12 Best Housekeeping Management Software
After meticulous evaluation, I've chosen the 12 best housekeeping management software solutions to tackle your unique challenges. Get ready to revolutionize your hotel operations!
- RMS - Best for centralized task management
- Hotelogix - Best for real-time room status updates
- Hotel Friend - Best for seamless integration with other hotel operations
- Actabl - Best for workflow automation and efficiency
- Flexkeeping - Best for streamlined communication between departments
- HelloShift - Best for enhancing guest satisfaction scores
- RoomChecking - Best for detailed room inspections and maintenance
- HotelCleanApp - Best for task prioritization and tracking
- RoomRaccoon - Best for small to medium-sized properties
- Cloudbeds - Best for integrating housekeeping with front desk operations
- ResortCleaning - Best for vacation rental properties
- MaidCentral - Best for independent cleaning businesses.
As a hotelier myself, I understand the complex challenges you face in managing a smooth housekeeping operation. The good news? You're not alone, and there are solutions ready to transform the way you work. Housekeeping management software - that's your golden ticket. It streamlines your housekeeping tasks, improves efficiency, and above all, delivers a flawless guest experience.
Gone are the days of chaotic room assignments, staffing, missed tasks, and unfulfilled guest requests. With the right housekeeping management software, you can say goodbye to disorganization and inefficiencies. The perfect solution awaits in my carefully curated list. Trust me, it's time to revolutionize your housekeeping game.
What Is a Housekeeping Management Software?
Housekeeping management software is a digital tool specifically designed to streamline and optimize the operations of a hotel's housekeeping department. The users of this software span a wide range, from small boutique properties to large hotel chains, all striving for impeccable cleanliness and operational efficiency.
This software helps orchestrate your entire housekeeping workflow, from assigning tasks and tracking progress, to real-time room status updates. It's not just about keeping your rooms clean; it's about optimizing your day-to-day operations and maximizing your team's potential. The ultimate benefits? Increased guest satisfaction, positive reviews, repeat customers, and of course, higher revenue.
This ingenious technology aids in assigning tasks, tracking cleaning progress, managing room statuses in real-time, and maintaining a high level of communication between departments. The primary goal? Delivering a pristine, well-managed space that leaves guests impressed and eager to return. This software not only eases the burden of manual tracking but also elevates the standard of service, transforming the hotel's reputation for the better.
Overviews of the 12 Best Housekeeping Management Software
1. RMS - Best for centralized task management
RMS Cloud's housekeeping software offers a dynamic platform for managing your hotel's cleaning operations. Its powerful central dashboard enables real-time task tracking, making it best for centralized task management.
Why I Picked RMS:
In my search for the top housekeeping management software, RMS stood out due to its efficiency and central control system. The ability to oversee all housekeeping tasks from a central dashboard is a game-changer, and I believe it's the optimal solution for those seeking streamlined management.
What Do You Get for Free?
RMS Cloud provides a comprehensive demonstration of its software upon request, allowing you to get a feel for the system before investing. Note, however, that their full software services come with a fee.
Standout Features & Integrations:
RMS Cloud shines with its real-time housekeeping status tracking and robust reporting capabilities. It also integrates well with other RMS property management tools, enhancing the overall efficiency of your operations.
Pricing:
RMS Cloud pricing starts from $125/month, billed annually. They don't offer per-user pricing, and the cost includes all features and integrations.
Pros:
- Powerful central dashboard for task management
- Real-time status updates and reporting
- Excellent integration with other RMS property management tools
Cons:
- Pricing might be a bit steep for smaller establishments
- No per-user pricing available
- Full software services require a financial investment
2. Hotelogix - Best for real-time room status updates
Hotelogix offers a robust housekeeping management solution that promises efficiency and effectiveness. It shines particularly in its ability to provide real-time room status updates, keeping every team member on the same page.
Why I Picked Hotelogix:
The decision to include Hotelogix on this list came down to its dedication to providing instantaneous information. In the fast-paced hotel environment, real-time room occupancy status updates are crucial, and Hotelogix's commitment to this feature makes it stand out. I think it's the perfect pick for hotels that value immediate communication and synchronization.
