19 Motel Software To Help You Manage Your Motel In 2024

12 Best Motel Software

After a thorough evaluation, I've handpicked the top 12 motel software solutions. These gems address your challenges, fill gaps, and solve pain points seamlessly. Let's explore!

1. OnRes - Best for comprehensive front desk management
2. Preno - Best for easy booking management
3. otelms - Best for efficient occupancy optimization
4. Sirvoy Motel Software - Best for seamless integration capabilities
5. Little Hotelier - Best for small motel operations
6. MotelMate - Best for intuitive inventory control
7. Anand Systems Inc - Best for powerful point-of-sale features
8. ReservationKey - Best for custom reservation layouts
9. Clock PMS - Best for cloud-based performance
10. Newbook - Best for robust customer relationship management
11. Cloudbeds - Best for its unified property management system
12. innRoad - Best for comprehensive online distribution

Understanding the ins and outs of motel management, I've seen firsthand how the right software can be transformative. The difference between an overbooked night with flustered staff and a seamless operation boils down to your choice of technology. I've spent countless hours assessing software, from front-desk and back-office operations to reservation management, considering what you, as motel operators, truly need.

A great motel software, like the ones on this list, streamlines your operations, integrates various functions, and ultimately lifts the guest experience to new heights. It takes the weight off your shoulders, handles tasks with precision, and frees you to focus on what truly matters - your guests. Get ready to pick one that suits your business needs!

What Is a Motel Software?

Motel software is a specialized tool designed to streamline and manage operations within a motel establishment. It is a digital solution that motel owners, managers, and staff use to optimize various tasks such as booking management, front desk operations, inventory control, guest relations, and overall property management. T

his software caters to the unique needs of motel operations, reducing manual tasks, minimizing errors, and ensuring a seamless guest experience. With a multitude of features such as real-time availability tracking, integrated payment systems, reporting and analytics, and efficient communication channels, motel software aids in delivering superior service and operating a successful, profitable hospitality business.

Overviews of 12 Best Motel Software

1. OnRes - Best for comprehensive front desk management

OnRes is a specialized motel software solution designed to transform your front desk operations. The software provides a suite of tools, including reservation management, customer relationship management, and detailed reporting that all play a critical role in streamlining front desk operations.

Why I Picked OnRes:

When selecting the tools for this list, OnRes stood out because of its focus on front desk management. As someone who understands the complexities of running a motel, the importance of a smooth front desk operation is paramount. OnRes shines in this aspect, making it the best choice for comprehensive front desk management.

What Do You Get for Free?

OnRes does not offer a free tier, but they do provide a free demo. This allows you to test out the software and get a sense of its features and functionality before committing to a purchase.

Standout Features & Integrations:

OnRes offers robust features including online booking, customizable website templates, and detailed reporting. Notably, it also provides a CRM module, which allows for targeted guest communication. OnRes integrates seamlessly with various payment processors, OTAs, and revenue management systems, providing a comprehensive tool for managing your motel.

Pricing:

OnRes operates on a quote-based system, so pricing is upon request. This ensures you get a plan tailored to your specific needs and size of operation.

Pros:

• Provides comprehensive front desk management
• Offers a CRM for improved guest relations
• Provides various integration capabilities

Cons:

• No free tier available
• Quote-based pricing may not be transparent
• Some users report a learning curve with the interface

2. Preno - Best for easy booking management

Preno is a motel software solution that simplifies your booking management process. The platform offers a suite of features that integrate to provide a cohesive booking management experience, making it an excellent choice for motels seeking to simplify this vital operation.

Why I Picked Preno:

In choosing the software for this list, Preno caught my eye due to its user-friendly booking interface and management capabilities. Booking management can be a complex task, but Preno takes a substantial amount of that complexity away, making it my top pick for easy booking management.

What do you get for free?

Preno offers a 14-day free trial that provides full access to all of its features. This allows you to experience its booking management capabilities firsthand before deciding to commit to a paid plan.

