Guide To The 21 Best Housekeeping Management Software Of 2024
10 Best Housekeeping Management Software Shortlist
Here's my pick of the 10 best software from the 21 tools reviewed.
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As a hotelier myself, I understand the complex challenges you face in managing a smooth housekeeping operation. The good news? You're not alone, and there are solutions ready to transform the way you work. Housekeeping management software - that's your golden ticket. It streamlines your housekeeping tasks, improves efficiency, and above all, delivers a flawless guest experience.
Gone are the days of chaotic room assignments, staffing, missed tasks, and unfulfilled guest requests. With the right housekeeping management software, you can say goodbye to disorganization and inefficiencies. The perfect solution awaits in my carefully curated list. Trust me, it's time to revolutionize your housekeeping game.
What Is A Housekeeping Management Software?
Housekeeping management software is a digital tool specifically designed to streamline and optimize the operations of a hotel's housekeeping department. The users of this software span a wide range, from small boutique properties to large hotel chains, all striving for impeccable cleanliness and operational efficiency.
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This software helps orchestrate your entire housekeeping workflow, from assigning tasks and tracking progress, to real-time room status updates. It's not just about keeping your rooms clean; it's about optimizing your day-to-day operations and maximizing your team's potential. The ultimate benefits? Increased guest satisfaction, positive reviews, repeat customers, and of course, higher revenue.
This ingenious technology aids in assigning tasks, tracking cleaning progress, managing room statuses in real-time, and maintaining a high level of communication between departments. The primary goal? Delivering a pristine, well-managed space that leaves guests impressed and eager to return. This software not only eases the burden of manual tracking but also elevates the standard of service, transforming the hotel's reputation for the better.
Best Housekeeping Management Software Summary
| Tools | Price | |
|---|---|---|
| Buddy Punch | From $3.99/user/month + $19/month base fee | Website |
| Cloudbeds | From $20/user/month | Website |
| RMS | From $125/user/month (billed annually) | Website |
| Hotelogix | From $3.99/room/month (billed annually) | Website |
| RoomChecking | From $9/user/month | Website |
| Hotel Friend | From $5/user/month (billed annually) | Website |
| ResortCleaning | From $60/user/month (billed annually) | Website |
| HelloShift | From $7/user/month | Website |
| Flexkeeping | From $15/user/month | Website |
| RoomRaccoon | From $95/user/month (billed annually) | Website |
Compare Software Specs Side by Side
Use our comparison chart to review and evaluate software specs side-by-side.
Compare SoftwareBest Housekeeping Management Software Reviews
Buddy Punch is a time tracking software designed to simplify employee attendance management. It allows businesses to monitor work hours, manage schedules, and handle payroll efficiently.
Why I Picked Buddy Punch:
When it comes to housekeeping management, Buddy Punch offers a simple solution for scheduling staff shifts and keeping track of time worked. Its real-time time tracking capability allows managers to monitor employee hours, attendance, and locations accurately. It also offers a drag-and-drop employee scheduling tool. This tool simplifies the process of creating and managing employee schedules, allowing managers to quickly adjust shifts and ensure that all housekeeping tasks are adequately staffed.
What Do You Get for Free?
Buddy Punch offers a free trial after which you'll need to sign up for a paid plan.
Standout Features and Integrations:
Buddy Punch offers other features like GPS tracking and geofencing capabilities, attendance monitoring, automated timesheets, customizable notifications and real-time alerts, payroll reporting, and multiple punch-in methods. It integrates with QuickBooks Online, QuickBooks Desktop, Zapier, ADP Workforce Now, Gusto, Paychex, Paylocity, PayPlus, SurePayroll, and Workday.
Pros and cons
Pros:
- Efficient time tracking with PTO management
- Accessible on mobile
- Facial recognition feature for enhanced security
Cons:
- Could have more advanced reporting options
- No features for room status updates
Best for integrating housekeeping with front desk operations
Cloudbeds is a cloud-based hospitality management software that facilitates efficient coordination between different departments within a hotel, specifically between housekeeping and front desk operations. Its cohesive platform enables teams to work in sync, ensuring high standards of service and guest satisfaction.