What Do You Get for Free?
Hotelogix offers a 15-day free trial that lets you explore their system without any financial commitments. However, full access to its features and benefits comes with a paid subscription.
Standout Features & Integrations:
Aside from its real-time updates, Hotelogix's housekeeping software boasts an intuitive interface and robust reporting capabilities. The software can also integrate with the Hotelogix PMS and channel manager for a fully cohesive hotel management system.
Pricing:
Pricing for Hotelogix starts at $3.99/room/month (billed annually). There are no minimum seats requirements, and the pricing includes all features and integrations.
Pros:
- Real-time room status updates
- Intuitive interface
- Robust integration with Hotelogix PMS and channel manager
Cons:
- Free trial is limited to 15 days
- Full benefits require a paid subscription
- Annual billing may not be suitable for all users
3. Hotel Friend - Best for integration with other hotel operations
Hotel Friend presents a versatile housekeeping management software solution that goes beyond typical cleaning tasks. Its key strength lies in its ability to integrate seamlessly with other hotel operations, creating a unified hotel management experience.
Why I Picked Hotel Friend:
I picked Hotel Friend because of its comprehensive approach to hotel operations. By facilitating integration with other hotel departments, it provides an all-in-one solution. This stands out in a market filled with specialized software, and it's what makes Hotel Friend the best choice for those looking for a unified system.
What Do You Get for Free?
Hotel Friend offers a demo version of their software upon request, allowing you to familiarize yourself with its features. However, to fully unlock its potential, a subscription is necessary.
Standout Features & Integrations:
Hotel Friend offers a mobile app for efficient on-the-go management, paired with robust reporting and tracking capabilities. It integrates smoothly with Hotel Friend's booking system, POS, and CRM, offering a fully connected hotel management suite.
Pricing:
Pricing for Hotel Friend starts from $5/user/month (billed annually), with the price including access to all features and integrations.
Pros:
- Integrated approach to hotel management
- Mobile app for efficient task management
- Comprehensive connectivity with other hotel operations
Cons:
- Full potential requires a subscription
- No detailed information on a free trial
- Might be too complex for smaller establishments
4. Actabl - Best for workflow automation and efficiency
Actabl offers a robust housekeeping management solution designed to optimize operational efficiency. It primarily shines in automating workflows, creating a swift and streamlined process for housekeeping staff.
Why I Picked Actabl:
In my evaluation, Actabl emerged as a top choice due to its emphasis on workflow automation. It intelligently routes tasks to teams, which aids in overall efficiency. This focus on speed and organization makes Actabl best for hotels seeking to maximize operational efficiency.
What Do You Get for Free?
Actabl offers a free demo that allows potential users to explore the software's capabilities. However, to gain full access to all the features, you'll need a subscription.
Standout Features & Integrations:
Actabl offers features such as real-time tracking, intuitive team management, and automatic task distribution. It integrates with popular property management systems and offers an open API for custom integration needs.
Pricing:
Actabl starts from $10/user/month, making it an affordable choice for many businesses.
Pros:
- Efficient workflow automation
- Integrates with popular property management systems
- Real-time task tracking for improved management
Cons:
- Full functionality requires a paid subscription
- Could be complex for smaller teams
- Custom integration may require additional IT resources
5. Flexkeeping - Best for streamlined communication between departments
Flexkeeping is a comprehensive hotel housekeeping software focused on enhancing intra-departmental communication within hotels. Its tools enable swift interaction and coordination between various departments, enhancing overall operational efficiency.
Why I Picked Flexkeeping:
After comparing various tools, I picked Flexkeeping for its exceptional focus on departmental communication. Its features foster improved coordination among teams, which is vital in fast-paced hotel environments. I believe Flexkeeping is best for establishments seeking to enhance inter-departmental collaboration and efficiency.
What Do You Get for Free?
Flexkeeping offers a free demo, providing a limited taste of its capabilities. However, to enjoy the full range of features, you need to opt for a paid subscription.
Standout Features & Integrations:
Flexkeeping shines with features such as a live dashboard, instant task assignment, and a powerful reporting system. The tool also offers seamless integrations with various PMS platforms, enhancing its utility in diverse hotel management environments.
