation management, an integrated booking engine, revenue management, and a channel manager. The software also allows for seamless integration with LinkedIn, and various online travel agencies (OTAs), enhancing the property's online visibility and booking potential.
Pros and cons
Pros:
- User-friendly interface and intuitive design
- Seamless integration with various OTAs
- Comprehensive hotel management features ideal for smaller properties
Cons:
- Smaller properties with limited budgets might find it expensive
- Full feature access requires a paid plan
- No free tier, only a free trial
Flexkeeping is a comprehensive hotel housekeeping software focused on enhancing intra-departmental communication within hotels. Its tools enable swift interaction and coordination between various departments, enhancing overall operational efficiency.
Why I Picked Flexkeeping:
After comparing various tools, I picked Flexkeeping for its exceptional focus on departmental communication. Its features foster improved coordination among teams, which is vital in fast-paced hotel environments. I believe Flexkeeping is best for establishments seeking to enhance inter-departmental collaboration and efficiency.
What Do You Get for Free?
Flexkeeping offers a free demo, providing a limited taste of its capabilities. However, to enjoy the full range of features, you need to opt for a paid subscription.
Standout Features and Integrations:
Flexkeeping shines with features such as a live dashboard, instant task assignment, and a powerful reporting system. The tool also offers seamless integrations with various PMS platforms, enhancing its utility in diverse hotel management environments.
Pros and cons
Pros:
- Smooth integration with popular PMS platforms
- Offers a live dashboard for instant updates
- Enhances inter-departmental communication
Cons:
- Not the cheapest option on the market
- May require training for efficient use
- Full feature set requires a paid plan
HelloShift is a hotel operations software designed to boost the quality of guest interactions. By providing an integrated platform for staff communication and task management, it directly aids in elevating guest satisfaction scores.
Why I Picked HelloShift:
I chose HelloShift because of its primary focus on improving guest experiences. This unique emphasis, paired with its range of tools designed to foster superior guest-staff interactions, make it stand out among other options. Its commitment to guest satisfaction makes it ideal for hotels looking to boost their customer ratings.
What Do You Get for Free?
HelloShift offers a free trial for prospective users to experience the software first-hand. However, the full range of services, particularly those tailored towards boosting guest satisfaction, require a paid plan.
Standout Features and Integrations:
HelloShift offers features such as a staff collaboration platform, guest messaging, and a task manager. Additionally, it integrates with various Property Management Systems (PMS), thereby ensuring streamlined operations across multiple platforms.
Pros and cons
Pros:
- Affordable entry point
- Offers multiple integrations with PMS platforms
- Focuses on enhancing guest satisfaction
Cons:
- May require staff training for full utilization
- Free trial is limited in features
- Advanced features require higher-priced plans
HotelCleanApp is a software solution that assists hotel staff with task prioritization and tracking, focusing specifically on the needs of housekeeping departments. It provides an effective and organized approach for managing cleaning schedules and other housekeeping tasks, thereby enhancing efficiency and productivity.
Why I Picked HotelCleanApp:
I chose HotelCleanApp for its targeted focus on task prioritization and tracking, which is crucial for efficient housekeeping operations in hotels. This tool differentiates itself with a highly intuitive user interface and practical features that prioritize and monitor the progress of tasks in real-time, making it best suited for busy hotel environments where staff management can be complex.
What Do You Get for Free?
HotelCleanApp does not provide a free tier, but it does offer a free trial period to users. This allows potential customers to explore the platform's capabilities, however, full access to all features and functionalities is only available in the paid plans.
Standout Features and Integrations:
HotelCleanApp's key features include a comprehensive task management system, real-time tracking, and an easy-to-use mobile interface for on-the-go access. The tool also integrates smoothly with several Property Management Systems, enabling a streamlined process for task assignment and tracking.
Pros and cons
Pros:
- Seamless integration with various PMS platforms
- User-friendly mobile interface
- Comprehensive task management and tracking system
Cons:
- Advanced features may necessitate higher-priced plans
- Full feature access requires a paid plan
- No free tier, only a free trial
RoomChecking is a hotel operations tool aimed at enhancing room inspections and maintenance. It simplifies the process of room maintenance by providing a detailed checklist and tracking system for inspections, which is particularly beneficial for properties with a large number of rooms.
