20 Best Hotel Labor Management Software Shortlist
Here's my pick of the 20 best software from the 24 tools reviewed.
Hotel labor management software streamlines scheduling, time tracking, and payroll, which frees up your team to focus on enhancing the guest experience. Managing fluctuating staffing needs can be challenging, but the right software can boost operational efficiency and reduce labor costs.
In this article, I compare and review the best tools to support your buying decision.
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Best Hotel Labor Management Software Summary
This comparison chart summarizes pricing details for my top hotel labor management software selections to help you find the best one for your budget and business needs.
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for global payroll management | Free trial + demo available | From $29/month | Website | |
| 2 | Best for maintenance labor management | 30-day free trial | From $35/user/month (billed annually) | Website | |
| 3 | Best for advanced employee scheduling | 31-day free trial | From $4.50/user/month (billed annually) | Website | |
| 4 | Best for global workforce scheduling | Free demo available | Pricing upon request | Website | |
| 5 | Best for employee scheduling | Not available | Pricing upon request | Website | |
| 6 | Best for AI-driven scheduling | Not available | Free for up to 25 users | Website | |
| 7 | Best for automated absence management | Free demo available | From $2/employee/month | Website | |
| 8 | Best for real-time labor tracking | Not available | From $15/user/month | Website | |
| 9 | Best for mobile-first labor management | Free demo available | From $10/user/month | Website | |
| 10 | Best for paperless timesheet management | Not available | From $6/user/month | Website | |
| 11 | Best for real-time demand scheduling | Not available | Pricing available upon request | Website | |
| 12 | Best for AI-driven labor forecasting | Not available | From $10/user/month | Website | |
| 13 | Best for automated time tracking | Not available | Pricing upon request | Website | |
| 14 | Best for real-time labor tracking | Not available | From $20/user/month | Website | |
| 15 | Best for predictive workforce analytics | Not available | Access's pricing information is not publicly available. To obtain a quote, businesses need to contact the company directly. | Website | |
| 16 | Best for data-driven staffing | Not available | From $10/user/month | Website | |
| 17 | Best for automated labor scheduling | Not available | From $15/user/month, (billed annually). | Website | |
| 18 | Best for remote time tracking | 14-day free trial | From $3.99/user/month + $19/month base fee | Website | |
| 19 | Best for US tax/attendance compliance | Free demo available | Pricing upon request | Website | |
| 20 | Best for accurate time tracking | 14-day free trial + free plan available | From $29/month (for up to 30 users, billed annually) + $0.5/user/month for each additional user | Website |
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roommaster
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.2 -
Little Hotelier
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.5 -
Minihotel
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Best Hotel Labor Management Software Reviews
Here’s my take on the top hotel labor tools—built for easier scheduling, better compliance, and less time wasted on admin.
Draftalizer link: https://draftalizer.com/app/drafts/97205?show_steps=true
Introduction
Deel is a comprehensive platform that helps businesses manage hiring, payroll, and compliance across the globe. It provides tools that simplify managing a diverse workforce, ensuring all processes comply with local laws.
Why I Picked
I picked Deel as a good hotel labor management software because it offers a unified solution for managing payroll and compliance for international teams. This is crucial for hotels that employ staff from different countries, as it reduces the complexity of adhering to various legal requirements. Deel also provides localized contracts, ensuring that each employee's agreement aligns with their country's regulations, which is a big plus for global operations.
Additionally, Deel's capability to manage both employees and contractors in over 150 countries makes it a versatile tool for hotels. This feature is particularly beneficial for hotels that rely on seasonal or contract workers, allowing them to onboard and manage these workers without needing to set up local entities. With Deel, you can focus more on running your hotel while it handles the intricate details of international labor management.
Standout Features - Descriptive Format
Features include a comprehensive HRIS that manages worker information, payroll, and compliance, reducing administrative burdens. The platform also offers immigration support, which is invaluable for hotels employing international staff. Lastly, Deel provides a dedicated support team to assist businesses in navigating the complexities of global labor management, ensuring smooth operations and compliance.
