10 Migliori Sistemi PBX per Hotel per Unificare le Comunicazioni nel 2026
10 Migliori PBX per Hotel
Come professionista esperto nel settore dell’ospitalità, comprendo la tua esigenza di sistemi di comunicazione efficienti, affidabili e facili da usare. Il giusto sistema PBX (Private Branch Exchange) per hotel può ottimizzare la comunicazione tra il personale e con gli ospiti, innalzando il livello del servizio e migliorando le operazioni.
I sistemi telefonici per hotel presenti nel mio elenco risolvono importanti sfide comunicative, dalla gestione di elevati volumi di chiamate all’erogazione di conversazioni chiare e affidabili che migliorano l’esperienza dell’ospite. Ti guiderò attraverso le mie migliori opzioni, che possono davvero rivoluzionare le operazioni del tuo hotel e garantire che tu offra il miglior servizio possibile ai tuoi ospiti.
Perché fidarsi delle nostre recensioni software
Testiamo e recensiamo software di gestione alberghiera dal 2023. In quanto albergatori sappiamo quanto sia cruciale e difficile fare la scelta giusta scegliendo un nuovo software. Investiamo in ricerca approfondita per aiutare il nostro pubblico a prendere decisioni di acquisto migliori. Abbiamo testato più di 2.000 strumenti per vari casi d’uso nella gestione alberghiera e scritto oltre 1.000 recensioni dettagliate. Scopri come rimaniamo trasparenti & la nostra metodologia di recensione software.
Sintesi dei Migliori PBX per Hotel
Questa tabella di confronto riassume i dettagli sui prezzi delle migliori soluzioni di software per approvvigionamento alberghiero che ho selezionato, aiutandoti a trovare quella più adatta al tuo budget e alle esigenze della tua attività.
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for data-driven decision-making in hospitality communication | 14-day free trial + free demo available | From $19/user/month (billed annually) | Website | |
| 2 | Best for feature-rich cloud-based communication solutions and advanced call forwarding with a high-quality softphone application | 14-day free trial + free demo available | From $20/user/month (billed annually) | Website | |
| 3 | Best for multi-channel customer engagement in hospitality | 14-day free trial + free demo available | From $29/user/month (billed annually) | Website | |
| 4 | Best for cost-effective IP-PBX solutions in the hospitality sector, offering a reliable softphone application | Not available | From $10/user/month (billed annually) | Website | |
| 5 | Best for custom call routing | No free trial available | From $45/line (minimum 2 lines) | Website | |
| 6 | Best for enhancing direct bookings with innovative communication tools | Not available | From $50/month | Website | |
| 7 | Best for high-availability redundancy in hospitality | Not available | From $15/user/month (billed annually) | Website | |
| 8 | Best for unified communication solutions in large-scale hotels | Not available | Pricing upon request | Website | |
| 9 | Best for transforming guest experience with intuitive telephony | Not available | From $15/user/month. | Website | |
| 10 | Best for offering a tailored PBX solution for every hotel size | Not available | Pricing upon request | Website |
-
roommaster
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.3 -
Little Hotelier
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4 -
Roomstay Hotel Booking Engine
Visit Website
Recensioni dei Migliori PBX per Hotel
Di seguito trovi i miei approfondimenti sui migliori software per approvvigionamento alberghiero che ho inserito nella shortlist. Le mie recensioni offrono una panoramica dettagliata delle funzionalità chiave, dei pro e contro, integrazioni e casi d’uso ideali di ciascuno strumento per aiutarti a trovare quello più adatto a te.
Best for data-driven decision-making in hospitality communication
CloudTalk is a cloud-based phone system designed to enhance communication in various business sectors, including hospitality. The tool offers an extensive range of features that empower hotels to improve their customer service and make data-driven decisions. Its emphasis on analytics and data utilization make it best suited for data-driven decision-making in hospitality communication.
Why I Picked CloudTalk: I picked CloudTalk for this list because of its impressive data analysis features. Its ability to record, store, and analyze call data distinguishes it from other similar tools. By facilitating data-driven decision-making, and access to a mobile app that allows you to manage your hotel's communications right from your smartphone, it can effectively enhance communication within the hospitality industry.
