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DJUBO Review: Pros, Cons, Features and Pricing

DJUBO is a hotel management system designed to help hotels simplify operations, boost occupancy, and manage distribution from a single platform. If you’re juggling multiple booking channels, struggling with manual processes, or looking for ways to improve guest experience while controlling costs, DJUBO aims to bring everything together in one place. 

In this review, I’ll break down DJUBO’s features, pricing, best and worst use cases, and how it stacks up against other options for hotel managers.

DJUBO Evaluation Summary

DJUBO centralizes bookings, operations, and guest management in one system.
Rating
4.6 /5
Pricing
  • From $181/month (min. 10 rooms)
  • Free demo available

Why Trust Our Software Reviews

DJUBO Overview

DJUBO is a strong choice if you want a hotel management system that combines channel management, reservations, and revenue tools in one place. Its interface is modern, and onboarding is straightforward, which helps teams get up to speed quickly. Pricing is competitive for the features offered, and support is responsive. While integrations are solid, some niche tools aren’t covered. 

I’d suggest DJUBO for independent hotels or small groups that want to centralize operations without a steep learning curve. If you’re judging by ease of use and unified functionality, DJUBO stands out.

How We Test & Score Tools

We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.

Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.

Core Functionality (25% of final scoring)

The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.

Standout Features (25% of final scoring)

Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.

We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.

Ease of Use (10% of final scoring)

We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.

Onboarding (10% of final scoring)

We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.

Customer Support (10% of final scoring)

We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Tools and companies that provide real-time support score best, while chatbots score worst.

Customer Reviews (10% of final scoring)

Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.

Value for Money (10% of final scoring)

Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.

Core Features

Centralized Reservation System

Manage all online and offline bookings from a single dashboard. This reduces double bookings and keeps your inventory accurate in real time.

Channel Manager

Sync rates and availability instantly across OTAs and direct channels. This helps prevent overbooking and saves time on manual updates.

Dynamic Revenue Management

Automate pricing based on occupancy, competitor rates, and demand trends. The system adjusts rates to maximize revenue without manual intervention.

Mobile Management App

Access reservations, rates, and reports from your phone or tablet. This lets you handle key tasks even when you’re away from the front desk.

Online Reputation Management

Monitor guest reviews and respond directly from the platform. You can track feedback trends and improve your property’s online presence.

Automated Booking Engine

DJUBO’s booking engine enables direct website bookings with real-time availability and instant confirmation, helping reduce OTA reliance and increase margins.

Ease of Use

DJUBO is user-friendly, with a clean interface and intuitive navigation that helps new users get started quickly. Most tasks—like updating rates or checking reservations—take just a few clicks, and the mobile app makes it easy to manage operations remotely. 

Users often mention that training staff is straightforward, thanks to clear workflows and helpful support resources.

Integrations

DJUBO integrates with Google Hotel Ads, TripAdvisor, Booking.com, Expedia, Agoda, MakeMyTrip, Goibibo, PayU, Razorpay, and HDFC Bank, among others.

DJUBO also offers an open API for custom integrations and connects with third-party tools through its API.

DJUBO Specs

  • API
  • Budgeting
  • Calendar Management
  • Compliance Tracking
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Document Management
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-Currency
  • Multi-User
  • Notifications
  • Organization Management
  • Payment Processor
  • Payroll
  • Scheduling
  • Supplier Management
  • Tax Management
  • Workflow Management

DJUBO FAQs

Ashley Vaughan
By Ashley Vaughan

I've spent years inside hotel HR departments learning how to build teams that stick around and deliver five-star guest experiences. My experience spans boutique and luxury properties, including the Rosewood Hotel Georgia and Black Rock Oceanfront Resort, where I managed recruitment, onboarding, training, and recognition programs. I hold a Creative Writing credential from UBC, which helps me turn complex HR topics into actionable advice.