Integrations
Integrations include SAP SuccessFactors, NetSuite, Slack, Google Workspace, Expensify, BambooHR, Workday, Xero, Hubstaff, Time Doctor, Learn Amp, Zoom, and Acumatica.
Pros and cons
Pros:
- Integrates with Deel Engage.
- In-house visa support.
- Automated payroll processing.
Cons:
- Could have more customization options.
- Learning curve for new users.
New Product Updates from Deel
Introducing Deel AI Workforce
Deel has launched the AI Workforce, a set of specialized agents designed to handle repetitive HR, payroll, and compliance tasks with speed and accuracy. These AI agents don’t just assist—they execute tasks from start to finish. For more information, visit Deel's official site.
Click Maint CMMS is a maintenance management software designed to help organizations efficiently handle their maintenance operations. It offers tools for managing work orders, preventive maintenance, assets, and inventory. Click Maint CMMS is a versatile tool designed to enhance maintenance operations, making it a valuable asset for hotel labor management. Its features aim to boost productivity and ensure smooth maintenance workflows.
Why I Picked Click Maint CMMS: Click Maint CMMS stood out thanks to its detailed work order management and preventive maintenance scheduling. Your team can assign, prioritize, and track tasks in real time, keeping operations on schedule and reducing downtime. Preventive maintenance features let you build recurring task schedules based on manufacturer recommendations, helping prevent costly breakdowns. These tools keep your team organized and responsive, ensuring maintenance issues don’t interfere with guest comfort.
Another reason for my choice is the preventive maintenance feature. This allows you to schedule routine maintenance tasks, reducing the chances of unexpected equipment failures. By keeping everything running smoothly, your team can focus on delivering exceptional guest experiences without interruption. Click Maint CMMS also includes asset management, which creates a central repository for all assets, including details like asset ID, type, model, location, and warranty information. Additionally, the mobile app enables your team to manage work orders and access asset information on the go, enhancing flexibility and responsiveness in maintenance operations. Click Maint CMMS integrates with HRIS, CRM, and ERP systems.
Standout Features & Integrations
Features include mobile access, which lets your team manage tasks in real-time, no matter where they are in the hotel. Automated reminders keep everyone on track with their duties, ensuring nothing falls through the cracks. Additionally, vendor management helps you maintain relationships with service providers, making procurement and services more reliable.
Integrations include HRIS, CRM, and ERP systems.
Pros and cons
Pros:
- Automated preventative maintenance scheduling
- Accommodates businesses of all sizes
- Mobile access enables technicians to manage tasks on the go
Cons:
- Could offer more advanced reporting
- Only for the maintenance aspect of hotel management
Deputy is a labor management software designed to help businesses, especially those with hourly teams, manage their workforce more effectively. It offers a range of features such as employee scheduling, HR management, compliance tools, and analytics, making it a versatile tool for various industries, including hospitality.
Why I Picked Deputy: I picked Deputy as a great hotel labor management software because it offers advanced employee scheduling tools that can be a real game-changer for managing hotel staff. The platform uses AI to optimize schedules, ensuring that you have the right staff at the right time, which can help reduce labor costs and improve service levels. Additionally, Deputy supports compliance with labor regulations, which is crucial for maintaining a fair and legal working environment.
Another reason Deputy stands out is its focus on enhancing employee engagement and reducing turnover. The software includes features for performance management and leave management, helping you keep your team motivated and well-managed. These functionalities are particularly beneficial in the hospitality industry, where high staff turnover can be a challenge. You’ll find that keeping your team happy and engaged leads to better service and a more pleasant work environment.
Standout Features & Integrations
Features include comprehensive analytics that provide insights into labor costs and productivity, helping you make informed decisions. The platform also offers tools for HR management, assisting with onboarding and document management, ensuring that all your employee records are in order. Additionally, Deputy supports fair workweek compliance, which is essential for maintaining a balanced and fair schedule for your staff.
Integrations include ADP, BambooHR, Clover, Gusto, Lightspeed, Microsoft Azure, Netsuite, Okta, OnPay, Op Central, Paychex, and Paycom.