Standout Features & Integrations:
CloudTalk excels with its call recording and analytics capabilities, enabling data-driven decisions. Additionally, its Smart Dialer and Automatic Call Distribution (ACD) features enhance efficiency in handling calls. CloudTalk also offers integrations with popular CRM and helpdesk platforms, including Salesforce, Zendesk, and HubSpot, among others.
Pros and Cons
Pros:
- Smart Dialer and ACD for efficient call handling
- Integrations with popular CRM and helpdesk platforms
- Strong data analysis capabilities
Cons:
- Some advanced features are only available on higher-tier plans
- Pricing can be a bit steep for smaller hotels
- No free tier beyond the 14-day trial
Best for feature-rich cloud-based communication solutions and advanced call forwarding with a high-quality softphone application
RingCentral is a cloud-based communication and collaboration platform that enables businesses to stay connected through voice, video, team messaging, and more. With its robust set of features and advanced call forwarding options, RingCentral shines in providing a high-quality softphone application for enhanced communications in the hotel industry.
Why I Picked RingCentral: I selected RingCentral for its comprehensive suite of communication tools and its exceptional softphone application. Compared to other platforms, RingCentral provides more versatility with its advanced call-forwarding feature. It's clear that RingCentral stands out as best for establishments seeking a feature-rich cloud-based solution, voicemail transcription feature, and an advanced call-forwarding system in their softphone application.
Standout Features & Integrations:
RingCentral provides several standout features, including video conferencing, team messaging, and advanced call handling - all accessible from their superior softphone application. Furthermore, RingCentral can be integrated with various business tools such as Salesforce, Microsoft 365, and Google Workspace, enabling streamlined workflows.
Pros and Cons
Pros:
- Wide array of integrations with business tools
- Advanced call handling with high-quality softphone application
- Comprehensive suite of communication tools
Cons:
- International calling is an add-on and not included in the base pricing
- Some features are only available at higher price tiers
- No permanent free plan is available
JustCall is a cloud-based phone system designed to facilitate multi-channel customer engagement. Designed for businesses in various sectors, including hospitality, JustCall offers the tools necessary for efficient and effective communication with customers. The platform's capacity for multi-channel engagement makes it an ideal choice for the dynamic communication needs of the hospitality industry.
Why I Picked JustCall: JustCall stood out for its particular strength in managing multi-channel customer engagement. I chose this tool because it provides an array of features to facilitate various types of communication. JustCall differentiates itself with its easy-to-use interface and comprehensive feature set. Given the dynamic nature of customer engagement in the hospitality sector, I determined that JustCall is best suited for this role.
Standout Features & Integrations:
Some of JustCall's standout features include its cloud-based telephony, SMS capabilities, and the option to use local numbers from over 58 countries. These facilitate multi-channel customer engagement, a critical aspect of successful operations in the hospitality industry. JustCall also integrates with a variety of CRM and Helpdesk software, such as Salesforce, Zendesk, and Hubspot, to provide a well-rounded communication solution.
Pros and Cons
Pros:
- Local numbers availability from over 58 countries
- Integration with major CRM and Helpdesk software
- Efficient multi-channel communication
Cons:
- The interface may seem complex to first-time users
- More advanced features require a higher-priced plan
- No permanent free tier offered
Yeastar
Best for cost-effective IP-PBX solutions in the hospitality sector, offering a reliable softphone application
Yeastar is a powerful IP-PBX solution tailored to meet the specific requirements of the hospitality sector. The platform provides a reliable softphone application that allows for efficient, cost-effective telecommunication. This is especially beneficial for businesses in the hospitality sector that often deal with high volumes of calls.
Why I Picked Yeastar: In my search for the most effective telecommunication tools, Yeastar emerged as a clear choice. This selection was informed by its focus on the hospitality sector and the provision of cost-effective IP-PBX solutions. Its standout feature, a reliable softphone application, complements the need for efficient communication within this industry. Thus, I confidently chose Yeastar as the best for this niche.