Pricing:
Flexkeeping's pricing starts from $15/user/month, providing a reasonable entry point for most businesses.
Pros:
- Enhances inter-departmental communication
- Offers a live dashboard for instant updates
- Smooth integration with popular PMS platforms
Cons:
- Full feature set requires a paid plan
- May require training for efficient use
- Not the cheapest option on the market
6. HelloShift - Best for enhancing guest satisfaction scores
HelloShift is a hotel operations software designed to boost the quality of guest interactions. By providing an integrated platform for staff communication and task management, it directly aids in elevating guest satisfaction scores.
Why I Picked HelloShift:
I chose HelloShift because of its primary focus on improving guest experiences. This unique emphasis, paired with its range of tools designed to foster superior guest-staff interactions, make it stand out among other options. Its commitment to guest satisfaction makes it ideal for hotels looking to boost their customer ratings.
What Do You Get for Free?
HelloShift offers a free trial for prospective users to experience the software first-hand. However, the full range of services, particularly those tailored towards boosting guest satisfaction, require a paid plan.
Standout Features & Integrations:
HelloShift offers features such as a staff collaboration platform, guest messaging, and a task manager. Additionally, it integrates with various Property Management Systems (PMS), thereby ensuring streamlined operations across multiple platforms.
Pricing:
Pricing for HelloShift starts from $7/user/month, making it an affordable option for hotels of all sizes. Note that this is for the basic plan, with advanced features necessitating higher-tier plans.
Pros:
- Focuses on enhancing guest satisfaction
- Offers multiple integrations with PMS platforms
- Affordable entry point
Cons:
- Advanced features require higher-priced plans
- Free trial is limited in features
- May require staff training for full utilization
7. RoomChecking - Best for detailed room inspections and maintenance
RoomChecking is a hotel operations tool aimed at enhancing room inspections and maintenance. It simplifies the process of room maintenance by providing a detailed checklist and tracking system for inspections, which is particularly beneficial for properties with a large number of rooms.
Why I Picked RoomChecking:
I selected RoomChecking due to its unique focus on room inspections and maintenance, a critical aspect of hotel operations often overlooked by other tools. Its intricate checklists and tracking system stand out, providing detailed insights that can lead to improved room maintenance, directly contributing to the guest experience.
What Do You Get for Free?
RoomChecking offers a free trial, allowing users to test the tool and explore its features before committing to a paid plan. However, the full extent of its detailed room inspections and maintenance tracking capabilities are only available under paid subscriptions.
Standout Features & Integrations:
RoomChecking's standout features include its comprehensive room inspection checklists, detailed maintenance tracking, and efficient housekeeping module. It integrates seamlessly with popular Property Management Systems, which makes it an ideal choice for hotels looking to improve their room inspection processes.
Pricing:
Pricing for RoomChecking starts at $9/user/month, allowing a cost-effective entry into improved room maintenance. Note, this is the starting price for their basic plan, with more advanced features necessitating higher-tier plans.
Pros:
- Comprehensive room inspection checklists
- Detailed maintenance tracking
- Seamless integration with popular PMS platforms
Cons:
- Free trial has limited features
- More advanced features require higher-tier plans
- May require staff training for efficient use
8. HotelCleanApp - Best for task prioritization and tracking
HotelCleanApp is a software solution that assists hotel staff with task prioritization and tracking, focusing specifically on the needs of housekeeping departments. It provides an effective and organized approach for managing cleaning schedules and other housekeeping tasks, thereby enhancing efficiency and productivity.
Why I Picked HotelCleanApp:
I chose HotelCleanApp for its targeted focus on task prioritization and tracking, which is crucial for efficient housekeeping operations in hotels. This tool differentiates itself with a highly intuitive user interface and practical features that prioritize and monitor the progress of tasks in real-time, making it best suited for busy hotel environments where staff management can be complex.
What Do You Get for Free?
HotelCleanApp does not provide a free tier, but it does offer a free trial period to users. This allows potential customers to explore the platform's capabilities, however, full access to all features and functionalities is only available in the paid plans.
