Gerir um hotel significa conciliar inúmeras tarefas, desde as reservas até à satisfação dos hóspedes. Enfrenta desafios como otimizar as taxas de ocupação e gerir a carga de trabalho da equipa. O software de vendas hoteleiras pode ajudar, simplificando os processos e aumentando a eficiência.
Ao longo dos anos, testei e analisei de forma independente ferramentas de gestão hoteleira. O meu objetivo é fornecer-lhe informações imparciais sobre o melhor software de vendas hoteleiras disponível. Concentro-me no que é realmente importante para a sua equipa.
Neste artigo, encontrará uma análise bem fundamentada das principais opções de software. Destacarei funcionalidades que resolvem problemas comuns e ajudam o seu hotel a ter sucesso. Quer esteja a gerir uma unidade hoteleira boutique ou uma grande cadeia, encontrará aqui algo para si.
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Our team has been testing and reviewing software since 2012. As hospitality leaders ourselves, we know how difficult—and important—it is to choose the right software.
For this guide, we evaluated tools using hands-on testing and independent research, scoring tools using our selection criteria.
Our reviews reflect our human editorial judgment, not a sales pitch.
Tabela de comparação de software de vendas hoteleiras
Esta tabela de comparação resume os detalhes de preços das minhas principais seleções de software de vendas hoteleiras:
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for event management | Free demo available | From $249/month | Website | |
| 2 | Best for restaurant bookings | Free demo available | Pricing upon request | Website | |
| 3 | Best for venue sourcing | Free demo available | Pricing upon request | Website | |
| 4 | Best for enterprise hotels | Free demo available | Pricing upon request | Website | |
| 5 | Best for catering services | Free demo available | From $99/month | Website | |
| 6 | Best for boutique hotels | 30-day free trial | From $39/month | Website | |
| 7 | Best for integrated POS and sales | Free demo available | Pricing upon request | Website | |
| 8 | Best for hotel groups | Free discovery call available | Pricing upon request | Website | |
| 9 | Best for cloud-based reservations | Free demo available | From $80/user/month | Website | |
| 10 | Best for small hotels | Free demo available | From $30/user/month (billed annually) | Website |
Análise do melhor software de vendas hoteleiras
Apresentamos abaixo os meus resumos detalhados do melhor software de vendas hoteleiras que integrou a minha lista restrita. As minhas análises abordam as principais funcionalidades, vantagens e desvantagens, integrações e casos de utilização ideais de cada ferramenta, para o ajudar a encontrar a melhor opção para si.
Event Temple streamlines hotel event sales with pipelines and CRM tools. Event Temple is a cloud-based, all-in-one venue and hotel sales platform for managing events, groups, and catering across single or multiple properties. It offers intuitive drag-and-drop pipelines and CRM tools that streamline meetings and events from inquiry to execution.
Why I picked Event Temple: Event Temple excels in managing events, making it ideal for venues focusing on hosting. Its CRM capabilities help your team maintain strong client relationships, enhancing event success. The software's booking management ensures you can efficiently handle multiple events. Event templates and task automation reduce the workload on your staff, allowing more focus on customer service.
Standout features & integrations:
Features include an integrated calendar, real-time availability updates, and automated follow-ups. These features help your team coordinate schedules and keep track of client interactions. The software also offers customizable reports to analyze event performance and improve future planning.
Integrations include Salesforce, QuickBooks, Mailchimp, Stripe, Outlook, Google Calendar, and Zoom.
Pros and Cons
Pros:
- Automated follow-up emails
- Drag‑drop sales pipeline
- Visual lead dashboard
Cons:
- Complex integration setup
- Inflexible reporting options
- Limited calendar customization
Learn more about Event Temple:
Best for restaurant bookings- Free demo available
- Pricing upon request
Visit WebsiteCustomer Rating:4.5/5
Tripleseat manages restaurant events and catering to boost sales and revenue. Tripleseat is a cloud-based, all-in-one event and sales management platform trusted by thousands of restaurants, hotels, and unique venues worldwide. It captures and manages private events and catering orders with ease, all while boosting productivity and revenue.
Why I picked Tripleseat: Tripleseat is ideal for managing restaurant bookings, making it perfect for venues with dining services. The software offers tools for tracking reservations and coordinating event details efficiently. It also provides communication features to keep your team connected with clients. You can use the platform to generate detailed reports, helping you analyze booking trends and improve service.