Why I Picked Cloudbeds:
In determining the best tools, I found that Cloudbeds offers a unique solution that specifically enhances the interaction between front desk operations and housekeeping. This feature is what sets Cloudbeds apart. I believe Cloudbeds is an excellent choice for any hotel that wants to streamline its operations, as it directly addresses the interdepartmental communication challenges that can arise in a bustling hospitality environment.
What Do You Get for Free?
Cloudbeds does not have a free tier, but they offer a free demonstration of the platform so prospective users can understand how its features will benefit their operations. To access the full functionality of Cloudbeds, users will need to subscribe to one of their paid plans.
Standout Features and Integrations:
Some of Cloudbeds' standout features include an intuitive property management system (PMS), a sophisticated reservation module, SaaS, and a built-in channel manager. The platform also provides extensive integrations with numerous third-party apps and platforms, such as OTAs, payment gateways, and operational tools, making it a versatile solution for hoteliers.
Pros and cons
Pros:
- Comprehensive suite of hotel management features
- Extensive third-party integrations
- Robust interdepartmental integration capabilities
Cons:
- The platform's extensive features may have a learning curve for new users
- Pricing can be high for smaller properties
- No free tier available
RMS Cloud's housekeeping software offers a dynamic platform for managing your hotel's cleaning operations. Its powerful central dashboard enables real-time task tracking, making it best for centralized task management.
Why I Picked RMS:
In my search for the top housekeeping management software, RMS stood out due to its efficiency and central control system. The ability to oversee all housekeeping tasks from a central dashboard is a game-changer, and I believe it's the optimal solution for those seeking streamlined management.
What Do You Get for Free?
RMS Cloud provides a comprehensive demonstration of its software upon request, allowing you to get a feel for the system before investing. Note, however, that their full software services come with a fee.
Standout Features and Integrations:
RMS Cloud shines with its real-time housekeeping status tracking and robust reporting capabilities. It also integrates well with other RMS property management tools, enhancing the overall efficiency of your operations.
Pros and cons
Pros:
- Excellent integration with other RMS property management tools
- Real-time status updates and reporting
- Powerful central dashboard for task management
Cons:
- Full software services require a financial investment
- No per-user pricing available
- Pricing might be a bit steep for smaller establishments
Hotelogix offers a robust housekeeping management solution that promises efficiency and effectiveness. It shines particularly in its ability to provide real-time room status updates, keeping every team member on the same page.
Why I Picked Hotelogix:
The decision to include Hotelogix on this list came down to its dedication to providing instantaneous information. In the fast-paced hotel environment, real-time room occupancy status updates are crucial, and Hotelogix's commitment to this feature makes it stand out. I think it's the perfect pick for hotels that value immediate communication and synchronization.
What Do You Get for Free?
Hotelogix offers a 15-day free trial that lets you explore their system without any financial commitments. However, full access to its features and benefits comes with a paid subscription.
Standout Features and Integrations:
Aside from its real-time updates, Hotelogix's housekeeping software boasts an intuitive interface and robust reporting capabilities. The software can also integrate with the Hotelogix PMS and channel manager for a fully cohesive hotel management system.
Pros and cons
Pros:
- Robust integration with Hotelogix PMS and channel manager
- Intuitive interface
- Real-time room status updates
Cons:
- Annual billing may not be suitable for all users
- Full benefits require a paid subscription
- Free trial is limited to 15 days
RoomChecking is a hotel operations tool aimed at enhancing room inspections and maintenance. It simplifies the process of room maintenance by providing a detailed checklist and tracking system for inspections, which is particularly beneficial for properties with a large number of rooms.
Why I Picked RoomChecking:
I selected RoomChecking due to its unique focus on room inspections and maintenance, a critical aspect of hotel operations often overlooked by other tools. Its intricate checklists and tracking system stand out, providing detailed insights that can lead to improved room maintenance, directly contributing to the guest experience.
What Do You Get for Free?