Pros and cons
Pros:
- Strong compliance features for contracts and labour laws.
- Mobile app enables shift swaps, leave requests easily.
- All-in-one: scheduling, time-tracking, attendance in one platform.
Cons:
- Best features require premium support tiers.
- Mobile version lacks full desktop features.
Workday is a cloud-based platform that offers a range of enterprise solutions for managing human resources, finance, and analytics. It provides tools designed to improve the efficiency of workforce management.
Why I Picked Workday: One reason I picked Workday for hotel labor management is its workforce management feature, which is specifically tailored for the hospitality industry. This feature helps you handle scheduling and time tracking, ensuring that your hotel operates smoothly. With this capability, you can address the unique demands of managing a hotel staff, keeping both your employees and guests satisfied.
Another standout aspect is Workday's talent management tools. These tools aid in the recruitment and development of your staff, crucial in the hospitality sector where a skilled workforce is key to providing excellent service. By supporting the growth of your team, Workday helps you maintain a high level of service and adapt to changing industry needs.
Standout Features & Integrations
Features include human capital management, which enhances HR processes and improves employee experience. Analytics and reporting provide valuable insights into labor costs and workforce performance, helping you make informed decisions. The platform also offers AI capabilities to improve hiring experiences, ensuring you attract and retain the best talent for your hotel.
Integrations include ADP, Slack, BetterUp, Udemy Business, Achievers, Workhuman, League, Unum HR Connect, Pyn, Evisort, Workday Adaptive Planning, and Workday Peakon.
Pros and cons
Pros:
- Advanced analytics and dashboards for workforce trends and costs.
- Strong global payroll + compliance tools across many jurisdictions.
- Unified HR, payroll, workforce & talent data in one system.
Cons:
- Implementation is lengthy and often requires consultants.
- High cost / premium pricing restricts smaller hotel budgets.
Softworks is a comprehensive software solution designed to optimize workforce management across various sectors, including the hospitality industry. By leveraging advanced features like scheduling and HR management, Softworks aims to improve operational efficiency and employee satisfaction.
Why I Picked Softworks: I picked Softworks for hotel labor management because it offers robust employee scheduling capabilities. This feature is crucial for ensuring that shifts are adequately covered, which is vital in a 24/7 industry like hospitality. Additionally, Softworks' absence management functionality helps you keep track of employee leave, ensuring that you're never caught off guard by unexpected staffing shortages.
Another reason I chose Softworks is its focus on HR management. This feature allows you to manage employee records, performance, and compliance all in one place. With Softworks, you can automate many of the tedious tasks associated with HR, freeing up your time to focus on delivering exceptional guest experiences.
Standout Features & Integrations
Features include time and attendance tracking, which allows you to monitor employee working hours accurately. The software also offers an employee self-service app, giving your team the autonomy to manage their schedules and leave requests. Reporting analytics provide valuable insights into workforce trends, helping you make informed decisions.
Integrations include ADP, Ceridian, Oracle, SAP, Workday, Sage, Microsoft Dynamics, UKG software, Alight, and Occupop.
Pros and cons
Pros:
- All‑in‑one solution: time & attendance, scheduling, leave.
- Industry‑agnostic with hospitality use‑case specifically referenced.
- Offers employee self‑service via mobile/desktop (schedules, leave, flexitime).
Cons:
- Full hospitality‑specific modules/features may lag behind niche hotel‑only vendors.
- Pricing could be a bit steep for smaller businesses
- Implementation/training overhead could be substantial for smaller hotels.
TimeForge is a labor management solution designed to make your hotel's scheduling and payroll tasks more manageable. It focuses on improving employee management and operational efficiency, tailored for the complexities of the hospitality industry.
Why I Picked TimeForge: I picked TimeForge for hotel labor management because it offers automated scheduling driven by AI, which adapts to your hotel's sales patterns and policies, ensuring shifts are filled effectively. Additionally, its online timekeeping feature ensures that your employees are paid accurately and on time, fostering a positive work environment. These features help your team stay focused on providing guests with an excellent experience rather than worrying about administrative tasks.
