RingCentral Events Review: Pros, Cons, Features and Pricing
RingCentral Events is an event management software built for hosting virtual and hybrid events, with tools for attendee registration, networking, and live session management. It's worth a close look if your team needs to run polished online events without the implementation complexity of a platform like Cvent—particularly if you're already using RingCentral for day-to-day communications.
RingCentral Events Evaluation Summary
- From $99/user/month (billed annually)
- 30-day free trial
Why Trust Our Software Reviews
We’ve been testing and reviewing hotel management software since 2023. As hotel managers ourselves, we know how critical and difficult it is to make the right decision when selecting software.
We invest in deep research to help our audience make better software purchasing decisions. We’ve tested more than 2,000 tools for different hotel management use cases and written over 1,000 comprehensive software reviews. Learn how we stay transparent & our software review methodology.
RingCentral Events Overview
RingCentral Events is a top pick if you want a user-friendly platform with strong hybrid event features and reliable support. Its interface is intuitive, onboarding is quick, and integrations cover most needs, though some advanced customization options are limited compared to others. Pricing is competitive for mid-sized hotels, and the analytics dashboard makes judging event success straightforward.
I’d suggest it’s best for teams who value easy setup and flexible attendee engagement tools—especially if you’re comparing options for frequent virtual or hybrid events.
pros
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Analytics dashboard offers detailed attendee engagement insights.
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Networking and sponsor features are highly interactive.
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Hybrid event tools support both in-person and virtual formats.
cons
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Speaker onboarding process can be confusing for new users.
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Pricing can be high for infrequent or small events.
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Occasional platform glitches during high-traffic events.
Is RingCentral Events Right For Your Needs?
Who Would be a Good Fit for RingCentral Events?
RingCentral Events is a strong choice for organizations that need to host engaging hybrid or virtual events with interactive networking and sponsor features. Teams that value real-time analytics, flexible attendee engagement, and a polished interface will find it especially useful.
It’s best for industries and roles where event experience and data-driven insights matter most, such as hospitality, education, and marketing.
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Event Agencies
Agencies can manage multiple clients’ events with customizable branding and sponsor features.
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Mid-Sized Enterprises
Companies with recurring events get value from flexible ticketing and reporting.
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Associations
Membership organizations benefit from networking tools and attendee matchmaking.
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Marketing Departments
Teams can run product launches and webinars with sponsor booths and analytics.
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Higher Education
Universities can host virtual open days and alumni events with interactive sessions.
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Hospitality Teams
RingCentral Events supports branded experiences and guest engagement for conferences or expos.
Who Would be a Bad Fit for RingCentral Events?
RingCentral Events may not be the best option for teams with simple event needs, limited budgets, or highly specialized requirements. If you’re running small, infrequent gatherings or need deep integration with niche systems, you might find the platform’s features excessive or its pricing hard to justify.
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Medical Conferences
Highly regulated industries may require specialized compliance and accreditation features not offered.
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Government Departments
Strict compliance or security needs may not align with the platform’s capabilities.
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Trade Show Organizers
Large-scale, in-person-only expos may need more complex floor planning tools.
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Micro Businesses
Very small teams may not use enough features to justify the cost.
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Local Community Groups
Simple meetings or gatherings don’t need advanced networking or analytics.
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Small Nonprofits
The pricing and feature set may be excessive for basic fundraisers.
How We Test & Score Tools
We’ve spent years building, refining, and improving our software testing and scoring system. The rubric is designed to capture the nuances of software selection and what makes a tool effective, focusing on critical aspects of the decision-making process.
Below, you can see exactly how our testing and scoring works across seven criteria. It allows us to provide an unbiased evaluation of the software based on core functionality, standout features, ease of use, onboarding, customer support, integrations, customer reviews, and value for money.
Core Functionality (25% of final scoring)
The starting point of our evaluation is always the core functionality of the tool. Does it have the basic features and functions that a user would expect to see? Are any of those core features locked to higher-tiered pricing plans? At its core, we expect a tool to stand up against the baseline capabilities of its competitors.
Standout Features (25% of final scoring)
Next, we evaluate uncommon standout features that go above and beyond the core functionality typically found in tools of its kind. A high score reflects specialized or unique features that make the product faster, more efficient, or offer additional value to the user.
We also evaluate how easy it is to integrate with other tools typically found in the tech stack to expand the functionality and utility of the software. Tools offering plentiful native integrations, 3rd party connections, and API access to build custom integrations score best.
Ease of Use (10% of final scoring)
We consider how quick and easy it is to execute the tasks defined in the core functionality using the tool. High scoring software is well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple.
Onboarding (10% of final scoring)
We know how important rapid team adoption is for a new platform, so we evaluate how easy it is to learn and use a tool with minimal training. We evaluate how quickly a team member can get set up and start using the tool with no experience. High scoring solutions indicate little or no support is required.
Customer Support (10% of final scoring)
We review how quick and easy it is to get unstuck and find help by phone, live chat, or knowledge base. Tools and companies that provide real-time support score best, while chatbots score worst.
Customer Reviews (10% of final scoring)
Beyond our own testing and evaluation, we consider the net promoter score from current and past customers. We review their likelihood, given the option, to choose the tool again for the core functionality. A high scoring software reflects a high net promoter score from current or past customers.
