10 Melhores Softwares de Gestão da Força de Trabalho para Hotelaria em 2026

Avaliações do melhor software de gestão da força de trabalho para o setor da hotelaria

1. 

   1

   TimeTrex

   Best facial recognition time clock for hotels

   • 30-day free trial + free demo available
   • From $80/month

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   Customer Rating:4.5/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   TimeTrex is a workforce management platform for time and attendance tracking, employee scheduling, payroll processing, biometric facial recognition time clocks, and HR management.

   Who Is TimeTrex Best For?

   TimeTrex is a strong fit for hotels and hospitality operations that need to manage hourly, shift-based workforces across multiple departments or locations.

   Why I Picked TimeTrex

   TimeTrex earns its spot as one of the best on my shortlist because of how its facial recognition time clock works in a hotel environment. I like that it turns any existing tablet or phone into a biometric time clock, so there's no need to buy dedicated hardware for each department or entrance point. The system verifies employee identity in seconds using encrypted facial data (stored as algorithms, not photos), which effectively eliminates buddy punching across housekeeping, front desk, and F&B shifts. It also operates offline and syncs punches automatically once connectivity is restored, which matters in areas of a property with inconsistent network coverage.

   TimeTrex Key Features

   • Drag-and-drop shift scheduling: Build and publish weekly schedules for multiple hotel departments from a single calendar view.
   • GPS-based time tracking: Employees can clock in and out via mobile with location verification, useful for remote or off-site staff.
   • Automated payroll processing: Calculate wages, deductions, and taxes directly from time data without manual data entry.
   • Leave management: Track vacation, sick time, and absence requests with built-in approval workflows.

   TimeTrex Integrations

   TimeTrex offers native integrations with ADP, QuickBooks, Sage, Paychex, Surepay, Ceridian, Meditech, and more. It also provides an API for custom integrations.

   Pros and Cons

   Pros:

   • Free open-source edition available for self-hosting
   • Configurable overtime rules by department
   • Biometric facial recognition prevents buddy punching

   Cons:

   • Setup process can be time-consuming
   • Interface feels dated and cluttered
   Learn more about TimeTrex:

   • Check out TimeTrex on their website
2. 

   2

   7shifts

   Best at integrating with restaurant POS systems

   • 14-day free trial + free plan available
   • From $39.99/month

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   Customer Rating:4.7/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   7shifts is a workforce management platform for restaurants that provides employee scheduling, time tracking, shift messaging, tip management, and labour compliance features built specifically for hospitality operations.

   Who Is 7shifts Best For?

   7shifts suits restaurant groups and hospitality operators who want to unify scheduling, labour tracking, and tip management across multiple locations.

   Why I Picked 7shifts

   I picked 7shifts as one of the best because I can sync scheduling and labour data directly with dozens of leading POS systems. I like that sales and labour forecasts update in real-time, which helps my team balance schedules based on current demand.

   7shifts Key Features

   • Tip pool management: Distributes pooled tips to staff according to customizable rules.
   • Employee availability management: Let team members set preferred working hours and time-off requests from their devices.
   • Shift messenger: Enables direct team communication within the scheduling platform.
   • labour compliance reminders: Flags missed breaks and rule violations to managers in real time.

   7shifts Integrations

   Integrations include TouchBistro, Square, Lightspeed, GoTab, Clover, Toast, Revel, Qu, Cake, and Aloha.

   Pros and Cons

   Pros:

   • Task management for pre- and post-shift duties
   • Shift swapping with custom approval options
   • Automated tip pooling and tip tracking tools

   Cons:

   • No integrated HR document storage
   • Reports can require manual export for payroll
   Learn more about 7shifts:

   • Check out 7shifts on their website
3. 

   3

   Deputy

   Best for managing seasonal staff schedules

   • 14-day free trial + free demo available
   • From $5/user/month

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   Customer Rating:4.6/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Deputy is a workforce management platform for hospitality businesses, offering dynamic employee scheduling, automated time tracking, and shift communication tools tailored to hotel and restaurant operations.

   Who Is Deputy Best For?