Why I Picked RoomChecking:
I selected RoomChecking due to its unique focus on room inspections and maintenance, a critical aspect of hotel operations often overlooked by other tools. Its intricate checklists and tracking system stand out, providing detailed insights that can lead to improved room maintenance, directly contributing to the guest experience.
What Do You Get for Free?
RoomChecking offers a free trial, allowing users to test the tool and explore its features before committing to a paid plan. However, the full extent of its detailed room inspections and maintenance tracking capabilities are only available under paid subscriptions.
Standout Features and Integrations:
RoomChecking's standout features include its comprehensive room inspection checklists, detailed maintenance tracking, and efficient housekeeping module. It integrates seamlessly with popular Property Management Systems, which makes it an ideal choice for hotels looking to improve their room inspection processes.
Pros and cons
Pros:
- Seamless integration with popular PMS platforms
- Detailed maintenance tracking
- Comprehensive room inspection checklists
Cons:
- May require staff training for efficient use
- More advanced features require higher-tier plans
- Free trial has limited features
Hotel Friend presents a versatile housekeeping management software solution that goes beyond typical cleaning tasks. Its key strength lies in its ability to integrate seamlessly with other hotel operations, creating a unified hotel management experience.
Why I Picked Hotel Friend:
I picked Hotel Friend because of its comprehensive approach to hotel operations. By facilitating integration with other hotel departments, it provides an all-in-one solution. This stands out in a market filled with specialized software, and it's what makes Hotel Friend the best choice for those looking for a unified system.
What Do You Get for Free?
Hotel Friend offers a demo version of their software upon request, allowing you to familiarize yourself with its features. However, to fully unlock its potential, a subscription is necessary.
Standout Features and Integrations:
Hotel Friend offers a mobile app for efficient on-the-go management, paired with robust reporting and tracking capabilities. It integrates smoothly with Hotel Friend's booking system, POS, and CRM, offering a fully connected hotel management suite.
Pros and cons
Pros:
- Comprehensive connectivity with other hotel operations
- Mobile app for efficient task management
- Integrated approach to hotel management
Cons:
- Might be too complex for smaller establishments
- No detailed information on a free trial
- Full potential requires a subscription
Other Housekeeping Management Software
Here are some additional housekeeping management software options that didn’t make it onto my shortlist, but are still worth checking out:
- ResortCleaning
For vacation rental properties
- MaidCentral
For independent cleaning businesses
- Buddy Punch
For simple housekeeping shift scheduling
- Connecteam
For detailed housekeeping time management
- Cloudbeds
For integrating housekeeping with front desk operations
- Cellypso
Good for managing housekeeping operations via mobile app
- CampLogistiks
Good for managing housekeeping in large camp facilities
- MisterBooking
Good for enhancing housekeeping operations in hotels
- IQware
Good for integrating housekeeping with guest management
- Housekeeping App
Good for scheduling and tracking cleaning tasks
- QuoHotel
Good for digital management of hotel housekeeping departments
HKMS Selection Criteria
When selecting the best housekeeping management software to include in this list, I considered common buyer needs and pain points like task scheduling and real-time updates. I also used the following framework to keep my evaluation structured and fair:
Core Functionality (25% of total score)
To be considered for inclusion in this list, each solution had to fulfill these common use cases:
- Task assignment
- Real-time updates
- Room status tracking
- Inventory management
- Reporting and analytics
Additional Standout Features (25% of total score)
To help further narrow down the competition, I also looked for unique features, such as:
- Mobile app access
- Integration with property management systems
- Customizable dashboards
- Automated notifications
- Multi-language support
Usability (10% of total score)
To get a sense of the usability of each system, I considered the following:
- Intuitive interface
- Easy navigation
- Minimal learning curve
- Visual appeal
- Responsive design
Onboarding (10% of total score)
To evaluate the onboarding experience for each platform, I considered the following:
- Availability of training videos
- Interactive product tours
- Access to templates
- Supportive webinars
- Presence of chatbots
Customer Support (10% of total score)
To assess each software provider’s customer support services, I considered the following:
- 24/7 availability
- Multiple support channels
- Response time
- Quality of assistance
- Access to help resources