Standout Features & Integrations:

Preno offers features such as reservation management, invoicing, and reporting, all of which contribute to its robust booking management system. Importantly, it integrates with leading property management systems and accounting software, further simplifying your operations.

Pricing:

Preno's pricing starts at $85/user/month. It's important to note that this is the starting price and the final cost may vary depending on the size and needs of your motel.

Pros:

• User-friendly booking management interface
• Integrates with leading property management systems
• Offers a 14-day free trial

Cons:

• Price point might be high for smaller establishments
• Lack of a free tier after the trial period ends
• Some users report needing time to adapt to the system

3. otelms - Best for efficient occupancy optimization

otelms is a motel software solution that significantly enhances your occupancy optimization capabilities. This platform offers tools that allow you to effortlessly manage reservations, availability, and pricing, ensuring your motel operates at optimum occupancy levels.

Why I Picked otelms:

I chose otelms for this list because of its impressive capabilities in occupancy optimization. As an expert in hotel management, I understand the crucial role efficient occupancy management plays in the profitability of a motel, and otelms addresses this need impressively, making it my top pick for efficient occupancy optimization.

What Do You Get for Free?

otelms provides a free demo upon request, giving you a hands-on experience with their occupancy optimization features. However, there's no free tier available beyond this.

Standout Features & Integrations:

otelms stands out with its automated room assignment feature, smart pricing system, and its extensive reporting capabilities. In terms of integrations, it connects with various online booking platforms and payment systems, further enhancing its occupancy optimization capabilities.

Pricing:

otelms offers custom pricing based on your motel's specific needs, so the cost is provided upon request.

Pros:

• Exceptional at occupancy optimization
• Connects with various booking platforms
• Provides an automated room assignment feature

Cons:

• No free tier available
• Custom pricing model may lack transparency
• The system may require training to fully utilize

4. Sirvoy Motel Software - Best for seamless integration capabilities

Introducing Sirvoy Motel Software, a robust system that excels in facilitating effective motel management operations. Sirvoy provides extensive integration capabilities, letting you effortlessly connect with numerous external platforms to streamline your work processes.

Why I Picked Sirvoy Motel Software:

In my selection process, Sirvoy stood out because of its robust integration capabilities. The value of a motel software that can easily blend with existing systems and online platforms cannot be overstated, and this is where Sirvoy shines. In my opinion, it's the best for seamless integration capabilities, providing a centralized system for managing your motel operations.

What Do You Get for Free?

Sirvoy offers a 14-day free trial to give potential users a glimpse of their software. After the trial, a subscription is necessary to continue using their services.

Standout Features & Integrations:

Sirvoy's standout features include its booking system, payment processing, and automated emails/SMS functionalities. It truly stands out with its integrations, supporting connectivity with platforms such as Booking.com, Expedia, and even WordPress for website management.

Pricing:

Pricing for Sirvoy Motel Software starts from $9/user/month, billed annually. Keep in mind that some of the premium integrations may come with additional charges.

Pros:

• Extensive integration capabilities
• Automated email/SMS functionality
• Responsive customer support

Cons:

• Free trial limited to 14 days
• Premium integrations may have additional charges
• Annual billing may not suit everyone's budget

5. Little Hotelier - Best for small motel operations

Little Hotelier is a potent motel management software, designed specifically to address the needs of small hotels like hostels, motels, rentals, bed and breakfast (B&Bs), and inns operation. It's a comprehensive tool that aids in streamlining reservations, enhancing guest experiences, and ultimately, boosting your business's profitability.

Why I Picked Little Hotelier:

In my quest for the best motel management software, Little Hotelier rose to the top due to its ability to cater specifically to small-scale operations. I found the tool uniquely capable of addressing the challenges that small motels face, delivering a balance of simplicity and functionality. For small motel operations, Little Hotelier hits the sweet spot, making it my top choice for this category.