Standout Features & Integrations:
Yeastar's key features include its robust softphone application and its efficient IP-PBX solutions. The softphone application facilitates smooth internal and external communications, while the IP-PBX system ensures cost-effective call handling. As for integrations, Yeastar can seamlessly connect with numerous third-party applications, including popular CRM tools and other hospitality-focused software, to enhance operational efficiency.
Pros and Cons
Pros:
- Effective integration with CRM tools and hospitality-focused software
- Reliable softphone application for efficient communication
- Specializes in IP-PBX solutions, making it ideal for the hospitality sector
Cons:
- Some users have reported a steep learning curve for new operators
- More advanced features require a higher-priced plan
- Lack of a perpetual free tier may discourage some potential users
T-Mobile for Business offers a versatile communication solution that could be a perfect match for your hotel operations. Designed to streamline communications, it caters to the hospitality industry by providing tools that enhance both internal coordination and guest interactions. Whether you're managing reservations or ensuring seamless guest services, T-Mobile for Business addresses the specific needs of hotel operations with its integrated technology solutions.
Why I Picked T-Mobile for Business
I picked T-Mobile for Business for its seamless integration with Dialpad, which offers a comprehensive communication platform tailored for the hospitality industry. The standout feature is its custom call routing, allowing your team to set up menus for reservations and prioritize VIP calls, ensuring that no guest is left waiting. Additionally, the flexible call forwarding feature ensures that calls are never missed, even during peak times, by forwarding them to multiple external numbers. These features directly address the challenges of maintaining efficient communication in a busy hotel environment.
T-Mobile for Business Key Features
In addition to the custom call routing and flexible call forwarding, I also found other features that enhance your hotel's communication capabilities:
- Built-in Call Analytics: Access real-time analytics to monitor call volume, missed calls, and response times, helping optimize service.
- Unlimited Call Recording: Record calls for training and quality assurance, with customizable greetings for callers.
- AI-Powered Call Transcription: Leverage AI for real-time call transcription and sentiment analysis, enhancing customer service interactions.
- Seamless CRM Integration: Integrate with popular CRMs like Salesforce and HubSpot to streamline guest management and communication efforts.
T-Mobile for Business Integrations
Integrations include Salesforce, HubSpot, Zendesk, Microsoft Teams, Slack, Google Workspace, Office 365, Zoom, Dropbox, and Mailchimp.
Pros and Cons
Pros:
- Flexible external call forwarding
- Custom call routing options
- Dialpad AI call transcription
Cons:
- Billing may feel unclear to some
- Poor service reliability, particularly in rural areas
HotelLink is a hospitality communication platform that employs innovative strategies to help increase direct bookings. Their tools enable improved communication with potential guests and provide integrated booking features for a streamlined customer experience. As such, it is particularly well-suited to establishments looking to boost direct booking rates.
Why I Picked HotelLink: I chose HotelLink for its innovative approach to guest communication and its effective promotion of direct bookings. Its ability to provide these services in a cohesive and integrated manner makes it a standout choice. Given its unique emphasis on enhancing direct bookings with cutting-edge communication tools, HotelLink secures its position as the best in this category.
Standout Features & Integrations:
HotelLink's standout feature is its direct booking enhancement capabilities, enabled by its integrated communication tools. Furthermore, the platform provides seamless integration with major property management systems and channel managers, facilitating an efficient and cohesive operational environment.
Pros and Cons
Pros:
- Tailored pricing structure
- Seamless integration with existing systems
- Specialized focus on enhancing direct bookings
Cons:
- May not be cost-effective for smaller establishments
- Pricing information isn't publicly available
- No free tier or trial version available
Why I Picked XorCom: I've chosen XorCom for its impeccable reliability and focus on ensuring uninterrupted service, which is paramount in the hotel industry.
This tool guarantees high-availability redundancy, making it particularly adept at maintaining seamless communication, even in the event of unexpected issues. Its unique feature set aligns it perfectly to cater to a busy hotel's high demand — from the front desk to the guest rooms — and constant uptime needs, making it one of the best hotel phone system providers.