Another reason to consider TimeForge is its labor law compliance tools, which help prevent potential issues and facilitate seamless employee transfers and onboarding. With these features, your hotel can maintain compliance with labor regulations while easily adapting to staff changes. This ensures your team is always ready to meet the demands of a dynamic hospitality environment.
Standout Features & Integrations
Features include recruitment tools like applicant tracking and background checks, which help you find and onboard the right talent for your hotel. TimeForge also offers same-day pay options and staff surveys to boost employee satisfaction and retention. Additionally, it provides AI-driven labor forecasting tools to help you predict staffing needs and manage resources more effectively, keeping your hotel running smoothly.
Integrations include Paycor, Axonify, UKG, Workday, Ultimate Software, Paychex Payroll, Payworks, ADP Payroll, Aloha POS, Dinerware POS, ISS45, and Restaurant Manager.
Pros and cons
Pros:
- Analytics/metrics for labour‑cost, staffing efficiency in high‑turnover settings.
- Strong scheduling tools tailored for hospitality businesses.
- Time‑clock and attendance tracking integration helps labour cost control.
Cons:
- Reporting/analytics depth may not match full enterprise‑labour‑management systems.
- Can be complex for new users to learn
- Implementation for full features may require training/administration.
Synerion is a workforce management software that caters to various industries, including hospitality. It offers tools for managing employee schedules, tracking time and attendance, and analyzing labor costs.
Why I Picked Synerion: I picked Synerion for hotel labor management because it provides automated absence management and labor costing analysis. These features help you keep tabs on employee availability and manage labor expenses. With Synerion, you can also manage complex scheduling needs, ensuring your team is always where they need to be.
The software's time and attendance tracking is another reason I chose it. This feature allows you to monitor employee hours accurately, reducing errors and ensuring compliance with labor regulations. The advanced reporting and analytics tools offer insights that help you make informed decisions about your workforce management.
Standout Features & Integrations
Features include mobile access, allowing you to manage schedules and track attendance on the go. The software also provides customizable dashboards, so you can tailor the interface to meet your specific needs. Additionally, Synerion offers AI-driven reports that deliver actionable insights into your business operations.
Integrations include SAP, ADP, Bamboo HR, QuickBooks, Sage, Okta, Deluxe Payroll, Nethris, Ceridian, SAP, ADP, and Bamboo HR.
Pros and cons
Pros:
- Labor costing analytics: compare planned v. actual labour spend.
- Real‑time alerts on compliance (rest between shifts, consecutive days).
- Sophisticated forecasting and staffing based on occupancy and events.
Cons:
- Some hospitality‑specific tailoring may still require custom setup.
- Only offers annual billing
- The user interface could be more intuitive
NextCrew is a hotel labor management software focused on optimizing staffing solutions in the hospitality industry. It offers tools and features to enhance workforce management, making it easier for hotels to handle their labor needs.
Why I Picked NextCrew: I picked NextCrew because it provides efficient staff scheduling and real-time labor tracking. These features ensure that your team is always on the same page and that you can easily monitor labor activities as they happen. This is crucial in a hotel setting where staffing needs can change rapidly.
Another reason is its ability to enhance communication between staff and management. The platform facilitates smooth interactions and ensures that everyone is informed about their roles and responsibilities. This helps in maintaining a well-coordinated workforce, which is vital for maintaining high service standards in hotels.
Standout Features & Integrations
Features include tools for compliance and reporting that help you manage your labor needs while adhering to industry regulations. The software also supports timesheet management, making it easier to track and approve employee hours. Additionally, it offers seamless payroll integration, which simplifies the payroll process and reduces paperwork.
Integrations include QuickBooks, ADP, Salesforce, PayPal, Checkr, and Verified First.
Pros and cons
Pros:
- On‑demand workforce capability — good for seasonal/hospitality fluctuations.
- Strong scheduling & shift‑assignment tools tailored to hospitality.
- Integration with payroll, timesheet and invoicing systems via API.
Cons:
- Some users report limited reporting/custom analytics compared to niche hotel‑labour tools.
- Pricing is custom/quote‑based — less transparency for budgeting.
