As 10 melhores aplicações de gestão hoteleira em 2026

Avaliações das aplicações de gestão hoteleira

1. 

   1

   Yanolja Cloud Solution

   Best for built-in dynamic pricing and compset tracking

   • Free demo available
   • From $80/month

   Visit Website

   Customer Rating:4.8/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Yanolja Cloud Solution is an all-in-one hotel management platform that brings together a PMS, channel manager, commission-free booking engine, payment processing, and built-in revenue management tools on a single unified system.

   Who Is Yanolja Cloud Solution Best For?

   Yanolja Cloud Solution is a strong fit for independent hoteliers and small-to-mid-size properties that want built-in revenue management tools without paying for a separate RMS.

   Why I Picked Yanolja Cloud Solution

   I've included Yanolja Cloud Solution in my top picks because the dynamic pricing and compset tracking tools are built directly into the platform, not bolted on as a separate subscription. I like that the compset tracker surfaces competitor OTA rates across a 30-day forward window, filterable by room type, rate plan, and cancellation policy, so revenue decisions are grounded in live market data. The dynamic pricing engine then acts on that data automatically, adjusting rates based on demand signals, lead time, and day-of-week patterns without requiring a standalone RMS.

   Yanolja Cloud Solution Key Features

   • Commission-free booking engine: A direct booking engine that charges no per-booking fees, with a two-click mobile-first flow, multi-currency support, and seven built-in conversion widgets including exit popups and booking notifications.
   • 130+ channel real-time sync: The eZee Centrix channel manager pushes rate and inventory updates to connected OTAs and GDS platforms in under 10 seconds, with Premier Booking.com and Elite Expedia partner status.
   • Contactless mobile check-in: Guests complete digital registration with ID upload, e-signature, and e-folio review via mobile device or a QR code self-service kiosk in the lobby.
   • Pulse AI concierge: A built-in multilingual AI assistant that handles bookings, guest messaging, service requests, and upsell offers across website chat, WhatsApp, and voice channels.

   Yanolja Cloud Solution Integrations

   Yanolja Cloud Solution connects with Booking.com, Expedia, Airbnb, Agoda, Google Hotel Ads, TripAdvisor, Trivago, Amadeus, Sabre, Xero, QuickBooks, Authorize.net, and PayPal. It offers 650+ marketplace integrations and an open API for custom connections.

   Pros and Cons

   Pros:

   • AI concierge automates guest communications
   • Kiosk and mobile check-in workflows supported
   • Dynamic pricing engine built into core system

   Cons:

   • Mobile app offers reduced functionality vs. desktop
   • Channel cancellations sometimes require manual reconciliation
   Learn more about Yanolja Cloud Solution:

   • Check out Yanolja Cloud Solution on their website
2. 

   2

   StayNTouch

   Best for contactless check-in via kiosk or mobile

   • Free demo available
   • Pricing upon request

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   Customer Rating:4.4/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   StayNTouch is a cloud-native, mobile-first hotel management app that covers property management, front desk operations, reservations, housekeeping, a built-in booking engine, channel management, and integrated payment processing.

   Who Is StayNTouch Best For?

   StayNTouch is a strong fit for independent hotels and boutique properties that want to reduce front desk load through self-service kiosk and mobile check-in workflows.

   Why I Picked StayNTouch

   StayNTouch earns its spot on my shortlist because of how far it pushes contactless check-in beyond basic mobile check-in links. The self-service kiosk handles ID scanning, room key pickup, and upsell offers in under 30 seconds, with no app download required from the guest. I also like that digital registration cards come pre-filled and support signature capture and marketing consent collection, cutting lobby wait times without sacrificing compliance.