Value For Money (10% of total score)
To evaluate the value for money of each platform, I considered the following:
- Competitive pricing
- Feature set versus cost
- Scalability options
- Transparent pricing
- Free trial availability
Customer Reviews (10% of total score)
To get a sense of overall customer satisfaction, I considered the following when reading customer reviews:
- User satisfaction ratings
- Frequency of updates
- Customer feedback on features
- Support experience feedback
- Overall value perception
How To Choose Housekeeping Management Software
It’s easy to get bogged down in long feature lists and complex pricing structures. To help you stay focused as you work through your unique software selection process, here’s a checklist of factors to keep in mind:
| Factor | What to Consider |
|---|---|
| Scalability | Ensure the software grows with your business by supporting more rooms and staff without performance issues. Look for solutions that handle increasing demands seamlessly. |
| Integrations | Make sure it integrates with existing systems like PMS, CRM, or accounting tools. This streamlines operations and ensures data consistency across platforms. |
| Customizability | Choose software that lets you tailor features to your team's specific needs, allowing flexibility in workflows and reporting. |
| Ease of Use | Opt for intuitive interfaces that require minimal training for your team. This reduces onboarding time and increases productivity quickly. |
| Budget | Evaluate the total cost, including upfront fees and ongoing charges. Balance essential features with your budget constraints to avoid overspending. |
| Security Safeguard | Prioritize solutions with strong data protection measures to keep guest and business information secure, safeguarding against breaches. |
Trends in Housekeeping Management Software
In my research, I sourced countless product updates, press releases, and release logs from different housekeeping management software vendors. Here are some of the emerging trends I’m keeping an eye on:
- Sustainability: More hotels are adopting eco-friendly housekeeping practices by using non-toxic cleaning products and going paperless. This not only meets guest expectations but also helps reduce costs. Vendors like Revfine highlight this trend as increasingly important as travelers become more environmentally conscious.
- Technology in Training: Digital training tools, such as video tutorials and interactive content, are becoming popular. They help staff learn more effectively and stay engaged. This trend is particularly beneficial for maintaining high standards in housekeeping.
- Robotic Assistance: Robots are being used for repetitive tasks like cleaning, which boosts efficiency and reduces errors. This trend is notable for its potential to improve guest satisfaction by maintaining consistent cleanliness.
- Multinational Teams: Automatic translation features in management software help diverse teams communicate better. This is essential for global hotel chains that employ staff from various cultural and linguistic backgrounds.
- Emojis for Communication: Some hotels, like those in the Selina group, use emojis to aid communication among staff who may have reading challenges. This visual language supports efficient teamwork and improves operational flow.
These trends highlight important shifts in how housekeeping departments operate and the tools they use to enhance performance and guest satisfaction.
What Is Housekeeping Management Software?
Housekeeping management software is a digital tool that helps hotels and hospitality businesses manage their cleaning and maintenance tasks. Hotel managers, housekeeping supervisors, and staff generally use these tools to improve efficiency and communication. Task assignment, real-time updates, and inventory management features help with organizing daily operations and enhancing team coordination. These tools provide overall value by simplifying housekeeping processes, saving time, and reducing errors.
Features
When selecting a housekeeping tool, keep an eye out for the following key features:
- Automated Scheduling and Room Assignment: This feature uses algorithms to assign rooms based on staff availability and skill levels, optimizing workload balance and reducing manual planning day-to-day.
- Room Status Tracking: Centralized dashboards provide real-time updates on room conditions, enabling efficient management and quick response to changes.
- Inventory Management: Real-time room tracking with automated booking updates helps maintain occupancy and revenue management.
- Guest Request Management: Captures and assigns guest requests and complaints, ensuring swift responses and improved personalized service.
- Maintenance Reporting: Allows housekeepers to report maintenance issues directly, creating and tracking resolution requests for timely maintenance.
- Mobile Accessibility: Provides staff with access to schedules and room statuses via mobile devices, facilitating better communication and efficiency.