What Do You Get for Free?

Little Hotelier does not offer a free version. However, it provides a free trial period that allows potential users to test out the platform before making a commitment.

Standout Features & Integrations:

Little Hotelier's standout features include a robust reservation system, front office management, and in-depth performance analytics. It integrates seamlessly with online travel agencies (OTAs), global distribution systems (GDS), and website builders to enhance the reach of your small motel.

Pricing:

Pricing for Little Hotelier starts from $89/month, billed annually. This includes all features with no setup fee, making it accessible for small motel operations.

Pros:

• Designed specifically for small motel operations
• Robust reservation system
• Seamless OTA and GDS integration

Cons:

• Does not offer a free version beyond the trial period
• Pricing may be steep for very small operations
• Requires a yearly commitment

6. MotelMate - Best for intuitive inventory control

MotelMate is a feature-rich motel management software, equipped with tools for reservation, booking, invoicing, and notably, inventory control. Its intuitive inventory control capabilities help motel owners effectively manage stock, making it a critical tool in the smooth operation of motels.

Why I Picked MotelMate:

In choosing MotelMate, its excellent inventory control feature was a primary determinant. Not all motel management software offer this feature, and MotelMate's intuitive and straightforward approach makes it stand out. The ability to effectively manage stock can drastically reduce operational hiccups, making MotelMate the best tool for intuitive inventory control.

What Do You Get for Free?

MotelMate does not offer a free plan. However, they do provide a free demo upon request to give potential users a glimpse of the software's capabilities.

Standout Features & Integrations:

MotelMate shines with its comprehensive features like its intuitive inventory management, a booking system that reduces manual entry, and detailed reporting. Integrations with popular OTAs and directly syncs with GDS networks help broaden the reach of motels, making the booking process easier for guests.

Pricing:

MotelMate's pricing starts from $75/user/month. This price covers all the essential features, but there is an additional setup fee.

Pros:

• Intuitive inventory control
• Comprehensive management features
• Integration with OTAs and GDS networks

Cons:

• No free plan, only a demo is available
• Additional setup fee required
• May require a learning curve to fully utilize all features

7. Anand Systems Inc - Best for powerful point-of-sale features

Anand Systems Inc provides motel and hotel software solutions designed to streamline operations and maximize revenue. The tool excels in providing robust point-of-sale (POS) features, making it an excellent choice for motels that want to enhance their sales processes.

Why I Picked Anand Systems Inc:

I selected Anand Systems Inc because its point-of-sale features are more comprehensive compared to other tools. The POS module stands out with its ability to handle diverse sales scenarios, making it an excellent choice for motels looking to optimize their sales processes. The POS features, combined with other management features, make this tool best for powerful point-of-sale operations.

What Do You Get for Free?

Anand Systems Inc does not offer a free plan. However, interested users can request a free demo to experience the features of the software firsthand.

Standout Features & Integrations:

The software comes with a variety of standout features, including a full-fledged POS system, booking engine, and detailed reporting. Its integrations with global distribution systems and third-party booking engines make it a comprehensive tool for managing motel and hotel operations.

Pricing:

Pricing for Anand Systems Inc starts at $200/user/month (billed annually). This includes access to all features of the software but excludes any potential setup or installation fees.

Pros:

• Powerful POS system
• Comprehensive management features
• Integration with GDS and third-party booking engines

Cons:

• No free plan, only a demo is available
• High starting price
• Potential additional setup or installation fees

8. ReservationKey - Best for custom reservation layouts

ReservationKey is a motel management software that provides a host of features to streamline the reservation process. Its unique selling point is the ability to create custom reservation layouts, thereby making it a fantastic choice for motels desiring flexibility in the design and format of their reservation interface.