- Higher starting price compared to other options
Quinyx is an adaptable labor management software designed with a mobile-first approach, simplifying access for hoteliers and staff alike. Its modern, easy-to-use mobile interface caters to on-the-go hotel professionals, making it the best tool for those who prefer mobile accessibility.
Why I Picked Quinyx: I picked Quinyx because it stands out for its powerful AI forecasting engine and mobile-first approach. Unlike many workforce management tools that focus purely on scheduling, Quinyx integrates employee engagement and labor optimization into one intuitive platform. It also empowers hospitality managers to predict labor needs accurately, reduce overstaffing costs, and give employees more control over their schedules—all in real-time.
Its user-friendly mobile app allows employees to swap shifts, check schedules, and communicate instantly with managers, making it ideal for fast-paced hospitality environments.
Standout Features & Integrations
Features include intelligent workforce forecasting, automated scheduling, absence management, labor law compliance, and performance tracking. The platform also provides advanced analytics to help managers identify cost-saving opportunities and enhance productivity.
Integrations include seamless connectivity with major HR, payroll, and POS systems such as SAP, Workday, ADP, Oracle, Microsoft Teams, and UKG. Quinyx’s open API also allows businesses to integrate custom systems, ensuring flexibility for multi-location and enterprise-level hospitality operations.
Pros and cons
Pros:
- AI/forecast driven labour demand planning helps optimise staffing and control costs.
- Mobile‑first interface lets employees view shifts, swap & request leave via app.
- Integrated scheduling, time‑tracking & attendance in one system.
Cons:
- Reporting and dashboard tools can be less intuitive or harder to customise.
- Some users report performance/slowness issues (especially in web or mobile) and limited shift‑view windows.
Zoho Workerly is a temporary staffing software crafted to help you manage temporary workers across various industries, including hospitality. It brings together key features that can make handling staffing needs more organized and efficient without compromising user privacy.
Why I Picked Zoho Workerly: One reason I picked Workerly as a solid option for hotel labor management is its focus on efficient scheduling and timesheet management. With paperless timesheet management, you and your team can maintain organized records without the hassle of paperwork, making it easier to track worker hours and ensure accurate payroll. Additionally, automated invoice generation upon job completion ensures timely payments, which is crucial for maintaining good relationships with your staff.
Another feature that stands out is the mobile application that empowers temp workers. They can accept or reject job assignments on the go, which adds a layer of flexibility and control over their work schedules. This can be particularly beneficial in the fast-paced environment of a hotel where staffing needs can change rapidly. Workerly's ability to streamline these processes makes it a valuable tool in the hospitality industry.
Standout Features & Integrations
Features include AI-powered candidate matching that helps you find the right fit for your hotel’s staffing needs, job requisition assessment to evaluate and fulfill staffing requirements efficiently, and automated timesheet tracking that simplifies the process of recording and verifying work hours. These features collectively enhance the way you manage your temporary workforce, ensuring that your hotel operations run smoothly.
Integrations include Bigin (CRM), FSM (Field Service Management), Payroll, Recruit, People (HR Management), CRM, Books (Accounting), Desk (Helpdesk), Assist (Remote Support), Meeting, WorkDrive (File Management), and Cliq (Team Communication).
Pros and cons
Pros:
- Mobile app and kiosk options support shift‑based staff tracking and geo‑fencing.
- Strong integration with other Zoho tools (Recruit, Books).
- Good scheduling & timesheet automation for temporary/contract workforce.
Cons:
- Integrations outside of the Zoho ecosystem (or vertically‑specific hotel systems) may require work or be less mature.
- Learning curve for some features
- Primarily built for staffing agencies rather than hotel‑specific labour/forecasting workflows.
Fourth is a hotel labor management software crafted for the hospitality sector. It provides both workforce and human capital management solutions to aid you in managing your team more effectively.
Why I Picked Fourth: I picked Fourth because it offers real-time demand scheduling, which helps you have the right staff at the right time, enhancing operational efficiency. Its payroll integration simplifies managing employee compensation, thereby reducing your administrative workload. These features make it easier to optimize workforce performance.