   StayNTouch Key Features

   • Rate Strategy tool: Set dynamic pricing rules based on occupancy thresholds directly within the PMS, without a separate revenue management system.
   • Multi-property dashboard: Manage guest profiles, rates, and reporting across an entire portfolio from one centralized interface.
   • Stayntouch Pay: A PCI DSS Level 1-certified, Adyen-backed payment processing layer that handles in-person, online, and alternative payment methods including Apple Pay, Google Pay, and regional options.
   • Native housekeeping app: Assign tasks by floor automatically, track real-time room status, and manage out-of-order rooms from any mobile device.

   StayNTouch Integrations

   StayNTouch offers 1,400+ pre-built integrations, including Booking.com, Expedia, SiteMinder, Duetto, PriceLabs, Breezeway, HotSOS, Toast POS, Salesforce, and Microsoft Power BI. Its REST API, webhooks, developer portal, and sandbox support custom integrations.

   Pros and Cons

   Pros:

   • Occupancy-based dynamic pricing tool included
   • Native mobile app for housekeeping tasks
   • Self-service kiosk with facial recognition support

   Cons:

   • Manager approval required for error corrections
   • No published pricing or free trial
   Learn more about StayNTouch:

   • Check out StayNTouch on their website
3. 

   3

   Clock PMS+

   Best for contactless guest arrival workflows

   • Free demo available
   • Pricing upon request

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   Customer Rating:4.5/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Clock PMS+ is a cloud-based hotel management platform covering the full guest lifecycle, with a native PMS, commission-free booking engine, housekeeping module, channel management, contactless check-in and kiosk tools, and integrated payment automation under one flat subscription.

   Who Is Clock PMS+ Best For?

   Clock PMS+ is a strong fit for independent hotels and small hotel groups that want a single subscription covering every core operation—from front desk and housekeeping to payments and guest self-service—without paying extra for each module.

   Why I Picked Clock PMS+

   Clock PMS+ earns its spot on my shortlist because of how completely it handles contactless guest arrival without requiring third-party bolt-ons. I love that online check-in, ID scanning, digital registration card signing, and payment collection all happen before guests even reach the front desk. At the property, guests scan a QR Hotel Pass at the kiosk or go straight to their room using a PIN code or Apple/Google Wallet digital key, with every status update syncing natively in the PMS.

   Clock PMS+ Key Features

   • Payment Autopilot: Automatically handles deposits, pre-authorizations, OTA virtual card charging, cancellation fees, and refunds based on booking rules—without manual intervention.
   • Native housekeeping module: Generates daily task plans from arrival and departure data, assigns work by zone or shift, and syncs room status to the front desk in real time via a mobile staff app.
   • Direct Booking.com integration: A native, two-way sync with Booking.com pushes rate and availability updates instantly, and automatically reports no-shows to waive commission directly from Clock.
   • BI Analytics add-on: Exports a daily-refreshed, analysis-ready copy of all PMS data for use in Looker Studio, Power BI, or Tableau, with up to eight hours of custom report development per year included.

   Clock PMS+ Integrations

   Clock PMS+ offers 200+ documented integrations, including Booking.com, RoomCloud, SiteMinder, SynXis, Adyen, Stripe, QuickBooks, IDeaS, Revinate, and Lightspeed. Its open API and sandbox support custom integrations.

   Pros and Cons

   Pros:

   • Fully integrated payment automation and folios
   • Contactless guest arrival flows built in
   • Direct Booking.com connection without third-party layer

   Cons:

   • No native mobile app for management
   • OTA channel connections capped at ten
   Learn more about Clock PMS+:

   • Check out Clock PMS+ on their website
4. 

   4

   Oracle OPERA Cloud

   Best for global chain and multi-property ops

   • Free demo available
   • Pricing upon request

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   Customer Rating:4.2/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Oracle OPERA Cloud is a cloud-native hotel management platform covering reservations, front desk operations, housekeeping, multi-property management, channel distribution, and payment processing across a single, centralized system.

   Who Is Oracle OPERA Cloud Best For?

   Oracle OPERA Cloud is built for upper-midscale hotels, full-service chains, and multi-property groups that need centralized control across a large portfolio.