Standout features & integrations:
Features include customizable event layouts, automated follow-up emails, and lead tracking. These features ensure your team can personalize events and maintain client engagement. The software's reporting tools offer insights into booking performance and revenue.
Integrations include Salesforce, QuickBooks, Mailchimp, Stripe, Outlook, Google Calendar, and Zoom.
Pros and Cons
Pros:
- Calendar color-coding view
- Automated sales tasks
- Live link updates
Cons:
- Reporting not text-searchable
- Dashboard input clutter
- Complex refund process
Learn more about Tripleseat:
iVvy Venues boosts hotel venue leads with its cloud platform and Marketplace. iVvy Venues is a cloud-based venue management platform for hotels and event spaces. Its integrated Marketplace connects with 32,000+ planners monthly, driving more venue leads across properties efficiently and consistently.
Why I picked iVvy Venues: iVvy Venues excels in venue sourcing, making it ideal for teams that manage multiple event sites. The platform offers real-time venue availability, helping your team secure spaces quickly. Its booking management tools streamline event planning and coordination. The software's reporting features provide insights into event performance, helping you make informed decisions.
Standout features & integrations:
Features include dynamic pricing tools, online booking capabilities, and event management dashboards. These features help your team offer competitive rates and manage events efficiently. The software's analytics tools provide data-driven insights to optimize operations.
Integrations include Salesforce, Oracle, Opera PMS, Micros, Amadeus, Sabre, Travelport, and Protel.
Pros and Cons
Pros:
- Built-in lead marketplace
- Real-time sync platform
- Automated proposal templates
Cons:
- Limited marketing tools
- Limited customization options
- Templates not self-editable
Learn more about iVvy Venues:
OPERA Cloud unifies enterprise hotel sales, events, and group workflows. Oracle Hospitality’s Opera Cloud Sales & Event Management, integrated within the OPERA Cloud suite, is a cloud-based, enterprise-grade sales and catering platform that unifies event, group, and room sales workflows into a single system. It streamlines complex sales processes, boosts revenue visibility, and standardizes operations across its portfolio.
Why I picked OPERA Cloud: OPERA Cloud is tailored for enterprise hotels, offering extensive features that cater to large-scale operations. Its sales management tools help your team track leads and manage client relationships. The software's event management capabilities ensure smooth planning and execution of large events. With its detailed reporting and analytics, you can make informed decisions to enhance operations.
Standout features & integrations:
Features include advanced revenue management, customizable dashboards, and multi-property management. These features help your team optimize revenue and maintain control over multiple locations. The software's analytics tools provide insights into performance and trends.
Integrations include Micros, Opera Cloud, Simphony, Fidelio, GDS, Amadeus, Sabre, and Travelport.
Pros and Cons
Pros:
- Block presentation overview
- Self‑service site inspections
- Module-based expansion flexibility
Cons:
- Limited reporting customization
- Duplicate data risk
- Complex module navigation
Learn more about OPERA Cloud:
STS Cloud streamlines hotel catering with integrated sales and reporting tools. STS Cloud is a cloud-based, all-in-one sales and catering platform for hotels and event venues. It streamlines workflows and offers strong reporting tools, real-time updates, and PMS and proposal tool integrations to deliver efficiency and transparency in hotel catering operations.
Why I picked STS Cloud: STS Cloud excels in catering services, making it perfect for properties that host events. The software offers event management tools that ensure smooth planning and execution. Its catering management features simplify the coordination of food and beverage services. You can also track client interactions to enhance customer satisfaction and loyalty.
Standout features & integrations:
Features include customizable event templates, detailed banquet orders, and automated task reminders. These features ensure you can tailor events to client needs and keep everything on schedule. The software's reporting tools provide insights into event performance and revenue.
Integrations include QuickBooks, Oracle Hospitality, Micros, Opera PMS, Agilysys, Mews, and Protel.
Pros and Cons
Pros:
- Customizable event templates
- Strong catering management tools
- Tailored for event-heavy venues
Cons:
- Limited PMS integrators
- Limited reporting customization
- No API support
Learn more about STS Cloud:
Little Hotelier streamlines boutique hotel bookings, channels, and guest management. Little Hotelier is a property management system crafted for boutique hoteliers, especially those managing around 20 rooms or fewer. It centralizes booking, channel management, direct reservations, guest communications, and revenue insights into a user-friendly interface accessible via desktop or mobile.