Why I Picked ReservationKey:

I chose ReservationKey for its customizable reservation layout capability. This feature sets it apart from other tools on the list, as it allows for personalized interfaces that cater to the unique needs of each motel. It stood out to me because it gives businesses the flexibility to design a reservation format that best fits their needs, making it the best for custom reservation layouts.

What Do You Get for Free?

ReservationKey doesn't offer a fully free plan, but they do provide a 30-day free trial for users to test out the features and functionalities of the software.

Standout Features & Integrations:

Some of the notable features of ReservationKey include custom reservation layouts, detailed reporting, and an integrated website booking system. It can be seamlessly integrated with popular payment processors and OTA channels, ensuring smooth motel operations.

Pricing:

The pricing for ReservationKey starts at $25/user/month. This price includes all of the software's main features, but it's important to note that there may be additional costs for integrations or other advanced features.

Pros:

• Customizable reservation layout
• Integrated website booking system
• Supports popular payment processor integrations

Cons:

• No permanent free plan, only a free trial
• Additional costs may apply for advanced features
• Limited number of OTA channel integrations

9. Clock PMS - Best for cloud-based performance

Clock PMS is a hotel management system that operates entirely on the cloud, offering features like reservations management, guest engagement, and advanced reporting. Its cloud-based structure allows for enhanced accessibility and real-time updates, making it the ideal solution for motel operators seeking a robust, cloud-centric solution.

Why I Picked Clock PMS:

I picked Clock PMS due to its all-around performance in a cloud-based environment. Its cloud-first approach is a distinct aspect that separates it from many other motel management software options. This cloud-based structure allows for real-time updates and accessibility from anywhere, which I believe makes it the best choice for motel operators who want to manage operations remotely.

What Do You Get for Free?

Clock PMS does not offer a completely free plan. However, they do provide a free trial, giving potential users an opportunity to familiarize themselves with the tool's features and capabilities before deciding on a subscription.

Standout Features & Integrations:

Clock PMS boasts a number of standout features such as an integrated booking engine, advanced guest self-service portal, and intuitive reporting functions. It integrates with various popular online travel agencies and payment gateways (debit/credit card), ensuring a comprehensive management solution.

Pricing:

Pricing for Clock PMS starts from $40/user/month, which includes access to most features. Please note that the actual cost may vary depending on the number of rooms, locations, and specific feature requirements.

Pros:

• Cloud-based for easy access and real-time updates
• Advanced guest self-service portal
• Integrated booking engine

Cons:

• No completely free plan, only a free trial
• Pricing may vary based on requirements
• Some integrations may come at an additional cost

10. Newbook - Best for robust customer relationship management

Newbook is a property management solution that offers diverse functionality ranging from reservation management to a powerful customer relationship management (CRM) system. Its CRM system goes beyond basic guest information tracking, empowering businesses to forge stronger relationships with their guests, thus justifying its position as the best choice for robust customer relationship management.

Why I Picked Newbook:

I selected Newbook for its standout customer relationship management capabilities. Not all property management solutions focus enough on the CRM aspect, but Newbook does, giving it a unique place in the motel management software market. I judge this tool to be the best for businesses that wish to establish deeper connections with their customers, improve customer retention, and enhance their overall guest experience.

What Do You Get for Free?

Newbook doesn't offer a fully free plan but provides a free demo upon request. This allows potential users to explore the software's capabilities without financial commitment.

Standout Features & Integrations:

Newbook's CRM capabilities stand out, with features such as detailed guest profiling, communication history tracking, and marketing automation. It also offers integrations with many popular online travel agencies, accounting tools, and payment gateways, contributing to its comprehensive functionality.

Pricing:

Pricing for Newbook starts from $50/user/month. Note that this is the base pricing, and costs may increase depending on the specific needs of your property.