   Hospitality managers overseeing shift-based teams and high-turnover, seasonal staff in hotels or resorts will find Deputy especially useful.

   Why I Picked Deputy

   I picked Deputy as one of the best because I can publish shift schedules for large, variable hotel teams in minutes. I use built-in templates and open shift tools to handle last-minute changes during busy seasons. The auto-assign feature really saves my team time.

   Deputy Key Features

   • Time clock app: Staff clock in and out with location verification.
   • Task management: Create and assign staff tasks for each shift.
   • Payroll export: Export work hours directly to payroll providers.
   • Availability management: Staff submit preferred shift times and unavailability.

   Deputy Integrations

   Integrations include Square, ADP, Gusto, BambooHR, QuickBooks, Clover, Dropbox, Epos Now, HiBob, and JobAdder.

   Pros and Cons

   Pros:

   • Mobile app for staff shift updates
   • Labour forecasting adapts to guest occupancy rates
   • Quick scheduling for large seasonal hotel teams

   Cons:

   • Does not track employee certification status
   • Payroll export requires a separate subscription
   Learn more about Deputy:

   • Check out Deputy on their website
4. 

   4

   hotelkit

   Best for hotel communication and task management

   • Free demo available
   • Pricing upon request

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   Customer Rating:4.8/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   hotelkit is a hotel operations platform for hospitality teams that brings together communications, team collaboration, digital checklists, handover logs, and task management.

   Who is hotelkit Best For?

   hotelkit suits hotel groups and independent properties that want a central platform for communications, shift handover, and multi-department task management.

   Why I Picked hotelkit

   I picked hotelkit as one of the best because I rely on its in-app messaging, digital handovers, and automated task delegation for our multi-shift teams. My staff uses the newsfeed and announcement features to make sure nothing falls through the cracks during busy operations.

   hotelkit Key Features

   • Room status management: Track and update real-time room readiness for housekeeping and the front desk.
   • Digital SOP library: Store and share property standards and instructions within a searchable knowledge base.
   • Maintenance ticket creation: Log and assign repair tasks directly from any device.
   • Checklist automation: Build recurring checklists for safety, cleaning, or process compliance.

   hotelkit Integrations

   Integrations include Protel IO, Stayntouch, Guestline, Personio, Hoteza, Contastic, Front Office Cloud, Vocust, Stay, and TrustYou.

   Pros and Cons

   Pros:

   • Real-time team announcements and communication
   • Detailed shift handover and logbook tracking
   • Customizable digital checklists for hotel departments

   Cons:

   • Some workflows require manual duplication
   • Calendar exports lack Excel file options
   Learn more about hotelkit:

   • Check out hotelkit on their website
5. 

   5

   Xenia

   Best for digitizing hotel maintenance operations

   • 14-day free trial + free demo available
   • Pricing upon request

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   Customer Rating:4.9/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Xenia is a hospitality maintenance management platform that brings together digital work orders, asset tracking, preventive schedules, and inspection tools for hotel operations teams.

   Who Is Xenia Best For?

   Xenia suits hotel engineering and maintenance teams who want to digitize property operations and centralize service requests.

   Why I Picked Xenia

   I picked Xenia because I can digitize work order management and automate preventive maintenance for every hotel asset. My team relies on mobile checklists, QR code scanning, and detailed repair logs to keep property operations organized.

   Xenia Key Features

   • Multi-site dashboard: View maintenance activities and performance across all hotel properties in one place.
   • Photo attachments: Add images to tickets or inspections for clearer asset documentation.
   • Recurring task scheduling: Set maintenance, cleaning, or inspection tasks to repeat automatically.
   • Staff messaging: Communicate with maintenance team members inside the platform.

   Xenia Integrations

   Integrations include Workday, ADP, ServiceNow, Asana, Power BI, Tableau, Okta, OneLogin, SharePoint, and Dropbox.

   Pros and Cons

   Pros:

   • Customizable templates for maintenance and inspection
   • Mobile app supports property-wide order updates
   • Attaches operating instructions inside checklists

   Cons:

   • Setup requires manual input for baseline templates
   • Report exports are restricted to PDF formats
   Learn more about Xenia:

   • Check out Xenia on their website
6. 