- Reporting and Analytics: Offers cleaning staff insights into key performance metrics to identify inefficiencies and optimize housekeeping operations.
- User-Friendly Interfaces: Ensures ease of use with intuitive design, reducing the need for extensive training and improving adoption rates.
- Integration Capabilities: Seamlessly connects with property management systems and other tools, ensuring smooth communication and data exchange.
- Custom Checklists and SOPs: Allows for the creation of customizable checklists and standard operating procedures to ensure consistent quality control.
Benefits
Implementing housekeeping management software provides several benefits for your team and your business. Here are a few you can look forward to:
- Enhanced communication: The software streamlines communication between housekeeping, maintenance, and management, ensuring tasks are delegated and updated in real-time.
- Increased efficiency: By automating task assignments and providing digital checklists, the software reduces time spent on manual processes, allowing staff to focus on essential tasks.
- Improved guest satisfaction: With prioritized room cleaning and real-time updates, the software minimizes room cleanliness complaints, leading to better guest experiences and reviews.
- Cost reduction: Automating inventory management and maintenance scheduling helps control costs and avoid unnecessary expenses, contributing to overall savings.
- Data-driven decisions: Access to detailed reports on staff performance and task completion enables management to make informed decisions and optimize operations.
- Employee satisfaction: The software reduces stress by simplifying workflows and providing clear guidelines, resulting in happier and more engaged staff.
- Effective maintenance tracking: Housekeeping staff can report issues directly through the software, ensuring timely maintenance and preventing costly equipment failures.
Costs & Pricing
Selecting housekeeping management software requires an understanding of the various pricing models and plans available. Costs vary based on features, team size, add-ons, and more. The table below summarizes common plans, their average prices, and typical features included in housekeeping management software solutions:
Plan Comparison Table for Housekeeping Management Software
| Plan Type | Average Price | Common Features |
|---|---|---|
| Free Plan | $0 | Basic task management, limited user support, and basic reporting. |
| Personal Plan | $5-$25/user/month | Task scheduling, basic analytics, limited integrations, and mobile access. |
| Business Plan | $30-$60/user/month | Advanced analytics, team collaboration tools, custom integrations, and priority support. |
| Enterprise Plan | $100+/user/month | Comprehensive reporting, unlimited integrations, dedicated account manager, and enhanced security features. |
Housekeeping Management Software FAQ
Here are some answers to common questions about housekeeping management software:
How does housekeeping management software handle automated room allocation and scheduling?
Housekeeping management software automates room allocation and scheduling by using the hotel’s booking details and cleaning priorities. It checks which rooms need cleaning, tracks staff availability, and assigns tasks to housekeepers based on their workload and location. The system can also adjust schedules automatically if bookings change or if a cleaner finishes early. This saves time, avoids double assignments, and ensures rooms are ready for guests efficiently.
Can housekeeping management software integrate with other hotel systems?
Yes, many housekeeping management software solutions can integrate with other hotel systems like property management systems (PMS) and front desk software. This integration allows for seamless data exchange, ensuring that all departments are in sync and can efficiently handle guest requests and room management.
How does housekeeping management software handle room inspections?
Housekeeping management software often includes features for room inspections, enabling your team to log inspection results electronically. This makes it easier to track and address issues promptly. You can customize inspection checklists to align with your hotel’s standards, ensuring consistency in cleanliness and maintenance.
What kind of reporting can I expect from housekeeping management software?
You’ll get data on cleaning times, staff assignments, and room turnaround, often displayed through dashboards or simple charts. You can spot which rooms take longest, which shifts are efficient, and where bottlenecks happen. That insight lets your team refine workflows and set realistic goals.
How long does it take to implement housekeeping management software?
Implementation time varies but typically ranges from a few days to several weeks. Factors like the complexity of your operations, the number of properties, and staff training needs play a role. Choose software with strong support during the onboarding phase. Some providers offer training videos and interactive tours to speed up the process.
What’s Next:
If you're in the process of researching housekeeping management software, connect with a SoftwareSelect advisor for free recommendations.
You fill out a form and have a quick chat where they get into the specifics of your needs. Then you'll get a shortlist of software to review. They'll even support you through the entire buying process, including price negotiations.