Why I picked Little Hotelier: Little Hotelier provides tools for managing bookings and guest information seamlessly. It also includes a channel manager to keep your availability updated across platforms. It helps boutique hotels simplify operations, grow bookings, personalize stays, and optimize pricing, while keeping the unique charm of small, independent properties.
Standout features & integrations:
Features include a booking engine, automated guest communications, and real-time inventory updates. These features help your team manage reservations and communicate with guests effectively. The software's reporting tools provide insights into occupancy and revenue.
Integrations include Booking.com, Expedia, Airbnb, TripAdvisor, Agoda, Google Hotel Ads, and Facebook.
Pros and Cons
Pros:
- Detailed reporting tools
- Real-time inventory management
- Channel sync real‑time
Cons:
- Pricing tools feel outdated
- No split reservation feature
- Limited third‑party integrations
Learn more about Little Hotelier:
Best for integrated POS and sales- Free demo available
- Pricing upon request
Visit WebsiteCustomer Rating:4.5/5
Agilysys unifies hotel operations from reservations to sales and service. Agilysys is a hospitality software platform for managing daily operations across different areas of a property. It helps hotels, resorts, and casinos combine tasks like reservations, sales, and service into a single system.
Why I picked Agilysys: Agilysys connects sales and point-of-sale, so your team can run transactions and guest services in one place. The system ties together food and beverage operations with room and event sales, helping you keep revenue in check. Tools like inventory tracking and reporting give you more control over both sides of your business. This setup makes it easier to keep sales accurate while also handling onsite transactions.
Standout features & integrations:
Features include mobile check-in and check-out, guest self-service, and housekeeping management. You can also use event planning tools and payment processing. These features work together so your team can keep the guest experience consistent from start to finish.
Integrations include Oracle Hospitality, Infor, Sabre, Amadeus, Salesforce, Shiji, NCR, Micros, Maestro, and OpenTable.
Pros and Cons
Pros:
- POS connects with guest services
- Strong event planning tools
- Scales well for large properties
Cons:
- Custom changes need support help
- Updates may disrupt workflows
- Reporting tools can feel rigid
Learn more about Agilysys:
Best for hotel groups- Free discovery call available
- Pricing upon request
Visit WebsiteCustomer Rating:4.8/5
Thynk unifies hotel group sales, events, and guest data for efficiency. Thynk is a centralized, Salesforce-based hospitality commercial platform for multi-property hotel groups. It enhances operational efficiency through features like event management and data-driven insights, and combines sales, reservations, and guest profiles across properties.
Why I picked Thynk: Thynk centralizes sales management, allowing your team to handle bookings and inquiries efficiently. Data-driven insights provide valuable analytics to improve decision-making. Its comprehensive event management capabilities make it a strong choice for properties hosting large events. It gives hotel groups visibility, smoother workflows, and better margins.
Standout features & integrations:
Features include effective room block management, a hospitality CRM, and direct booking capabilities. These features help your team manage group bookings, maintain customer relationships, and increase direct sales. The platform's scalability allows you to adapt to changing demands.
Integrations include Salesforce, Amadeus, Sabre, Oracle Hospitality, Opera PMS, Mews, and Protel.
Pros and Cons
Pros:
- Centralized sales management
- Supports various property types
- Built on Salesforce platform
Cons:
- Can be resource-intensive
- Limited report generation options
- Require Salesforce knowledge
Learn more about Thynk:
5stelle helps small hotels manage reservations and sales in the cloud. 5stelle is for independent hotels and small chains, offering an all-in-one platform that includes a PMS, booking engine, channel management, CRM, and POS. It has real-time online and offline reservation control and lets hoteliers manage room sales from anywhere.
Why I picked 5stelle: 5stelle focuses on cloud-based reservations, so you can handle bookings from anywhere. The reservation system works together with features like front desk management and guest communication to keep your team aligned. You can also track payments and manage housekeeping in the same platform. Everything is stored online, giving you flexibility when you or your staff aren’t at the desk.
Standout features & integrations:
Features include multi-property support, digital check-in, and channel manager. You can also manage point-of-sale, schedule housekeeping, and use reporting tools. All of these work together so your team can keep operations simple and connected.
Integrations include Booking.com, Expedia, Agoda, Airbnb, Google Hotel Ads, TripAdvisor, Hostelworld, and HRS.