Standout Features & Integrations:
HotelCleanApp's key features include a comprehensive task management system, real-time tracking, and an easy-to-use mobile interface for on-the-go access. The tool also integrates smoothly with several Property Management Systems, enabling a streamlined process for task assignment and tracking.
Pricing:
The pricing for HotelCleanApp starts from $12/user/month. It's worth noting that this is the starting price, and certain additional features may be subject to higher-priced plans.
Pros:
- Comprehensive task management and tracking system
- User-friendly mobile interface
- Seamless integration with various PMS platforms
Cons:
- No free tier, only a free trial
- Full feature access requires a paid plan
- Advanced features may necessitate higher-priced plans
9. RoomRaccoon - Best for small to medium-sized properties
RoomRaccoon is a comprehensive hotel management software designed to streamline the operations of small to medium-sized properties. Its broad set of features from booking management to task allocation, makes it an ideal tool for smaller establishments that require a centralized system to manage various hotel operations.
Why I Picked RoomRaccoon:
I selected RoomRaccoon due to its specific focus on servicing small B&bs to medium-sized hotel chains, a niche that often gets overlooked. Its broad functionality combined with a user-friendly interface differentiates it from other tools. RoomRaccoon, with its all-in-one system, is ideally equipped to manage the unique challenges faced by smaller hotels and properties.
What Do You Get for Free?
RoomRaccoon does not offer a free version of its software, but it does provide a trial period where users can experience the full scope of its features. Note, to continue using the software beyond the trial period, a subscription to a paid plan is required.
Standout Features & Integrations:
Key features of RoomRaccoon include reservation management, an integrated booking engine, revenue management, and a channel manager. The software also allows for seamless integration with LinkedIn, and various online travel agencies (OTAs), enhancing the property's online visibility and booking potential.
Pricing:
The pricing for RoomRaccoon starts from $95 per month. This price is for the base plan, and more advanced features may necessitate higher-priced plans.
Pros:
- Comprehensive hotel management features ideal for smaller properties
- Seamless integration with various OTAs
- User-friendly interface and intuitive design
Cons:
- No free tier, only a free trial
- Full feature access requires a paid plan
- Smaller properties with limited budgets might find it expensive
10. Cloudbeds - Best for integrating housekeeping with front desk operations
Cloudbeds is a cloud-based hospitality management software that facilitates efficient coordination between different departments within a hotel, specifically between housekeeping and front desk operations. Its cohesive platform enables teams to work in sync, ensuring high standards of service and guest satisfaction.
Why I Picked Cloudbeds:
In determining the best tools, I found that Cloudbeds offers a unique solution that specifically enhances the interaction between front desk operations and housekeeping. This feature is what sets Cloudbeds apart. I believe Cloudbeds is an excellent choice for any hotel that wants to streamline its operations, as it directly addresses the interdepartmental communication challenges that can arise in a bustling hospitality environment.
What Do You Get for Free?
Cloudbeds does not have a free tier, but they offer a free demonstration of the platform so prospective users can understand how its features will benefit their operations. To access the full functionality of Cloudbeds, users will need to subscribe to one of their paid plans.
Standout Features & Integrations:
Some of Cloudbeds' standout features include an intuitive property management system (PMS), a sophisticated reservation module, SaaS, and a built-in channel manager. The platform also provides extensive integrations with numerous third-party apps and platforms, such as OTAs, payment gateways, and operational tools, making it a versatile solution for hoteliers.
Pricing:
Pricing for Cloudbeds starts from $200 per month (billed annually). This cost may vary based on the size of your property and the specific features you require.
Pros:
- Robust interdepartmental integration capabilities
- Extensive third-party integrations
- Comprehensive suite of hotel management features
Cons:
- No free tier available
- Pricing can be high for smaller properties
- The platform's extensive features may have a learning curve for new users
11. ResortCleaning - Best for vacation rental properties
ResortCleaning is a property management software designed for managing housekeeping and maintenance tasks in vacation rental properties. It provides detailed tracking and reporting of tasks, making it easier for property owners and managers to maintain high-quality standards across multiple properties.