   6

   Unifocus

   Best data-driven hotel labour optimization

   • Free demo available
   • Pricing upon request

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   Customer Rating:4/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Unifocus is a workforce optimization platform designed for hospitality businesses that delivers labour forecasting, multi-property scheduling, attendance tracking, and labour analytics in one system.

   Who Is Unifocus Best For?

   Unifocus suits hotel operators and large hospitality groups looking for data-driven labour planning and scheduling across multiple departments or locations.

   Why I Picked Unifocus

   Unifocus earns its spot as one of the best on my shortlist because I can build labour forecasts using historical data, event calendars, and demand drivers. I rely on its analytics dashboards to manage costs and track performance at both the property and group level.

   Unifocus Key Features

   • Automated scheduling: Generates best-fit team schedules based on preset parameters and staffing needs.
   • Mobile shift management: Let employees view, swap, and request shifts from a mobile app.
   • Real-time attendance tracking: Monitors staff check-ins and shift compliance as they happen.
   • Multi-property management: Centralizes labour oversight for multiple hotel locations in one system.

   Unifocus Integrations

   Integrations include Infor HMS, Oracle, StayNTouch, Workday, Infinium, Payday HCM, ADP, Paycor, BambooHR, and Ceridian.

   Pros and Cons

   Pros:

   • Customizable alerts for labour regulations
   • Supports multi-property scheduling from one dashboard
   • Forecasts labour needs using historical guest data

   Cons:

   • Requires manual payroll export
   • Requires manual setup of demand parameters
   Learn more about Unifocus:

   • Check out Unifocus on their website
7. 

   7

   Actabl

   Best for real-time workforce benchmarking

   • Free demo available
   • Pricing upon request

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   Actabl is a workforce management platform designed for hotels, offering labour forecasting, scheduling, budgeting tools, and analytics for managing staffing needs across hospitality operations.

   Who Is Actabl Best For?

   Actabl fits hotel operations leaders and finance managers who need real-time labour data across multiple hotel locations.

   Why I Picked Actabl

   I picked Actabl because I can compare my property’s labour standards and costs to real-time industry benchmarks, adjusting schedules and budgets as needed. My team relies on its occupancy-based forecasting and dynamic reporting to spot trends and make fast decisions.

   Actabl Key Features

   • Punch clock app: Staff can clock in and out from mobile devices or kiosks.
   • Multi-property dashboard: Manage workforce data across multiple hotel locations in one view.
   • Automated payroll export: Send time and attendance data directly to payroll systems.
   • Custom labour rule builder: Set up rules for breaks, overtime, or compliance across teams.

   Actabl Integrations

   Integrations include Acumatica, Adams Keegan, Adi Insights, ADP eTime, Aireus, Aldelo Express, Alice, Aloha, Amadeus PMS, and Aptech.

   Pros and Cons

   Pros:

   • Customizable role-based scheduling
   • Compares property labour costs to industry peers
   • Dynamic labour standards update with occupancy

   Cons:

   • Features differ between desktop and mobile
   • Analytics dashboards require manual export
   Learn more about Actabl:

   • Check out Actabl on their website
8. 

   8

   Inn-Flow

   Best portfolio-wide financial and labour visibility

   • Free demo available
   • Pricing upon request

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   Customer Rating:5/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Inn-Flow is a hotel-focused workforce management and financial operations platform that centralizes scheduling, time tracking, payroll, and accounting for hospitality management companies.

   Who Is Inn-Flow Best For?

   Inn-Flow suits hotel management companies overseeing multiple properties that want unified control of labour, payroll, and portfolio-wide budgets.

   Why I Picked Inn-Flow

   I picked Inn-Flow because I can see key labour, payroll, and accounting data across every location, letting me manage budgets and track costs in one place. My team pulls side-by-side financial and labour comparisons at the property, region, or portfolio level.