Pros and Cons
Pros:
- Broad channel connections
- Quick digital check-in
- Easy multi-property management
Cons:
- High starting price
- Multi-currency unsupported
- No API access
Learn more about 5stelle*:
Inn-Flow helps small hotels boost revenue with simple, automated sales. Inn‑Flow’s Sales module is designed to help small hotels maximize revenue without complexity. It integrates with PMS for group and event bookings, automates workflows, and keeps everything in one intuitive system.
Why I picked Inn-Flow: Inn-Flow’s automated sales tracking and revenue optimization make it ideal for smaller teams. The software also offers streamlined accounting functions, reducing the workload on your staff. Its focus on labor management ensures you can efficiently handle staffing needs without overextending resources.
Standout features & integrations:
Features include AI-assisted bookkeeping, smart inventory tracking, and automated payroll processing. These features help your team reduce manual tasks, manage expenses, and ensure timely payroll. The software's business intelligence tools provide valuable insights into performance trends.
Integrations include QuickBooks, ADP, Paychex, Sage, M3, and Microsoft Dynamics 365.
Pros and Cons
Pros:
- Multi-hotel visibility
- Automated reimbursements
- Reconciliation alerts
Cons:
- ERP learning curve
- PMS compatibility issues
- Limited customization options
Learn more about Inn Flow:
Outro software de vendas hoteleiras
Eis algumas opções adicionais de software de vendas hoteleiras que não integraram a minha lista restrita, mas que ainda vale a pena consultar:
- 11GuestSuitesBest for guest communications
- 12Canary TechnologiesBest for digital contracts
- 13CventBest for corporate event planners
- 14CloudbedsBest for independent hotels
- 15Planning PodBest for all-in-one event planning
- 16Infor Sales & Event ManagementBest for large-scale event management
- 17Visiting MediaBest for virtual site tours
How I Evaluate Hotel Sales Software
I split my evaluation into two layers: the baseline every tool must clear—RFP handling, BEOs, PMS integration—and the differentiators that matter most for your property type and sales team.
Core Functionality (Table Stakes For This List)
When I'm selecting tools for my list, I rank each one on a scale from 0 (does not offer the functionality) to 5 (excels in this area) for each core functionality listed below. Then, I calculate the tool's total score into a percentage. Each tool needs to achieve a minimum total score of 65% to be considered for inclusion.
- Group & RFP Management: I look at how each tool captures, triages, and tracks group leads and RFPs from sources like Cvent and direct inquiries through a centralized pipeline.
- Proposal & Contract Automation: Each tool's ability to generate branded proposals with dynamic pricing, attach BEOs, and route contracts through e-signature matters here.
- Event & Meeting Space Management: I evaluate the function diary, checking whether it prevents double-booking, supports room diagramming, and ties BEOs to specific spaces.
- Hospitality CRM & Account Tracking: The CRM should handle hospitality-specific needs like traces, account production history, and segmenting corporate vs. agency contacts.
- PMS/CRS Integration: I check for two-way sync with property management and central reservation systems so group blocks and rates flow without manual re-entry.
- Sales Reporting & Forecasting: Pace reports, lost business tracking, and group revenue forecasting are the specific reporting angles I evaluate for each platform.
Once I have a list of tools that meet the criteria, I consider what sets each platform apart.
Differentiating Factors (What Sets Vendors Apart)
Here's how I compare and contrast different vendors:
Standout Features
Multi-property portfolio visibility is a major differentiator for management companies running cluster sales teams. I look for tools that let a regional director of sales share accounts and route leads across sister properties when one hotel can't accommodate a group's dates or room block. AI-driven lead scoring also separates vendors—when your team fields dozens of RFPs weekly, models that rank leads by conversion likelihood and displacement risk help you prioritize the right business. Meeting space revenue optimization rounds this out, especially for convention hotels balancing banquet pricing against peak compression.
Beyond Features
Hospitality ecosystem integrations matter here—I check whether a platform connects natively with your PMS, lead sources like Cvent and Knowland, and your RMS, since manual data transfers between these systems kill productivity. Implementation support also weighs heavily in this category. Migrating years of account history from a legacy system like Delphi requires consultants who understand hospitality data structures. Pricing model is another factor I evaluate, since per-property vs. per-user licensing can shift total cost dramatically depending on whether you're an independent hotel or a multi-property group.