   Why I Picked Oracle OPERA Cloud

   Oracle OPERA Cloud earns its spot on my shortlist because no other hotel PMS comes close for managing large, multi-property portfolios from a single platform. I'm particularly impressed by OPERA Cloud Central, which unifies guest profiles, rates, inventory, and reporting across every property in your portfolio simultaneously. The real-time two-way ARI sync through OPERA Cloud Distribution pushes availability and rate changes across OTAs, GDS channels, and channel managers at once, which is exactly what a global chain needs to avoid overbookings across dozens of properties.

   Oracle OPERA Cloud Key Features

   • OPERA Cloud Digital Assistant: An AI-powered chatbot that lets staff complete tasks and get operational guidance through natural language, including automated room assignments.
   • Mobile staff app: A progressive web app for housekeeping attendants, porters, and maintenance staff to update room statuses and task progress from any mobile device in 12 languages.
   • Nor1 guest engagement and merchandising: An upsell engine embedded directly in the check-in workflow that surfaces AI-driven upgrade and add-on offers at the point of arrival.
   • Oracle Payments Cloud Service: A native, PCI DSS-compliant payment processing system supporting credit and debit cards, Apple Pay, Google Pay, and Samsung Pay with end-to-end encryption and automated pre-authorization rules.

   Oracle OPERA Cloud Integrations

   Oracle OPERA Cloud natively connects with MICROS Simphony, Nor1, OPERA Cloud Distribution, and Oracle Payments. OHIP provides 650+ live marketplace integrations, including SiteMinder, Duetto, IDeaS, Sabre, Amadeus, and P3Hotels, plus REST APIs for custom connections.

   Pros and Cons

   Pros:

   • Extensive analytics and operational dashboards
   • AI-driven assistant improves staff productivity
   • Centralizes multi-property and chain operations

   Cons:

   • Onboarding and data migration require significant time
   • No native booking engine included
   Learn more about Oracle OPERA Cloud:

   • Check out Oracle OPERA Cloud on their website
5. 

   5

   Agilysys

   Best for casino and resort multi-amenity ops

   • Free demo available
   • Pricing upon request

   Visit Website

   Customer Rating:4.5/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Agilysys is a hospitality management platform built for multi-amenity properties, combining PMS, booking engine, housekeeping, payment processing, loyalty, and analytics across rooms, spa, golf, dining, and gaming in one system.

   Who Is Agilysys Best For?

   Agilysys is built for enterprise resorts, casino hotels, and multi-amenity properties that need to manage rooms, dining, spa, golf, and gaming under one platform.

   Why I Picked Agilysys

   Agilysys earns its spot on my shortlist because no other platform handles the complexity of casino and resort operations quite like this. I love how Agilysys Book lets guests bundle rooms, spa, golf, and dining into one transaction, which is genuinely rare and valuable for multi-amenity properties. The guestsense.ai upsell engine pushes personalized upgrade prompts across the front desk, kiosk, and mobile check-in, turning every guest touchpoint into a revenue moment.

   Agilysys Key Features

   • Agilysys Loyalty & Promotions: Supports tier-based, points-based, or hybrid loyalty programs with real-time earn and redeem across PMS and POS transactions.
   • Express Kiosk: A lobby self-service kiosk that handles check-in, payment, and digital key delivery without staff involvement.
   • Agilysys Analyze: Role-specific dashboards tracking occupancy, ADR, RevPAR, and RevPAG across rooms, F&B, spa, golf, and events in real time.
   • Agilysys Central Reservations: Centralizes rate and inventory management across all booking channels for multi-property portfolios, with overbooking controls and single sign-on for agents.

   Agilysys Integrations

   Agilysys has 23 verified integration partners, including SiteMinder, IDeaS, Dormakaba, and ASSA ABLOY, plus native connections across its PMS, POS, booking, payment, spa, golf, and analytics products. An Azure-based developer API supports custom integrations.