   Inn-Flow Key Features

   • Automated invoice processing: Upload, approve, and code invoices directly in the platform.
   • Custom role-based access control: Set user permissions by department, property, or role.
   • Staff scheduling module: Build, edit, and communicate work schedules for every hotel property.
   • Integrated document management: Attach receipts, contracts, and HR files to relevant transactions or employee records.

   Inn-Flow Integrations

   Integrations include Amadeus, AutoClerk, Choice ADVANTAGE, Cloudbeds, DailyPay, Freshchat, Galaxy, Gearco, HotelKey, and Infor.

   Pros and Cons

   Pros:

   • Centralizes payroll and financial reporting data
   • Automated labour standards based on occupancy rates
   • Portfolio-wide budget and payroll tracking

   Cons:

   • Mobile functionality lacks administrative control
   • Lacks an integrated general ledger
   Learn more about Inn-Flow:

   • Check out Inn-Flow on their website
9. 

   9

   M3

   Best for accounting and labour management

   • Not available
   • Pricing upon request

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   M3 is a hospitality workforce and financial management solution that brings together labour tracking, payroll, scheduling, and full-service accounting tools on one centralized platform.

   Who Is M3 Best For?

   M3 is ideal for hotel finance teams and operators who need integrated labour management and accounting across multiple properties.

   Why I Picked M3

   I picked M3 because I can handle both accounting and labour management from the same dashboard. My team pulls daily labour reports, reviews payroll by property, and tracks overtime alerts while reconciling expenses in real time.

   M3 Key Features

   • Role-based dashboard customization: Give property managers access to only their relevant workforce and financial data.
   • Employee certification tracking: Monitor hotel staff training status and renewal deadlines.
   • labour standard templates: Apply preset labour cost guidelines for various hospitality roles and departments.
   • Automated compliance alerts: Receive notifications for flagged shifts or rule violations across locations.

   M3 Integrations

   Integrations include Edenred, Inova Payroll, Corpay, AvidXchange, Cloudbeds, Hilton, Hyatt, Marriott, Mews, and Oracle.

   Pros and Cons

   Pros:

   • Strong audit trails for financial and staff records
   • Custom labour standards for hotels and departments
   • Strong audit trails for financial records

   Cons:

   • Limited in-platform analytics and reporting options
   • Initial configuration takes significant time
   Learn more about M3:

   • Check out M3 on their website
10. 

    10

    Fourth (HotSchedules)

    Best for efficient hospitality hiring processes

    • Free demo available
    • Pricing upon request

    Visit Website

    

    Fourth (HotSchedules) is workforce management software for hospitality that offers scheduling, labour forecasting, applicant tracking, time and attendance, payroll integration, and compliance features built for hotels, restaurants, and event spaces.

    Who Is Fourth (HotSchedules) Best For?

    Hospitality businesses and hotel groups need to centralize staffing, applicant tracking, and compliance across multiple locations.

    Why I Picked Fourth (HotSchedules)

    I picked Fourth (HotSchedules) as one of the best because I can recruit, onboard, and schedule directly inside the same system. Automated applicant tracking and digital onboarding workflows help my team make hospitality hiring processes faster.

    Fourth (HotSchedules) Key Features

    • labour forecasting: Uses historical and real-time data to predict staffing needs for each location.
    • Mobile scheduling app: Let staff view shifts, swap schedules, and receive updates from their phones.
    • Compliance management: Tracks labour law requirements and automates recordkeeping for audits.
    • Payroll integration: Syncs labour data with leading payroll providers to reduce manual entry.

    Fourth (HotSchedules) Integrations

    Integrations include Aloha, Focus, Micros 3700, POSitouch, Restaurant Manager, Squirrel, Toast, Indeed, Monster, and BlueCats.

    Pros and Cons

    Pros:

    • Detailed labour compliance monitoring features
    • Automated candidate communications for hiring workflows
    • Scheduling and time-off tracking in one place

    Cons:

    • Lacks customization on applicant tracking
    • Limited integrations with popular HRIS
    Learn more about Fourth (HotSchedules):

    • Check out Fourth (HotSchedules) on their website