Como escolher software de vendas hoteleiras
É fácil ficar atolado em longas listas de funcionalidades e estruturas de preços complexas. Para o ajudar a manter-se concentrado enquanto analisa o seu processo específico de seleção de software, apresentamos uma lista de verificação dos fatores a ter em conta:
| Fator | O que considerar |
|---|---|
| FatorEscalabilidade | O que considerarO software consegue acompanhar o crescimento do seu hotel? Considere se consegue gerir mais reservas e utilizadores à medida que o seu negócio se expande. |
| FatorIntegrações | O que considerarFunciona com os seus sistemas atuais? Verifique a compatibilidade com sistemas de gestão de propriedades e outras ferramentas essenciais que utiliza. |
| FatorPersonalização | O que considerarPode adaptá-lo aos seus fluxos de trabalho? Procure opções que permitam ajustar funcionalidades e definições de acordo com as necessidades do seu hotel. |
| FatorFacilidade de utilização | O que considerarÉ fácil de utilizar pela sua equipa? Avalie a interface e a rapidez com que os funcionários conseguem aprender a utilizá-la sem formação extensiva. |
| FatorImplementação e integração inicial | O que considerarQuanto tempo demora a começar? Considere o tempo de configuração e a disponibilidade de recursos, como materiais de formação e apoio durante a transição. |
| FatorCusto | O que considerarEnquadra-se no seu orçamento? Compare os modelos de preços e esteja atento a custos ocultos. Considere o custo total de propriedade, incluindo o apoio e as atualizações. |
| FatorMedidas de segurança | O que considerarComo protege os dados dos hóspedes? Certifique-se de que dispõe de medidas de segurança robustas, como encriptação e conformidade com os regulamentos de proteção de dados. |
| FatorDisponibilidade do apoio | O que considerarQue opções de apoio estão disponíveis? Verifique se oferecem apoio 24 horas por dia, 7 dias por semana, vários métodos de contacto e tempos de resposta rápidos para resolver problemas prontamente. |
O que é o software de vendas hoteleiras?
O software de vendas hoteleiras é uma ferramenta que ajuda os hotéis a gerir os seus processos de vendas, reservas e relações com os clientes. Estas ferramentas são geralmente utilizadas por gestores de vendas, funcionários da receção e coordenadores de eventos para melhorar a eficiência e aumentar as receitas.
As funcionalidades de gestão de reservas, acompanhamento das relações com os clientes e elaboração de relatórios ajudam a organizar os esforços de vendas, melhorar as interações com os hóspedes e analisar o desempenho. De um modo geral, estas ferramentas simplificam as operações e apoiam uma melhor tomada de decisões nas vendas hoteleiras.
Funcionalidades do software de vendas hoteleiras
Ao selecionar software de vendas para hotéis, tenha em atenção as seguintes funcionalidades essenciais:
- Gestão de reservas: Simplifica o processo de reserva, facilitando o acompanhamento e a gestão das reservas.
- Gestão do relacionamento com os clientes: Ajuda a manter registos detalhados das interações com os hóspedes para melhorar o serviço ao cliente.
- Relatórios e análises: Fornece informações sobre o desempenho das vendas e as tendências para apoiar a tomada de decisões.
- Gestão de eventos: Apoia o planeamento e a realização de eventos com ferramentas de coordenação e agendamento.
- Gestão de canais: Garante a disponibilidade em várias plataformas, maximizando a exposição e o número de reservas.
- Acesso móvel: Permite que a equipa faça a gestão das operações a partir de qualquer lugar, aumentando a flexibilidade e a eficiência.
- Comunicações automatizadas: Envia mensagens atempadas aos hóspedes, melhorando o envolvimento e a satisfação.
- Gestão de receitas: Otimiza os preços e o inventário para aumentar a rentabilidade.
- Personalização: Permite adaptar o software às necessidades e aos fluxos de trabalho específicos do hotel.
- Medidas de segurança: Protege os dados dos hóspedes através de encriptação e do cumprimento dos regulamentos de proteção de dados.
Benefícios do software de vendas para hotéis
A implementação de software de vendas para hotéis proporciona vários benefícios à sua equipa e ao seu negócio. Eis alguns dos benefícios que pode esperar:
- Maior eficiência: Automatiza as tarefas de reserva e comunicação, libertando tempo para que a equipa se concentre no serviço aos hóspedes.
- Relações mais sólidas com os clientes: Regista as interações e preferências dos hóspedes, permitindo proporcionar experiências personalizadas e um serviço de melhor qualidade.