Pros:

• Robust CRM capabilities
• Integration with many popular services
• Free demo available

Cons:

• No fully free plan available
• Pricing may increase with specific requirements
• Some features may require a learning curve

11. Cloudbeds - Best for its unified property management system

Cloudbeds is a hotel management software that integrates property management, channel management, and booking engine functionalities into one unified system. This seamless integration is particularly beneficial for motel owners who seek a holistic solution for managing bookings, room inventory, rates, and guest relationships, hence the justification for Cloudbeds being the best for its unified property management system.

Why I Picked Cloudbeds:

I chose Cloudbeds for its comprehensive, integrated approach to property management. Unlike many other tools that specialize in a single aspect, Cloudbeds combines several essential functionalities into one platform, making it stand out from the rest. I judge it to be the best for motels that want to streamline their operations through a unified property management system.

What Do You Get for Free?

Cloudbeds doesn't offer a free plan, but they do provide a free demo so that potential users can try the software and get a feel for its features before committing.

Standout Features & Integrations:

Cloudbeds shines with its all-in-one platform that integrates property management, channel management, and an online booking engine. It integrates with various other tools, including online travel agencies, revenue management systems, and guest communication platforms.

Pricing:

Pricing for Cloudbeds starts at $20/user/month. Note that the exact pricing may vary based on the size and needs of your property.

Pros:

• Comprehensive, integrated property management system
• Free demo available
• Extensive integrations with other tools

Cons:

• No completely free plan
• Pricing can vary based on property size and needs
• May require a learning curve to navigate the integrated system

12. innRoad - Best for comprehensive online distribution

innRoad is a cloud-based property management system that excels in expanding the online presence of motels. It enables the robust distribution of room inventory across various online channels, including OTAs and metasearch platforms. Given the increasing role of digital platforms in hotel reservations, innRoad is the best option for motels aiming for a broad and effective online distribution.

Why I Picked innRoad:

I selected innRoad primarily due to its potent distribution capabilities. It stands apart with its ability to channel room inventory across numerous online platforms, thus amplifying a motel's visibility. In my opinion, innRoad is best for motels looking to expand their online distribution and seize the opportunity of digital booking platforms.

What Do You Get for Free?

innRoad does not offer a free plan. However, interested users can request a free demo to get a firsthand experience of its features and capabilities.

Standout Features & Integrations:

innRoad shines with its feature of extensive online distribution. It can seamlessly integrate with multiple booking channels (OTAs) and meta-search platforms, which is crucial for maximizing a motel's online visibility. Additionally, it also offers robust property management and reservation features.

Pricing:

innRoad's pricing starts from $50/user/month. This is the starting price for their paid plans, with prices increasing depending on the specific needs and size of your property.

Pros:

• Extensive online distribution capabilities
• Robust property management and reservation features
• Integration with multiple OTAs and metasearch platforms

Cons:

• No free plan available, only a free demo
• Higher starting price compared to some competitors
• The extensive feature set may be overwhelming for some users

Other Motel Software

Below is a list of additional motel software that we shortlisted, but did not make it to the top 12. Definitely worth checking them out.

1. WebRezPro - Good for cloud-based hotel management
2. HiRUM - Good for scalable motel management solutions
3. HiSITE - Good for improving direct bookings
4. Campground Master - Good for campsites and smaller lodging facilities
5. Operto - Good for keyless entry management
6. Roomsy - Good for its intuitive user interface
7. EasyBook - Good for smaller properties with comprehensive booking needs

Selection Criteria for Motel Software

As someone who has tested and evaluated numerous motel management software tools, I have found that there are certain criteria that make a significant difference when choosing the right one for your business. These criteria are not just about flashy features; they're about the functionality, usability, and certain key features that cater to the unique needs of managing a motel or similar property.

Core Functionality

• Room Booking Management: The software should allow you to easily track and manage room reservations.
• Customer Relationship Management: Effective tools to manage customer information, preferences, and history.
• Housekeeping Management: This helps in tracking the cleaning and maintenance status of rooms.
• Integrated Billing: This feature allows for easy creation and sending of invoices.