RoomChecking offers a free trial, allowing users to test the tool and explore its features before committing to a paid plan. However, the full extent of its detailed room inspections and maintenance tracking capabilities are only available under paid subscriptions.
Standout Features and Integrations:
RoomChecking's standout features include its comprehensive room inspection checklists, detailed maintenance tracking, and efficient housekeeping module. It integrates seamlessly with popular Property Management Systems, which makes it an ideal choice for hotels looking to improve their room inspection processes.
Pros and cons
Pros:
- Seamless integration with popular PMS platforms
- Detailed maintenance tracking
- Comprehensive room inspection checklists
Cons:
- May require staff training for efficient use
- More advanced features require higher-tier plans
- Free trial has limited features
Hotel Friend presents a versatile housekeeping management software solution that goes beyond typical cleaning tasks. Its key strength lies in its ability to integrate seamlessly with other hotel operations, creating a unified hotel management experience.
Why I Picked Hotel Friend:
I picked Hotel Friend because of its comprehensive approach to hotel operations. By facilitating integration with other hotel departments, it provides an all-in-one solution. This stands out in a market filled with specialized software, and it's what makes Hotel Friend the best choice for those looking for a unified system.
What Do You Get for Free?
Hotel Friend offers a demo version of their software upon request, allowing you to familiarize yourself with its features. However, to fully unlock its potential, a subscription is necessary.
Standout Features and Integrations:
Hotel Friend offers a mobile app for efficient on-the-go management, paired with robust reporting and tracking capabilities. It integrates smoothly with Hotel Friend's booking system, POS, and CRM, offering a fully connected hotel management suite.
Pros and cons
Pros:
- Comprehensive connectivity with other hotel operations
- Mobile app for efficient task management
- Integrated approach to hotel management
Cons:
- Might be too complex for smaller establishments
- No detailed information on a free trial
- Full potential requires a subscription
ResortCleaning is a property management software designed for managing housekeeping and maintenance tasks in vacation rental properties. It provides detailed tracking and reporting of tasks, making it easier for property owners and managers to maintain high-quality standards across multiple properties.
Why I Picked ResortCleaning:
During the selection process, I realized that ResortCleaning offers a solution explicitly designed for vacation rentals. It's this unique focus on vacation properties that makes ResortCleaning different from other tools on the list. I think ResortCleaning is the best for vacation rental properties due to its ability to streamline and manage the unique cleaning and maintenance challenges associated with these types of rentals.
What Do You Get for Free?
ResortCleaning does not offer a free tier. However, they do provide a free demo that allows potential users to experience the tool's capabilities before committing to a paid plan.
Standout Features and Integrations:
Key features of ResortCleaning include a dynamic calendar for scheduling and tracking cleaning tasks, detailed reporting on the performance of the cleaning staff, and the ability to handle special requests and tasks. Its integrations mainly focus on property management systems and booking platforms, crucial for managing a vacation rental business.
Pros and cons
Pros:
- Streamlines scheduling and tracking cleaning tasks
- Detailed reporting and tracking features
- Customized specifically for vacation rentals
Cons:
- Could have more third-party integrations
- Pricing may be prohibitive for those managing few properties
- No free tier available
HelloShift is a hotel operations software designed to boost the quality of guest interactions. By providing an integrated platform for staff communication and task management, it directly aids in elevating guest satisfaction scores.
Why I Picked HelloShift:
I chose HelloShift because of its primary focus on improving guest experiences. This unique emphasis, paired with its range of tools designed to foster superior guest-staff interactions, make it stand out among other options. Its commitment to guest satisfaction makes it ideal for hotels looking to boost their customer ratings.
What Do You Get for Free?
HelloShift offers a free trial for prospective users to experience the software first-hand. However, the full range of services, particularly those tailored towards boosting guest satisfaction, require a paid plan.
Standout Features and Integrations:
HelloShift offers features such as a staff collaboration platform, guest messaging, and a task manager. Additionally, it integrates with various Property Management Systems (PMS), thereby ensuring streamlined operations across multiple platforms.