- Aumento das receitas: Otimiza os preços e o inventário através de ferramentas de gestão de receitas para maximizar os lucros.
- Melhor tomada de decisões: Fornece análises e relatórios com informações sobre o desempenho das vendas e as tendências do mercado.
- Planeamento de eventos simplificado: Disponibiliza ferramentas para coordenar e gerir eventos de forma eficaz, garantindo operações sem problemas.
- Maior flexibilidade: O acesso móvel permite que a equipa faça a gestão das tarefas em movimento, aumentando a capacidade de adaptação e a rapidez de resposta.
- Segurança dos dados: Protege informações sensíveis através de medidas de segurança avançadas, salvaguardando a privacidade dos hóspedes.
Custos e preços do software de vendas para hotéis
A seleção de software de vendas para hotéis exige uma compreensão dos vários modelos de preços e planos disponíveis. Os custos variam consoante as funcionalidades, o tamanho da equipa, os complementos, entre outros fatores. A tabela abaixo resume os planos comuns, os respetivos preços médios e as funcionalidades habitualmente incluídas nas soluções de software de vendas para hotéis:
Tabela comparativa de planos de software de vendas para hotéis
| Tipo de plano | Preço médio | Funcionalidades comuns |
|---|---|---|
| Tipo de planoPlano gratuito | Preço médio$0 | Funcionalidades comunsGestão básica de reservas, apoio limitado ao cliente e relatórios essenciais. |
| Tipo de planoPlano pessoal | Preço médio$5-$25/utilizador/mês | Funcionalidades comunsFuncionalidades avançadas de reserva, apoio por e-mail e análises básicas. |
| Tipo de planoPlano empresarial | Preço médio$30-$60/utilizador/mês | Funcionalidades comunsFerramentas abrangentes de CRM, acesso móvel e funcionalidades de gestão de receitas. |
| Tipo de planoPlano empresarial de grande dimensão | Preço médio$70-$150/utilizador/mês | Funcionalidades comunsPainéis personalizáveis, medidas de segurança avançadas e gestão dedicada de contas. |
Perguntas frequentes sobre software de vendas hoteleiras
Eis algumas respostas a perguntas comuns sobre software de vendas hoteleiras:
Como pode o software de vendas hoteleiras melhorar o nosso processo de reservas?
O software de vendas hoteleiras automatiza a gestão de reservas, reduzindo os erros manuais e poupando tempo. A sua equipa pode gerir mais reservas de forma eficiente, garantindo que os hóspedes recebem confirmações rápidas. Isto simplifica as operações e melhora a experiência dos hóspedes.
O que devemos considerar ao integrar o software de vendas hoteleiras com os nossos sistemas existentes?
Considere a compatibilidade com o seu atual sistema de gestão de propriedades e outras ferramentas. Garanta que o software oferece uma integração simples para evitar silos de dados. Verifique também se o fornecedor oferece apoio durante o processo de integração para minimizar interrupções.
Como avaliamos o ROI do software de vendas hoteleiras?
Acompanhe métricas importantes, como o volume de reservas, o crescimento das receitas e o tempo poupado em tarefas administrativas. Compare-as com o custo do software para avaliar o seu impacto financeiro. Reveja regularmente estas métricas para garantir que o investimento continua a gerar valor.
O que são software de catering, software de gestão de eventos e BEOs nos hotéis?
O software de catering e o software de gestão de eventos no software de vendas hoteleiras simplificam as reservas, os contratos e os pedidos de refeições. Os BEOs garantem que os detalhes do catering, dos quartos dos hóspedes e dos serviços estão alinhados, criando um ecossistema eficiente para as equipas de vendas e gerando mais receitas.
Como utilizam as equipas de vendas as previsões para aumentar as receitas?
O software de vendas hoteleiras fornece às equipas de vendas ferramentas de previsão para antecipar a procura e otimizar os preços. Ao ajustarem a estratégia, os hotéis do setor da hotelaria aumentam as receitas e reforçam o envolvimento dos hóspedes, gerindo simultaneamente os quartos e os eventos de forma eficiente.
Como melhora o software de vendas hoteleiras a comunicação com os hóspedes?
O software inclui frequentemente mensagens automatizadas e funcionalidades de CRM. Isto permite à sua equipa enviar comunicações personalizadas, manter os hóspedes do hotel informados e criar relações mais sólidas. As atualizações atempadas e o serviço personalizado podem contribuir para uma maior satisfação dos hóspedes.