   Pros and Cons

   Pros:

   • Mobile check-in and self-service kiosk included
   • Best-in-class analytics and custom guest profiles
   • Handles casino, spa, golf, and dining in one system

   Cons:

   • Customer support can be inconsistent
   • Not suited for small or boutique hotels
   Learn more about Agilysys:

   • Check out Agilysys on their website
   • Read my in-depth review of Agilysys
6. 

   6

   Cloudbeds

   Best for AI-driven revenue and rate management

   • Free demo available
   • Pricing upon request

   Visit Website

   Customer Rating:4.3/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Cloudbeds is an all-in-one hotel management platform that unifies a PMS, channel manager, booking engine, housekeeping tools, guest messaging, and payment processing into a single cloud-based system.

   Who Is Cloudbeds Best For?

   Cloudbeds is a strong fit for independent hoteliers and boutique property managers who want PMS, channel management, and AI-driven revenue tools in one platform.

   Why I Picked Cloudbeds

   I picked Cloudbeds as one of the best because its Signals AI model does something most hotel management platforms still can't: it pulls live PMS, distribution, and market data into a single engine to generate 90-day demand forecasts and automated rate recommendations with plain-language explanations for why each change is suggested. I love that revenue managers can see competitor rate tracking and dynamic pricing updates without toggling between separate tools. That alone saves my team hours each week that would otherwise go toward manual rate shopping and spreadsheet reconciliation.

   Cloudbeds Key Features

   • Drag-and-drop reservation calendar: Manage room assignments and reservation edits visually across a calendar view that supports 4,000+ rooms and 30 concurrent users.
   • Unified guest messaging inbox: Consolidates SMS, email, WhatsApp, and OTA message threads from Booking.com, Expedia, Airbnb, and more into a single interface with auto-translation.
   • Contactless digital check-in: Guests complete registration cards, ID scanning, and digital signatures online via a web-based Guest Portal—no app download required.
   • 450+ OTA channel sync: Rates and availability update in real time across 450+ distribution partners from one central inventory pool, with no added commission from Cloudbeds.

   Cloudbeds Integrations

   Cloudbeds offers 450+ Marketplace integrations, including Booking.com, Expedia, Airbnb, Vrbo, Agoda, QuickBooks, Xero, ASSA ABLOY, and Salto. Its REST API and webhooks support custom integrations.

   Pros and Cons

   Pros:

   • Real-time OTA sync prevents overbookings
   • Unified platform for PMS, revenue, messaging
   • AI-driven rate recommendations with plain-language explanations

   Cons:

   • Reporting customization and accuracy are limited
   • Customer support is inconsistent and slow
   Learn more about Cloudbeds:

   • Check out Cloudbeds on their website
   • Read my in-depth review of Cloudbeds
   • Explore best alternatives to Cloudbeds
7. 

   7

   RoomRaccoon

   Best for built-in AI rate pricing

   • 14-day free trial + demo available
   • From $236/month

   Visit Website

   Customer Rating:4.1/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   RoomRaccoon is an all-in-one hotel management platform for independent properties that brings together a PMS, channel manager, booking engine, payment processing, housekeeping tools, and AI-driven revenue management in a single system.

   Who Is RoomRaccoon Best For?

   RoomRaccoon is a strong fit for independent hotels, B&Bs, and small-to-mid-sized properties that want a single platform to manage reservations, distribution, payments, and pricing without stitching together separate tools.

   Why I Picked RoomRaccoon

   RoomRaccoon earns its spot on my shortlist because of RaccoonRev Plus, its built-in AI pricing engine that adjusts rates based on competitor data, booking pace, local events, and weather forecasts up to 365 days out. I like that it runs in Autopilot Mode for fully automated rate-setting or Manual Mode when I want to review suggestions before they go live. That's a level of native revenue intelligence most independent hotels would otherwise need a separate RMS subscription to access.