Fourth also excels with its automated HR tasks, such as hiring and onboarding, which ensure compliance with labor laws and improve the employee experience. The software's analytics capabilities allow you to make informed decisions and easily monitor performance. These tools are invaluable for maintaining a well-functioning team.
Standout Features & Integrations
Features include advanced inventory management, which allows you to track inventory levels and control spending. The software centralizes purchasing decisions, eliminating procurement bottlenecks. It also offers performance monitoring through interactive dashboards to reduce human error.
Integrations include Aireus, Brink, CBS NorthStar, Digital Dining, Focus POS, Future POS, Hunger Rush, Lucas, NCR Aloha, OnePOS, Oracle Micros, and Ordyx.
Pros and cons
Pros:
- Mobile/employee self‑service: staff can view shifts, swap shifts, access pay info.
- Comprehensive suite: covers workforce, HCM, payroll, inventory all in one.
- Demand‑based scheduling: uses guest demand and real‑time data to optimise hours.
Cons:
- Full feature set might be overkill or costly for smaller hotels/independent properties.
- Some reviews say support or rollout response was slower than expected.
- May have a steep learning curve for less tech-savvy users
Workforce is a workforce management software that brings together scheduling, HR management, and payroll processing, making it a valuable tool for various industries, including hospitality. Its features are designed to help you manage hotel labor effectively.
Why I Picked Workforce: I picked Workforce because its AI-driven labor forecasting helps you match staffing levels with actual demand, which is crucial for hotels where occupancy can vary. The task management feature allows you to assign and track tasks efficiently, ensuring smooth hotel operations even during busy times.
Workforce also excels with its employee communication tools, keeping your team informed and engaged in a fast-paced environment. The paperless onboarding and performance management features simplify HR processes, allowing you to focus more on providing excellent guest experiences.
Standout Features & Integrations
Features include attendance tracking to maintain accurate records of employee hours and shift swapping for flexible schedule management. The all-in-one HRIS simplifies hiring and onboarding processes, while payroll processing ensures timely and accurate payment to your staff.
Integrations include Shopify, Square, ADP, Workday, Gusto, Paycom, Paychex, Oracle, Lightspeed Restaurant, NCR Aloha, Clover, and Intuit QuickBooks.
Pros and cons
Pros:
- Strong HR/Payroll integration for varied pay rates, overtime, tip pooling.
- Shift‑swapping/open‑shift bidding to cover no‑shows quickly.
- Demand‑based scheduling tied to room bookings/reservations.
Cons:
- Primarily focused on scheduling/time & attendance — fewer deep hotel‑specific forecasting features.
- “Quote only” pricing model — harder to benchmark cost ahead of time.
- Entry cost might be high for smaller operations
Bizimply is a workforce management software designed specifically for the hospitality industry, including hotels. It provides tools that help hotel managers handle scheduling, attendance, payroll, and core HR functions all in one platform.
Why I Picked Bizimply: I picked Bizimply as a good hotel labor management software because it offers automated time and attendance tracking with features like clock-ins via PIN and photo verification. This ensures accurate and secure tracking of employee hours, reducing the chances of errors and discrepancies. Additionally, Bizimply provides labor forecasting tools that help managers plan shifts more effectively, ensuring that you maintain optimal staffing levels without over or under-scheduling.
Another standout aspect is its payroll management options. Bizimply allows you to integrate with existing payroll services, which means you can handle employee payments without having to switch systems. This flexibility is key in a hotel setting where payroll needs to be precise and adaptable to different contract types and work hours. Moreover, the centralized HR management feature lets you store all employee data in one place, making it easier to manage records and performance reviews.
Standout Features & Integrations
Features include digital checklists for operations management, which help maintain high standards across different tasks. The communication platform enables real-time updates and team engagement, minimizing the chaos that often comes with traditional group chats. Additionally, the e-signature capability simplifies the document signing process, making it quicker to handle paperwork and contracts.
Integrations include ADP, Xero, Sage, Moorepay, Toast, ICR Touch, TipJAR, Lightspeed, Supy, Peoplebank, Teamtailor, and Tenzo.