Pros and cons
Pros:
- Affordable entry point
- Offers multiple integrations with PMS platforms
- Focuses on enhancing guest satisfaction
Cons:
- May require staff training for full utilization
- Free trial is limited in features
- Advanced features require higher-priced plans
Flexkeeping is a comprehensive hotel housekeeping software focused on enhancing intra-departmental communication within hotels. Its tools enable swift interaction and coordination between various departments, enhancing overall operational efficiency.
Why I Picked Flexkeeping:
After comparing various tools, I picked Flexkeeping for its exceptional focus on departmental communication. Its features foster improved coordination among teams, which is vital in fast-paced hotel environments. I believe Flexkeeping is best for establishments seeking to enhance inter-departmental collaboration and efficiency.
What Do You Get for Free?
Flexkeeping offers a free demo, providing a limited taste of its capabilities. However, to enjoy the full range of features, you need to opt for a paid subscription.
Standout Features and Integrations:
Flexkeeping shines with features such as a live dashboard, instant task assignment, and a powerful reporting system. The tool also offers seamless integrations with various PMS platforms, enhancing its utility in diverse hotel management environments.
Pros and cons
Pros:
- Smooth integration with popular PMS platforms
- Offers a live dashboard for instant updates
- Enhances inter-departmental communication
Cons:
- Not the cheapest option on the market
- May require training for efficient use
- Full feature set requires a paid plan
RoomRaccoon is a comprehensive hotel management software designed to streamline the operations of small to medium-sized properties. Its broad set of features from booking management to task allocation, makes it an ideal tool for smaller establishments that require a centralized system to manage various hotel operations.
Why I Picked RoomRaccoon:
I selected RoomRaccoon due to its specific focus on servicing small B&bs to medium-sized hotel chains, a niche that often gets overlooked. Its broad functionality combined with a user-friendly interface differentiates it from other tools. RoomRaccoon, with its all-in-one system, is ideally equipped to manage the unique challenges faced by smaller hotels and properties.
What Do You Get for Free?
RoomRaccoon does not offer a free version of its software, but it does provide a trial period where users can experience the full scope of its features. Note, to continue using the software beyond the trial period, a subscription to a paid plan is required.
Standout Features and Integrations:
Key features of RoomRaccoon include reservation management, an integrated booking engine, revenue management, and a channel manager. The software also allows for seamless integration with LinkedIn, and various online travel agencies (OTAs), enhancing the property's online visibility and booking potential.
Pros and cons
Pros:
- User-friendly interface and intuitive design
- Seamless integration with various OTAs
- Comprehensive hotel management features ideal for smaller properties
Cons:
- Smaller properties with limited budgets might find it expensive
- Full feature access requires a paid plan
- No free tier, only a free trial
Other Housekeeping Management Software
Below is a list of additional housekeeping management software that we shortlisted, but did not make it to the top 10. Definitely worth checking them out.
- Actabl
Best for workflow automation and efficiency
- HotelCleanApp
Best for task prioritization and tracking
- MaidCentral
Best for independent cleaning businesses
- GotTickin
Good for improving communication between housekeeping and front desk
- Brightly
Good for optimizing workflow with real-time room status updates
- QuoHotel
Good for digital management of hotel housekeeping departments
- CampLogistiks
Good for managing housekeeping in large camp facilities
- Housekeeping App
Good for scheduling and tracking cleaning tasks
- MisterBooking
Good for enhancing housekeeping operations in hotels
- Cellypso
Good for managing housekeeping operations via mobile app
- MaintenanceCare
Good for maintaining a comprehensive asset database
Selection Criteria For Housekeeping Management Software
In my pursuit to find the best housekeeping management software, I had the opportunity to test and research various tools. Over time, I identified a list of core criteria that are key in making the best choice for a particular establishment's needs. Below are the major factors I considered:
Core Functionality
For this category of software, the tool should enable you to:
- Manage and track cleaning tasks
- Schedule housekeeping staff efficiently
- Monitor inventory of cleaning supplies and restocking
- Communicate effectively between housekeeping and other hotel departments
- Generate and analyze performance reports
Key Features
The standout features of housekeeping management software should include:
- Real-time room status updates: This feature allows for immediate notification when a room is ready for cleaning or has been cleaned.