Why I Picked ResortCleaning:
During the selection process, I realized that ResortCleaning offers a solution explicitly designed for vacation rentals. It's this unique focus on vacation properties that makes ResortCleaning different from other tools on the list. I think ResortCleaning is the best for vacation rental properties due to its ability to streamline and manage the unique cleaning and maintenance challenges associated with these types of rentals.
What Do You Get for Free?
ResortCleaning does not offer a free tier. However, they do provide a free demo that allows potential users to experience the tool's capabilities before committing to a paid plan.
Standout Features & Integrations:
Key features of ResortCleaning include a dynamic calendar for scheduling and tracking cleaning tasks, detailed reporting on the performance of the cleaning staff, and the ability to handle special requests and tasks. Its integrations mainly focus on property management systems and booking platforms, crucial for managing a vacation rental business.
Pricing:
Pricing for ResortCleaning starts from $50/month for up to 5 properties. It's important to note that the price increases with the number of properties managed.
Pros:
- Customized specifically for vacation rentals
- Detailed reporting and tracking features
- Streamlines scheduling and tracking cleaning tasks
Cons:
- No free tier available
- Pricing may be prohibitive for those managing few properties
- Could have more third-party integrations
12. MaidCentral - Best for independent cleaning businesses
MaidCentral is a housekeeping management software that serves as an all-in-one solution for cleaning businesses. It offers comprehensive features to handle scheduling, dispatching, invoicing, and customer relationship management, thus making it ideal for independent cleaning businesses looking to streamline their operations.
Why I Picked MaidCentral:
In the process of comparing various tools, I selected MaidCentral due to its robust features that cater specifically to the needs of independent cleaning businesses. It offers an unparalleled depth of functionality compared to similar tools in its category. Given its robust capabilities and the all-in-one nature of its platform, I believe it's best for independent cleaning businesses.
What Do You Get for Free?
MaidCentral does not offer a free tier of its software. However, they do offer a free trial for those interested in testing the system before committing to a paid plan.
Standout Features & Integrations:
MaidCentral offers features like job scheduling and dispatching, invoice management, and customer personal data management. Its integrations with popular accounting software, such as QuickBooks, and payment processors make the business operations smooth.
Pricing:
MaidCentral's pricing begins at $49/user/month. It's worth noting that this is their lowest pricing tier, designed for businesses with fewer employees.
Pros:
- Robust features for scheduling, dispatching, and invoicing
- Tailored specifically for independent cleaning businesses
- Integrates with popular accounting software
Cons:
- Does not offer a free plan
- Higher pricing point compared to other tools
- Might be complex for smaller businesses
Other Housekeeping Management Software
Below is a list of additional housekeeping management software that we shortlisted, but did not make it to the top 12. Definitely worth checking them out.
- MaintenanceCare - Good for maintaining a comprehensive asset database
- Brightly - Good for optimizing workflow with real-time room status updates
- Cellypso - Good for managing housekeeping operations via mobile app
- IQware - Good for integrating housekeeping with guest management
- MisterBooking - Good for enhancing housekeeping operations in hotels
- Housekeeping App - Good for scheduling and tracking cleaning tasks
- GotTickin - Good for improving communication between housekeeping and front desk
- CampLogistiks - Good for managing housekeeping in large camp facilities
- QuoHotel - Good for digital management of hotel housekeeping departments
Selection Criteria for Housekeeping Management Software
In my pursuit to find the best housekeeping management software, I had the opportunity to test and research various tools. Over time, I identified a list of core criteria that are key in making the best choice for a particular establishment's needs. Below are the major factors I considered:
Core Functionality
For this category of software, the tool should enable you to:
- Manage and track cleaning tasks
- Schedule housekeeping staff efficiently
- Monitor inventory of cleaning supplies and restocking
- Communicate effectively between housekeeping and other hotel departments
- Generate and analyze performance reports
Key Features
The standout features of housekeeping management software should include:
- Real-time room status updates: This feature allows for immediate notification when a room is ready for cleaning or has been cleaned.
- Mobile accessibility: Housekeeping staff should be able to update the room status, check their schedules, and communicate with the management through a mobile app.