   RoomRaccoon Key Features

   • Drag-and-drop tapechart: A visual reservations calendar where you can manage room assignments, mid-stay moves, and occupancy at a glance.
   • RaccoonHousekeeping mobile app: Staff view task assignments, update room statuses, and log minibar or maintenance issues directly from their smartphones.
   • Commission-free booking engine: A direct booking engine embedded on your hotel website that processes reservations without OTA commission fees.
   • 200+ channel connections with 5-second sync: Two-way rate, availability, and inventory updates push across all connected OTAs and distribution channels in approximately five seconds.

   RoomRaccoon Integrations

   RoomRaccoon’s integrations hub lists 300+ integrations, including Booking.com, Expedia, Airbnb, Vrbo, Google Hotel Ads, Lightspeed, QuickBooks, Stripe, PriceLabs, and Akia. Its open API supports custom integrations.

   Pros and Cons

   Pros:

   • Native contactless check-in with ID scanning
   • 5-second sync across 200+ booking channels
   • Built-in AI dynamically sets future room rates

   Cons:

   • Guest messaging requires third-party integrations
   • Reporting customization limited versus enterprise systems
   Learn more about RoomRaccoon:

   • Check out RoomRaccoon on their website
8. 

   8

   Maestro PMS

   Best for independent multi-property operators

   • Free demo available
   • Pricing upon request

   Visit Website

   Customer Rating:3.9/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Maestro PMS is an all-in-one hotel management platform built on a single unified database, covering front office operations, reservations, housekeeping, work orders, payments, analytics, and guest engagement across single and multi-property portfolios.

   Who Is Maestro PMS Best For?

   Maestro PMS is a strong fit for independent hotels, resorts, and multi-property groups that need a single platform to manage every aspect of operations—from front desk and housekeeping to spa, activities, and loyalty.

   Why I Picked Maestro PMS

   Maestro PMS earns its spot on my shortlist because of how it handles multi-property operations on a single unified database—every guest profile, reservation, and folio is shared across all locations without syncing between separate systems. I particularly like the cross-property guest history and consolidated accounts receivable, which matter most when you're managing more than one independent property. The Maestro Touch tablet interface lets front desk staff serve guests anywhere on property with live PMS access, which is a genuinely practical feature for resort-style operations.

   Maestro PMS Key Features

   • GuestXMS two-way SMS messaging: Send and receive text messages with guests before arrival, during their stay, and after check-out directly within the PMS.
   • MezzoPay embedded payments: Process contactless payments, tokenize card data, and manage pre-authorizations without a third-party payment gateway.
   • Mobile housekeeping app: Room attendants update room statuses in real time from their mobile devices, triggering automatic SMS notifications to guests when rooms are ready.
   • Analytics & BI dashboard: Track ADR, RevPAR, booking pace, cancellations, and revenue segmentation across single or multiple properties from one reporting interface.

   Maestro PMS Integrations

   Maestro PMS supports 800+ third-party integrations through its open API, including SiteMinder, Silverware POS, Fetch, Zaplox, Tripleseat, Canary Technologies, and b4checkin TransForm.

   Pros and Cons

   Pros:

   • Tablet-based front desk interface for staff
   • GuestXMS offers SMS guest messaging hub
   • Multi-property operations managed in one database

   Cons:

   • Group rate configuration is complicated for users
   • Interface is text-heavy and visually dated
   Learn more about Maestro PMS:

   • Check out Maestro PMS on their website
9. 

   9

   RMS Cloud

   Best for scaling from boutique to enterprise

   • Free demo available
   • Pricing upon request

   Visit Website

   Customer Rating:4.2/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   RMS Cloud is a cloud-native hotel management platform that combines a full PMS, built-in channel manager, direct booking engine, housekeeping, payment processing, and reporting in one system.

   Who Is RMS Cloud Best For?

   RMS Cloud is a strong fit for hotel operators who need a single platform to run everything from a small independent property to a multi-site portfolio.