Pros and cons
Pros:
- Real‑time labour‑cost visibility helps optimise staffing budget.
- Time & attendance tracking with mobile app and kiosk support.
- Intuitive scheduling with drag‑and‑drop for shift management.
Cons:
- Reporting/custom analytics considered basic by advanced users.
- Mobile app features sometimes limited or sluggish.
M3 is a hospitality financial system designed to support hotel operations through various software solutions and services. It offers tools like Accounting Core, Labor Management, and Insight, which cater specifically to the needs of the hotel industry.
Why I Picked M3: I picked M3 because of its real-time labor tracking feature, which lets you keep a close eye on hours and wages as they happen. This feature is beneficial for making quick adjustments to staffing levels, ensuring that your hotel operates smoothly without unnecessary labor costs. Additionally, M3's automated financial management helps in aligning payroll with accounting systems, reducing the time spent on manual data entry and minimizing errors.
Another reason M3 stands out is its multi-property oversight capabilities. If you're managing more than one hotel, this feature allows you to handle different locations from a single platform, making it easier to maintain consistency and control across your operations. The tool also includes performance tracking, which uses key performance indicators and alerts to help you manage overtime and ensure your team is operating efficiently.
Standout Features & Integrations
Features include mobile access, which grants your team the flexibility to check schedules and payroll details on the go. This is particularly useful in a fast-paced environment where quick access to information can make a difference. M3 also integrates with hotel-specific systems like PMS and POS, enhancing the overall functionality of your hotel's operational processes. Additionally, the system offers accounting and training services that can help you streamline financial operations and improve staff competency.
Integrations include AvidXChange, Edenred, Inova Payroll, Amadeus, ADP, Hilton, SIB, Reeco, Corpay, and WebRezPro.
Pros and cons
Pros:
- Mobile access including scheduling, punches, geo‑fencing, self‑service.
- Built specifically for hospitality (hotel‑specific KPIs, cost per room, POR).
- Real‑time labour tracking across properties (hours, wages, scheduling).
Cons:
- Some features (e.g., geo‑fencing, mobile punches) may require additional setup/hardware.
- Heavy emphasis on integration means dependency on good upstream data.
- Only annual billing available
Access is a versatile software solution that provides comprehensive HR and workforce management capabilities. It aims to enhance how organizations manage their people data, offering tools that can support various business sectors, including the hospitality industry.
Why I Picked Access: I picked Access as a good hotel labor management software because it offers predictive analytics tools that are crucial for forecasting workforce trends, turnover rates, and staffing needs. This feature helps you anticipate and plan for staffing demands, ensuring your hotel runs smoothly even during peak seasons. Additionally, Access provides centralized employee records and comprehensive reporting, which can help you reduce absence-related errors and improve visibility of staffing data, ensuring that your hotel is always adequately staffed.
Another reason for choosing Access is its scalable HR solutions, which are tailored for small to large businesses. This means whether you're running a boutique hotel or a large chain, Access can cater to your specific needs. The software's ability to generate graphical reports and offer real-time data insights supports data-driven decision-making, allowing you to manage your hotel workforce more strategically.
Standout Features & Integrations
Features include pre-defined and customizable dashboards that let you analyze organizational KPIs with ease, predictive analytics that forecast workforce trends based on historical data, and instant reporting capabilities that allow you to export and share reports in various formats. These features empower you to make informed decisions about your hotel workforce, enhancing operational efficiency and strategic planning.
Integrations include HR and Payroll, Candidate Screening, Employee Benefits, Accounting Software, Expense Management, CRM Software, Event Management, ERP, Stock Control, Digital Learning, Compliance, Applicant Tracking, and Workforce Management.
Pros and cons
Pros:
- Integrated workforce‑management suite: scheduling, time & attendance, payroll.
- Built specifically for hospitality: shift patterns, multi‑site, seasonality.
- Predictive rota/scheduling tools with cost control and labour‑optimisation features.
Cons:
- Some advanced analytics and AI‑features (eg. mood analytics of staff) are newer and may still mature.