Value for Money (10% of final scoring)
Lastly, in consideration of all the other criteria, we review the average price of entry level plans against the core features and consider the value of the other evaluation criteria. Software that delivers more, for less, will score higher.
Core Features
Custom Branding
Add your own colors, logos, and messaging to every event. This helps you create a consistent, on-brand experience for attendees.
Engagement Tools
Use chat, Q&A, polls, and integrated apps to boost attendee participation. These features make it easy to keep guests involved and interacting throughout your event.
Virtual Event Venues
Set up virtual receptions, stages, and networking spaces for different event formats. This lets you recreate the feel of in-person events online.
Real-Time Analytics
Track attendee engagement, session popularity, and participation as your event happens. These insights help you judge event success and make improvements.
Networking Rooms
Offer dedicated spaces for attendees to connect and build relationships. This feature supports both structured and informal networking opportunities.
Automated Matchmaking
Uses attendee profiles and interests to suggest relevant connections and meetings. This saves time for guests and increases the value of networking at your events.
Standout Features
Interactive Booths
Booths in RingCentral Events provide virtual spaces where exhibitors and sponsors can showcase their offerings, engage with attendees through live chat, and share resources. This feature enhances interaction and visibility, creating a dynamic event experience.
Studio-Quality Streaming
RingCentral Events produces high-quality video streams for presentations and panels, with built-in tools for managing layouts, branding, and speaker feeds. Your team can deliver polished, professional content to any audience size.
Ease of Use
RingCentral Events is one of the more approachable event management platforms I’ve used, with a clean interface and clear navigation that makes setup fast.
Users often mention how easy it is to build branded events and manage sessions without technical help. The drag-and-drop tools, guided onboarding, and real-time support chat help teams get started quickly.
Onboarding
RingCentral Events offers a straightforward onboarding process with step-by-step guides, video tutorials, and live chat support. Most users say they can launch their first event quickly thanks to clear documentation and responsive help. The platform’s onboarding flow walks you through setup, branding, and session creation, so you’re never left guessing.
The combination of self-serve resources and real-time assistance helps new users reach value fast, even if they’re new to event management software.
Customer Support
RingCentral Events stands out for its responsive customer support, offering live chat, email, and a detailed help center. Users often highlight the quick response times and knowledgeable agents who resolve issues during live events.
The platform also provides proactive support before and during major events, which helps reduce stress for organizers.
Integrations
RingCentral Events integrates with HubSpot, Marketo, Salesforce, Slack, Mailchimp, Zapier, Google Analytics, LinkedIn, Eventbrite, and Microsoft Teams, among others.
RingCentral Events also offers a public API and supports connections with third-party integration tools for custom workflows.
Value for Money
RingCentral Events is priced higher than some alternatives, but users say the advanced engagement tools, analytics, and sponsor features justify the investment for larger or recurring events.
The flexible plans let you scale up for big conferences or stick to essentials for smaller gatherings, so you can match features to your needs.
- Free Trial: A limited-time trial that lets you explore core features and host events before committing to a paid plan.
- Events Pro: Core features for webinars and virtual events with unlimited events and basic engagement tools.
- Events Pro+: Adds advanced engagement, integrations, and hybrid/onsite event capabilities.
- Events Enterprise: Enterprise-grade plan with advanced customization, security, and dedicated support for large-scale events.
RingCentral Events Specs
- Accounts Payable
- Accounts Receivable
- API
- Audience Targeting
- Budgeting
- Calendar Management
- Contact Management
- Customer Management
- Dashboard
- Data Export
- Data Import
- Data Visualization
- Expense Tracking
- External Integrations
- Forecasting
- General Account Ledger
- Inventory Tracking
- Lead Management
- Lead Scoring
- Marketing Automation
- Multi-User
- Notifications
- Project Management
- Scheduling
- Social-Media Integration
- Supplier Management
- Third-Party Plugins/Add-Ons
- Travel Management
RingCentral Events FAQs
Can I fully customize the look and feel of my hotel’s virtual event?
How does RingCentral Events handle guest registration and ticketing?
What networking features are available for hotel event attendees?
Can I host hybrid events with both in-person and virtual guests?
How does RingCentral Events support sponsor and exhibitor engagement?
What kind of analytics and reporting does RingCentral Events provide?
Is RingCentral Events compliant with data security and privacy regulations?
What support options are available if I need help during my event?
RingCentral Events Company Overview & History
RingCentral Events, formerly known as Hopin, is a leading provider of virtual and hybrid event management software. The company was acquired by RingCentral and now operates as part of RingCentral’s suite of communication and collaboration products.
RingCentral Events is trusted by major brands like HubSpot and is known for its focus on authentic connection, live engagement, and cutting-edge video technology. The company serves a global client base and is recognized for helping organizations create branded, interactive event experiences.
RingCentral Events Major Milestones
- 2019: Hopin founded as a virtual event platform.
- 2020: Rapid growth and adoption during the global shift to virtual events.
- 2023: RingCentral acquires Hopin’s products and rebrands them as RingCentral Events.
- 2024: Major brands like HubSpot publicly endorse and use RingCentral Events for global events.