Standout Features & Integrations:
XorCom impresses with its advanced IP-PBX features, such as an auto attendant, call recording, and caller ID functionality. Its high-availability redundancy sets it apart, which ensures that your hotel's communication remains uninterrupted.
The system also integrates effortlessly with various hotel management systems, including CRM integration, through its user-friendly apps, providing a more holistic and streamlined approach to managing your operations. Not only does it improve the efficiency of your staff, but it also enhances the overall experience of the hotel guest.
Pros and Cons
Pros:
- Effective integration with multiple hotel management systems
- Comprehensive feature set designed for hotel operations
- High-availability redundancy ensures reliable communication
Cons:
- The user interface might have a learning curve for some users
- Pricing could be considered steep for smaller establishments
- No free plan is available; only a demo
Best for unified communication solutions in large-scale hotels
Cloud5 Communications offers comprehensive communication solutions designed specifically for the hospitality industry. The tool delivers unified communication systems that are perfectly suited for large-scale hotels. By seamlessly integrating different communication methods, Cloud5 optimizes and streamlines interactions.
Why I Picked Cloud5 Communications: Cloud5 Communications caught my attention due to its specific focus on large-scale hotels. The tool offers a unique combination of unified communications, which I determined to be quite advantageous for larger establishments with complex communication needs. For this reason, I concluded that Cloud5 is best for large-scale hotels seeking an integrated solution for their various communication channels.
Standout Features & Integrations:
Key features of Cloud5 include its high-speed data solutions, advanced voice systems, and comprehensive unified communication strategies. These features make it possible to have seamless and efficient communication processes within large-scale hotel operations. For integrations, Cloud5 integrates with major PMS systems, as well as other tools like call accounting systems, which are commonly used in the hospitality sector.
Pros and Cons
Pros:
- Integration with major PMS and call accounting systems
- Offers unified communication solutions
- Tailored for large-scale hotels
Cons:
- Some users have mentioned a need for more detailed user training
- Pricing structure may not be suitable for all businesses
- No free tier or trial version offered
ThinkSimplicity provides an integrated voice solution designed to elevate hotel operations. By centralizing communications and simplifying telephony processes, it enhances the guest experience in hospitality settings. Its intuitive approach makes it ideal for transforming the guest experience with straightforward telephony.
Why I Picked ThinkSimplicity: ThinkSimplicity earned its place on this list due to its commitment to simplicity and centralization in communication. The tool stands out because it specifically caters to the hospitality industry, aligning with the requirements of hotels of varying sizes. I believe it's "best for" transforming guest experience as it offers an intuitive telephony solution that aids in providing exceptional guest service.
Standout Features & Integrations:
ThinkSimplicity excels with its key features such as automated attendant, call accounting, and voice messaging. These features provide a comprehensive voice solution for hotels. It also offers integrations with major property management systems (PMS), contributing to a more streamlined hospitality management process.
Pros and Cons
Pros:
- Customizable to specific hotel needs
- Integration with major PMS
- Comprehensive voice solution for hotels
Cons:
- Customization may require additional setup time
- Pricing is not transparent
- No free plan or trial
Dialexia provides a robust PBX solution that can be customized to accommodate any size hotel. It's an IP-based system designed to manage phone services in a more efficient, streamlined manner, which can be beneficial to hospitality businesses of all sizes.
Why I Picked Dialexia: In selecting Dialexia, it was the customizability and scalability that primarily attracted my attention. It stands out for its ability to provide tailored solutions depending on the size of the hotel, making it a versatile option for both small and large-scale operations. Considering its adaptability to varying business sizes, I believe Dialexia is best suited for offering a tailored PBX solution for every hotel size.
Standout Features & Integrations:
Dialexia's customizable PBX solutions are its most significant feature. They allow for scalability as your hotel grows. Additionally, the platform integrates with a wide array of third-party software solutions, enabling a more comprehensive service. This includes CRM tools and billing software, further enhancing its utility for hotel management.