- Mobile accessibility: Housekeeping staff should be able to update the room status, check their schedules, and communicate with the management through a mobile app.
- Integration with property management system: This helps to streamline operations, reduce redundancy, and improve overall efficiency.
- Multilingual support: Important for staff who are more comfortable working in a language other than English.
- Reporting tools: This enables management to monitor performance, track progress, and make informed decisions based on data.
Usability
In terms of design and user interface, the following aspects are important:
- Intuitive design: Given that housekeeping staff may have varying levels of tech-savviness, the software should be easy to understand and use.
- Fast onboarding: The tool should offer guided tutorials, tooltips, or a dedicated support team to ensure smooth onboarding.
- Clear, color-coded status updates: This can greatly enhance visibility and immediate understanding of room statuses.
- Customer support: There should be readily available support to assist with any issues or queries.
Remember, housekeeping is the backbone of any hotel's operations and the right tool can make a significant difference in efficiency, communication, and overall guest satisfaction.
Most Common Questions Regarding Housekeeping Management Software (FAQs)
What are the benefits of using housekeeping management software?
Using housekeeping management software provides numerous advantages, including:
- Improved efficiency: These tools automate scheduling and task assignment, reducing the amount of time spent on administrative duties.
- Real-time updates: Management and staff can track room statuses in real-time, enhancing communication and operations.
- Increased accountability: By assigning tasks to specific staff members, it’s easier to track job completion and performance.
- Streamlined inventory management: These tools often have built-in inventory management features, which help to keep track of housekeeping tools, cleaning supplies and reduce waste.
- Improved guest satisfaction: Faster room turnaround times and more efficient operations can significantly enhance the guest experience.
How much do housekeeping management software tools typically cost?
Pricing for housekeeping management software varies widely based on the complexity of the software, the size of the hotel, and the specific features required.
What are the common pricing models for housekeeping management software?
Many housekeeping management software providers offer a subscription-based pricing model, usually charged on a monthly or annual basis. Some vendors charge per room or per user, while others offer a flat fee for unlimited usage.
What is the typical range of pricing for housekeeping management software?
Prices can range anywhere from $20 per month for basic, limited user packages to over $500 per month for more comprehensive solutions suitable for larger hotels or hotel chains.
Which are the cheapest and most expensive housekeeping management software?
While prices fluctuate and can change based on customization and specific needs, as of my last update, MaidCentral tends to be on the more affordable end with plans starting from $20/month, while ResortCleaning, offering extensive features and functionalities, can go up to $500/month for larger properties.
Are there any free housekeeping management software options available?
Free options are relatively rare in this category. However, some providers may offer a free trial period or a very basic free tier. Always remember, “free” options might have limitations and may not provide all the features you need for comprehensive housekeeping management.
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Summary
In summary, choosing the right housekeeping management software depends on your specific needs, the size of your operation, and the features that are most important to you. The software options covered in this guide range from those best suited for small, independent businesses to those designed for larger hotels or resort chains.
Key takeaways
- Identify your needs: Different tools excel in different areas. Some software focuses on the seamless integration of front desk operations with housekeeping, while others excel in managing vacation rental properties or serve independent businesses better. Be clear on your priorities before making a choice.
- Consider usability and key features: Check if the tool's interface is intuitive and easy to use for your staff. Look for key features such as real-time updates, streamlined inventory management, and task assignment capabilities that suit your operation's needs.
- Understand the pricing: Housekeeping management software comes in a variety of pricing models. Some charge per user or per room, while others have a flat fee. Understanding the pricing structure will help you budget and choose a solution that offers the best value for your business.
What Do You Think?
We hope this guide has given you some insight into the variety of housekeeping management software options available. If you're using a tool that you find valuable and it didn't make our list, we'd love to hear about it! Please feel free to share your experiences and recommendations in the comments section below. Your feedback could greatly benefit others who are on the lookout for the best solutions.