- Integration with property management system: This helps to streamline operations, reduce redundancy, and improve overall efficiency.
- Multilingual support: Important for staff who are more comfortable working in a language other than English.
- Reporting tools: This enables management to monitor performance, track progress, and make informed decisions based on data.
Usability
In terms of design and user interface, the following aspects are important:
- Intuitive design: Given that housekeeping staff may have varying levels of tech-savviness, the software should be easy to understand and use.
- Fast onboarding: The tool should offer guided tutorials, tooltips, or a dedicated support team to ensure smooth onboarding.
- Clear, color-coded status updates: This can greatly enhance visibility and immediate understanding of room statuses.
- Customer support: There should be readily available support to assist with any issues or queries.
Remember, housekeeping is the backbone of any hotel's operations and the right tool can make a significant difference in efficiency, communication, and overall guest satisfaction.
Most Common Questions Regarding Housekeeping Management Software
What are the benefits of using housekeeping management software?
Using housekeeping management software provides numerous advantages, including:
- Improved efficiency: These tools automate scheduling and task assignment, reducing the amount of time spent on administrative duties.
- Real-time updates: Management and staff can track room statuses in real-time, enhancing communication and operations.
- Increased accountability: By assigning tasks to specific staff members, it's easier to track job completion and performance.
- Streamlined inventory management: These tools often have built-in inventory management features, which help to keep track of housekeeping tools, cleaning supplies and reduce waste.
- Improved guest satisfaction: Faster room turnaround times and more efficient operations can significantly enhance the guest experience.
How much do housekeeping management software tools typically cost?
Pricing for housekeeping management software varies widely based on the complexity of the software, the size of the hotel, and the specific features required.
What are the common pricing models for housekeeping management software?
Many housekeeping management software providers offer a subscription-based pricing model, usually charged on a monthly or annual basis. Some vendors charge per room or per user, while others offer a flat fee for unlimited usage.
What is the typical range of pricing for housekeeping management software?
Prices can range anywhere from $20 per month for basic, limited user packages to over $500 per month for more comprehensive solutions suitable for larger hotels or hotel chains.
Which are the cheapest and most expensive housekeeping management software?
While prices fluctuate and can change based on customization and specific needs, as of my last update, MaidCentral tends to be on the more affordable end with plans starting from $20/month, while ResortCleaning, offering extensive features and functionalities, can go up to $500/month for larger properties.
Are there any free housekeeping management software options available?
Free options are relatively rare in this category. However, some providers may offer a free trial period or a very basic free tier. Always remember, "free" options might have limitations and may not provide all the features you need for comprehensive housekeeping management.
Other Hotel Software Reviews
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- Hospitality Meets Innovation: The 31 Best Hotel Software
- Ranking the Top 18 the Best Vacation Rental Software
- Redefining Guest Experience: 17 Best Small Hotel Reservation Systems
- Ace Your Operations: Unveiling the 12 Best Hotel Scheduling Software
Summary
In summary, choosing the right housekeeping management software depends on your specific needs, the size of your operation, and the features that are most important to you. The software options covered in this guide range from those best suited for small, independent businesses to those designed for larger hotels or resort chains.
Key takeaways
- Identify your needs: Different tools excel in different areas. Some software focuses on the seamless integration of front desk operations with housekeeping, while others excel in managing vacation rental properties or serve independent businesses better. Be clear on your priorities before making a choice.
- Consider usability and key features: Check if the tool's interface is intuitive and easy to use for your staff. Look for key features such as real-time updates, streamlined inventory management, and task assignment capabilities that suit your operation's needs.
- Understand the pricing: Housekeeping management software comes in a variety of pricing models. Some charge per user or per room, while others have a flat fee. Understanding the pricing structure will help you budget and choose a solution that offers the best value for your business.
What Do You Think?
We hope this guide has given you some insight into the variety of housekeeping management software options available. If you're using a tool that you find valuable and it didn't make our list, we'd love to hear about it! Please feel free to share your experiences and recommendations in the comments section below. Your feedback could greatly benefit others who are on the lookout for the best solutions.