Pros and Cons
Pros:
- Tailored pricing based on specific needs
- Broad range of integrations with other software tools
- Customizable solutions that scale with your business
Cons:
- Could be more complex to set up due to its custom nature
- Pricing is not transparent; direct contact is necessary for a quote
- No free trial or tier is available
Altri PBX per Hotel
Di seguito trovi un elenco aggiuntivo di PBX per hotel che avevo selezionato, ma che non sono arrivati nella top 10. Vale comunque la pena prenderli in considerazione.
- Squaretalk
For intelligent call routing and insights
- 3CX
For seamless integration with property management systems and enabling efficient conference calling and video conferencing
- Aircall
For simplified call center operations in hotel management
- Ooma
For robust and reliable hotel phone system with excellent conference calling features
- GoCo
Good for comprehensive HR solutions in hospitality
- Vonage
Good for powerful and reliable communication solutions
- Acefone
Good for streamlined communication with hosted PBX solutions
- Akia
Good for leveraging AI for personalized guest communication
- Zadarma
Good for cost-effective cloud-based PBX solutions for hotels
- Guest Suites Hotel Management Software
Good for PBX and voicemail integration in hotels
How I Evaluate Hotel PBX Solutions
My evaluation splits into two layers: baseline criteria like PMS sync and wake-up call automation, and differentiators that distinguish vendors by property scale and deployment needs.
Core Functionality (Table Stakes For This List)
When I'm selecting tools for my list, I rank each one on a scale from 0 (does not offer the functionality) to 5 (excels in this area) for each core functionality listed below. Then, I calculate the tool's total score into a percentage. Each tool needs to achieve a minimum total score of 55% to be considered for inclusion.
- PMS Integration: I check for certified, bi-directional connectors with major platforms like Opera, Mews, and Cloudbeds so guest check-in/out events sync room phone status automatically.
- Hospitality Call Features: Automated wake-up calls, do-not-disturb toggles, maid status codes, and room-to-room dialing are what I evaluate here—the features front desk teams rely on daily.
- Guest Room Call Billing: Each vendor should post call charges to guest folios with configurable rate plans, so properties can mark up long-distance calls without manual accounting.
- Multi-Property Management: For hotel groups, I look at whether a single admin console can manage phone systems across locations with site-level configs and consolidated reporting.
- E911 Compliance: Room-level dispatchable location and on-site alerting matter here, especially as Kari's Law and RAY BAUM's Act requirements apply to hotel properties.
- Analog and SIP Endpoint Support: Most hotels still have analog handsets in guest rooms. I evaluate ATA gateway compatibility alongside SIP device support from brands like VTech and Fanvil.
Once I have a list of tools that meet this criteria, I consider what sets each platform apart.
Differentiating Factors (What Sets Vendors Apart)
Here's how I compare and contrast different vendors:
Standout Features
Mobile softphone apps give housekeeping and maintenance teams extension access across the property without being tied to a desk phone—I look at whether these apps support task alerts and presence status. An AI-powered auto-attendant is another differentiator, especially for properties handling high volumes of guest calls about directions, amenities, or room service. I also evaluate in-room analytics dashboards that track wake-up call success rates and department call volumes, which help front office managers spot service gaps in real time.
Beyond Features
Deployment model matters—I evaluate whether a vendor offers cloud, on-premise, or hybrid options, since properties with unreliable internet need local failover to keep guest phones running during outages. Total cost of ownership is another factor I weigh closely, particularly per-room vs. per-extension licensing and whether a vendor supports hardware reuse so you're not replacing every analog handset. I also look at implementation support, checking for hospitality-specialized onboarding teams who understand how to execute a cutover without disrupting occupied rooms.