Key Features

• Channel Management: This enables you to manage multiple booking sources like your website, travel agencies, etc.
• Reporting and Analytics: Insights on business performance, occupancy rates, revenue, etc.
• Mobile Access: Being able to access the software's functionality on a mobile device can be highly useful for on-the-go management.
• Integration with Keyless Entry Systems: With the increasing popularity of self-check-in, this feature could provide an added convenience for guests.

Usability

• User-Friendly Interface: For a motel management software, an intuitive and clear interface is essential. It should be easy to navigate, with logically arranged features and functions.
• Quick Onboarding: The software should be simple to learn and start using. Time is crucial in the hospitality industry, and long learning curves can hamper business operations.
• Reliable Customer Support: Given that this is a tool that would be used daily, swift and helpful customer support is key.
• Customizable Dashboard: The ability to customize your dashboard according to your preferences can make daily operations more efficient.

By applying these criteria, I've selected the motel management software that not only perform the best but also offer the most suitable features for this specific use case.

Most Common Questions Regarding Motel Software

What are the benefits of using motel management software?

The benefits of using motel management software are numerous and can significantly improve the efficiency of your operations. Some of these benefits include:

1. Streamlined Room Booking: It simplifies the booking process, reducing chances of overbooking or double booking.
2. Enhanced Customer Relationship Management: It enables motels to manage customer data, improving customer service and personalizing the guest experience.
3. Efficient Housekeeping Management: It helps to keep track of cleaning and maintenance tasks to ensure rooms are always ready for incoming guests.
4. Integrated Billing: This provides an easy way to create and send invoices to customers, reducing paperwork and manual errors.
5. Access to Key Data and Analytics: The software provides valuable insights into business performance and occupancy rates, which can guide strategic decisions.

How much does motel management software cost?

The cost of motel management software varies greatly depending on the features offered, the size of your property, and the specific vendor.

What are the pricing models for motel management software?

Most motel management software operate on a subscription model, typically charged monthly or annually. Some vendors charge per room, while others have a flat fee structure.

What is the typical range of pricing for motel management software?

The pricing for motel management software typically ranges from around $50 per month for basic packages to over $200 per month for more advanced packages that offer comprehensive features.

What is the cheapest motel management software?

As of my last evaluation, the cheapest motel management software was EasyBook, with packages starting from around $30 per month.

What is the most expensive motel management software?

Operto tends to be on the higher end of the scale, with prices starting at $200 per month for its advanced suite of features.

Are there any free motel management software options?

While there are some motel management software options that offer free trials, most of them do not provide a fully free version. However, Roomsy does offer a 14-day free trial for users to test out their platform before making a decision.

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Summary

Choosing the right motel management software is crucial for the smooth running of your operations and for enhancing the guest experience. This guide has highlighted some top options, from those designed for small businesses, like Eviivo, to options better suited for comprehensive online distribution, such as innRoad.

Key takeaways from this guide include:

1. Identify Your Needs: Before selecting software, clearly outline what you need. Do you require robust customer relationship management? Or perhaps a unified property management system is crucial for your motel. Identifying your needs will guide your selection process.
2. Evaluate the Core Functionality and Key Features: Consider the core functionalities and features each software offers. This could range from reservation and booking management to integrated billing and analytics. Look for features that will improve efficiency and streamline your operations.
3. Consider Usability and Support: The best software is user-friendly and offers excellent customer support. It should be easy to navigate with an intuitive interface. Also, ensure the software provider offers reliable support to handle any potential issues that may arise.

Remember, the ideal motel management software should make your operations more efficient, improve the guest experience, and ultimately, enhance the profitability of your motel.

What Do You Think?

We've done our best to provide a comprehensive list of the best motel software options, but the tech world is always evolving, and new solutions are constantly being developed. If you're using a tool that you think should be on this list, please let us know! We're always eager to discover new and effective solutions and share them with our readers. Your input can help others in their search for the perfect motel management software.