   Why I Picked RMS Cloud

   RMS Cloud earns its spot on my shortlist because it's genuinely built to grow with you, running the same platform whether you're managing a 12-room boutique or a 700-property enterprise chain. I like that the built-in channel manager connects to 100+ OTAs with real-time two-way sync at no extra cost, which is rare at this price point. The MultiBAR dynamic pricing engine automatically adjusts rates based on occupancy triggers, so revenue management isn't a separate tool you have to bolt on.

   RMS Cloud Key Features

   • Guest Portal: Guests can complete pre-check-in, sign registration cards, and manage their own bookings online without front desk involvement.
   • RMS Guest Rewards: A built-in loyalty program with customizable points, redemptions, and promotions tied directly to guest profiles.
   • Communications Hub: Sends automated SMS and email correspondence triggered by arrival, in-stay, and post-departure events.
   • Business Intelligence module: Generates 150+ report types covering occupancy, ADR, RevPAR, and multi-property financial performance.

   RMS Cloud Integrations

   RMS Cloud offers marketplace integrations with Booking.com, Expedia, Airbnb, Vrbo, Agoda, IDeaS, Duetto, RateGain, Xero, and QuickBooks. Its open REST API includes 530+ endpoints for custom integrations.

   Pros and Cons

   Pros:

   • Flexible for single or multi-property groups
   • Open API with 530+ endpoints available
   • Built-in channel manager covers 100+ OTAs

   Cons:

   • Dynamic rate setup can require vendor support
   • System freezes and slow performance reported
   Learn more about RMS Cloud:

   • Check out RMS Cloud on their website
10. 

    10

    eviivo

    Best for OTA sync beyond rates and availability

    • Free demo available
    • Pricing upon request

    Visit Website

    Customer Rating:3.9/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

    

    eviivo is a cloud-based hotel management suite that combines a PMS, channel manager, direct booking engine, housekeeping tools, guest messaging, and payment processing in one platform built for independent hotels, B&Bs, and multi-property portfolios.

    Who Is eviivo Best For?

    eviivo is a strong fit for independent hoteliers, B&B owners, and multi-property portfolio managers who distribute across multiple OTAs and want to manage that presence from one place.

    Why I Picked eviivo

    eviivo earns its spot on my shortlist because its channel manager syncs far more than just rates and availability across 100+ OTAs. I'm talking photos, policies, promotions, taxes, guest messages, and reviews, all pushed out from one place without touching individual extranets. I also like the unified Guest Messaging Hub, which pulls Booking.com, Airbnb, Expedia, and WhatsApp conversations into a single inbox with AI-suggested replies.

    eviivo Key Features

    • Contactless check-in: Guests complete digital registration cards with ID/passport scanning, and the system delivers time-limited door codes via smart lock integrations automatically.
    • AI dynamic pricing: A built-in pricing engine draws on 100+ data signals, including competitor rates and local events, to adjust rates automatically with manual override available.
    • Multi-property booking calendar: A color-coded, drag-and-drop calendar consolidates reservations across all properties and room types into a single view.
    • Commission-free booking engine: A direct booking engine embeds on your website with upsell options, promo codes, multi-currency support, and no revenue share on confirmed bookings.

    eviivo Integrations

    eviivo offers 200+ marketplace integrations, including Booking.com, Airbnb, Vrbo, Expedia, Agoda, Tripadvisor, Google Hotel Ads, Amadeus, QuickBooks, and Xero. Its open APIs support custom connections, and Zapier is available.

    Pros and Cons

    Pros:

    • Built-in dynamic pricing and AI suggestions
    • Unified guest messaging across email and WhatsApp
    • Syncs photos, policies, and promos to OTAs

    Cons:

    • Some U.S. users find workflows confusing
    • Key features require multiple paid add-ons
    Learn more about eviivo:

    • Check out eviivo on their website