Come scegliere un PBX per hotel
È facile perdersi tra liste infinite di funzionalità e strutture di prezzi complesse. Per aiutarti a restare concentrato durante la selezione del software più adatto alle tue esigenze, ecco una checklist di fattori da considerare:
| Fattore | Cosa considerare |
|---|---|
| Scalabilità | Il sistema può crescere insieme al tuo hotel? Valuta la futura espansione e se il PBX può gestire più linee o sedi man mano che la tua attività si sviluppa. |
| Integrazioni | È compatibile con i sistemi già in uso? Verifica la compatibilità con i sistemi di gestione alberghiera e altri software essenziali. |
| Personalizzazione | Può essere adattato alle tue necessità? Controlla se puoi modificare i flussi di chiamata e altre impostazioni per allinearsi alle operazioni specifiche del tuo hotel. |
| Facilità d’uso | È facile da usare per il tuo staff? Assicurati che l’interfaccia sia intuitiva e che il personale possa imparare ad utilizzarla rapidamente senza una formazione estesa. |
| Implementazione e onboarding | Quanto tempo richiede l’installazione? Valuta tempi e risorse necessari per una transizione fluida, inclusi formazione e supporto disponibili. |
| Costo | Rientra nel tuo budget? Confronta i piani tariffari, cerca eventuali costi nascosti e verifica che la spesa sia in linea con i vincoli finanziari. |
| Sicurezza | Le chiamate e i dati sono protetti? Controlla gli standard di crittografia e come vengono gestite le informazioni sensibili di clienti e hotel. |
| Disponibilità del supporto | Quando puoi ricevere assistenza? Verifica che il fornitore offra opzioni di supporto affidabili, anche fuori dagli orari standard, se dovessi aver bisogno di aiuto. |
Cos’è un PBX per hotel?
Il PBX per hotel è un sistema di centralino privato progettato per gli hotel per gestire le comunicazioni interne ed esterne. I direttori d'albergo, il personale della reception e i professionisti IT generalmente utilizzano questi strumenti per migliorare l'efficienza delle comunicazioni e il servizio agli ospiti.
La gestione delle chiamate, le prenotazioni, i servizi di segreteria telefonica e l'integrazione con i sistemi alberghieri aiutano nella gestione delle richieste degli ospiti e nel coordinamento interno. Nel complesso, questi strumenti migliorano la comunicazione e l'efficienza operativa negli ambienti alberghieri.
Funzionalità
Quando scegli un PBX per hotel, tieni d'occhio le seguenti funzionalità chiave:
- Gestione delle chiamate: Permette di gestire facilmente le chiamate interne ed esterne, garantendo comunicazioni efficienti all'interno dell'hotel.
- Servizi di segreteria telefonica: Offre a ospiti e personale opzioni affidabili per i messaggi lasciati in caso di chiamate perse, migliorando la gestione dei messaggi.
- Supporto multi-linea: Consente la gestione di più linee telefoniche, fondamentale per gestire alti volumi di chiamate negli hotel più frequentati.
- Pianificazione delle sveglie: Automatizza le chiamate di sveglia per gli ospiti, migliorando l'esperienza grazie a un servizio affidabile.
- Integrazione con i sistemi alberghieri: Si sincronizza con il gestionale e altri software dell'hotel per operazioni senza interruzioni.
- Instradamento personalizzato delle chiamate: Offre flessibilità nell'inoltrare le chiamate ai reparti o ai membri dello staff giusti in base alle esigenze.
- Supporto per app mobile: Permette al personale di gestire chiamate e messaggi in mobilità, aumentando reattività e mobilità.
- Analisi avanzata delle chiamate: Fornisce approfondimenti sui modelli e sulle performance delle chiamate, aiutando a ottimizzare le strategie di comunicazione.
- Notifiche automatiche agli ospiti: Invia aggiornamenti tempestivi e informazioni agli ospiti, migliorando la comunicazione e la qualità dei servizi offerti.
- Tutela della sicurezza: Garantisce la protezione dei dati e la privacy tramite crittografia e gestione sicura delle informazioni sensibili.
Vantaggi
L'implementazione di un PBX per hotel offre diversi vantaggi per il tuo team e la tua attività. Ecco alcuni benefici a cui puoi aspirare:
- Comunicazione migliorata: Una gestione efficiente delle chiamate e il supporto multi-linea potenziano la comunicazione interna e con gli ospiti.
- Servizio ospiti potenziato: Funzionalità come la pianificazione delle sveglie e le notifiche automatiche migliorano l'esperienza degli ospiti.
- Efficienza operativa: L'integrazione con i sistemi dell'hotel e l'instradamento personalizzato delle chiamate facilitano operazioni più fluide.
- Mobilità aumentata: Il supporto per app mobile permette allo staff di restare connesso e reattivo anche in movimento.
- Informazioni guidate dai dati: L'analisi avanzata delle chiamate offre dati preziosi per perfezionare le strategie di comunicazione.
- Operazioni a costi contenuti: Una gestione efficiente delle chiamate e delle risorse può portare a una riduzione dei costi operativi.
- Sicurezza dei dati: Le misure di tutela assicurano la protezione delle informazioni sensibili, costruendo fiducia in ospiti e personale.
Costi & Prezzi
La scelta di un PBX per hotel richiede la comprensione dei diversi modelli e piani tariffari disponibili. I costi variano in base alle funzionalità, alle dimensioni del team, agli optional e altro ancora. La tabella seguente riassume i piani più comuni, i prezzi medi e le caratteristiche tipiche incluse nelle soluzioni PBX per hotel:
Tabella comparativa dei piani per PBX Hotel
| Tipo di piano | Prezzo medio | Funzionalità comuni |
|---|---|---|
| Piano gratuito | $0 | Gestione di chiamate di base, servizi di segreteria telefonica limitati e supporto ristretto. |
| Piano personale | $10-$30/user/month | Gestione delle chiamate, servizi di segreteria telefonica, pianificazione delle sveglie e analisi di base. |
| Piano business | $40-$70/user/month | Supporto multi-linea, integrazione con i sistemi alberghieri, instradamento personalizzato delle chiamate e supporto per app mobile. |
| Piano enterprise | $80-$120/user/month | Analisi avanzata delle chiamate, notifiche automatiche agli ospiti, maggiori tutele di sicurezza e assistenza clienti dedicata. |
Domande Frequenti sul PBX per Hotel
Un sistema PBX per hotel può gestire chiamate internazionali?
Sì, la maggior parte dei sistemi PBX per hotel, come parte del loro pacchetto telefonico, offre funzionalità di chiamata internazionale. Tuttavia, le tariffe per queste chiamate possono variare a seconda del fornitore e del paese di destinazione.
Un sistema PBX per hotel può essere utilizzato con i telefoni delle camere?
Sì, un sistema PBX per hotel ben progettato dovrebbe essere compatibile con i telefoni delle camere. Questa compatibilità permette agli ospiti di effettuare chiamate da camera a camera, contattare la reception o comporre numeri esterni.
I sistemi PBX supportano le chiamate in conferenza?
Sì, molti sistemi PBX includono funzionalità di chiamata in conferenza, permettendo la partecipazione simultanea di più persone a una telefonata. Questo è utile per riunioni interne del team o per parlare con più ospiti contemporaneamente.
Qual è la differenza tra VoIP e PBX?
I sistemi VoIP permettono di effettuare chiamate vocali utilizzando una connessione Internet a banda larga invece di una linea telefonica tradizionale. Converte i segnali vocali in segnali digitali che viaggiano attraverso Internet. I fornitori VoIP includono aziende come Vonage, Cisco, GoToConnect, Nextiva e altri.
Il PBX, invece, è una rete telefonica privata utilizzata all’interno di un’azienda o organizzazione. Gli utenti del sistema PBX possono comunicare sia internamente (all’interno della loro azienda) che esternamente (con il mondo esterno), utilizzando diversi canali di comunicazione come Voice over IP, ISDN o analogico.
Cosa succede dopo:
Se stai cercando informazioni sui PBX per hotel, collegati gratuitamente con un consulente SoftwareSelect per raccomandazioni su misura.
Compila un modulo e fai una breve chiacchierata in cui analizzeranno nel dettaglio le tue necessità. Riceverai poi una lista ristretta di software da valutare. Ti supporteranno anche durante l'intero processo d'acquisto, incluse le trattative sul prezzo.