- Implementation across many modules may be complex / high‑effort for smaller properties.
- The platform might be too complex for small businesses with simpler HR needs
Actabl is a hotel labor management software designed to enhance operational efficiency and profitability. It offers a suite of tools aimed at improving staffing decisions and workforce productivity.
Why I Picked Actabl: I picked Actabl because it provides data analytics that give you insights into labor costs and productivity. This feature helps you make informed staffing decisions, which is crucial for managing a hotel. Additionally, the scheduling tools allow you to optimize staff scheduling, effectively managing labor resources and minimizing overtime.
Another reason I chose Actabl is its performance tracking capability. It monitors employee performance and attendance, allowing you to improve workforce productivity. This ensures that you have the right people in the right roles, contributing to the overall success of your hotel operations.
Standout Features & Integrations
Features include data consolidation, which integrates information from various sources for a comprehensive view of hotel operations. Real-time dashboards provide instant access to key performance metrics, aiding in quick decision-making. Forecasting and budgeting tools analyze historical data to improve planning and accountability, making it easier for you to keep your operations on track.
Integrations include Acumatica, ADP, ProfitSword, Ceridian, Chauffeur Express, Chexology, Clover, FreshAir Sensor, Reeco, BOUNTE, Transcendent, and Alice.
Pros and cons
Pros:
- Focuses on both cost control and employee experience (flexible scheduling, communication tools).
- Strong integration capability: connects with property management, payroll & accounting systems.
- Built specifically for hotels: real‑time dashboards align staffing to demand.
Cons:
- Relatively new as an integrated platform (launched 2022) which might imply some growing‑pains.
- Pricing may be high for smaller operations
- Requires a minimum of 10 seats
Inn-Flow is a specialized hotel management software designed to optimize labor and financial management in the hospitality industry. It offers a suite of tools that help hotels manage operations more effectively by reducing costs and improving productivity.
Why I Picked Inn-Flow: Inn-Flow's labor management tools are a major reason I picked it as a top choice. The software automates labor tracking and scheduling, allowing you to manage staffing needs accurately and prevent overspending. By maintaining optimal staffing levels, your hotel can operate smoothly without unnecessary labor costs. Additionally, Inn-Flow offers a one-click payroll processing feature that simplifies paying your staff on time with accuracy, reducing the administrative load on your team.
Another reason I chose Inn-Flow is its AI-supported bookkeeping service. This feature takes care of tedious tasks like invoice entries, freeing up your team to focus on more critical operational aspects. The software also includes inventory management capabilities, helping you track expenses and minimize waste. By ordering only what's necessary, your hotel can cut down on wasteful spending and enhance overall efficiency.
Standout Features & Integrations
Features include automated sales tracking tools that keep your sales team focused on key accounts, maximizing revenue opportunities. The facilities management feature empowers your staff to proactively address maintenance issues, improving guest satisfaction without needing additional tools. Furthermore, Inn-Flow's business intelligence capabilities provide timely data across multiple properties, enabling you to compare financial performance and identify trends, which is particularly helpful if you manage multiple hotel locations.
Integrations include Amadeus, AutoClerk, Choice ADVANTAGE, Cloudbeds, Galaxy Lightspeed, Gearco PMS, HotelKey PMS, Infor HMS, Jonas Chorum Cloud PMS, Marriott Fosse PMS, DailyPay, and Freshchat by Freshworks.
Pros and cons
Pros:
- Biometric time‑clock (Smile ID® facial recognition) to prevent buddy‑punching.
- Automated scheduling aligned with occupancy and demand forecasts.
- Seamless integration with payroll, accounting and PMS systems.
Cons:
- Facial recognition clock‑in may raise privacy or staff acceptance issues.
- May require disciplined data input (PMS, time tracking) to deliver value.
- The extensive feature set might be overwhelming for some users
Buddy Punch is a labor management software designed to help you manage your hotel's workforce with ease. It offers features that handle time tracking, scheduling, and payroll management, making it a great tool for ensuring smooth operations.
Why I Picked Buddy Punch: I picked Buddy Punch because of its time tracking feature that lets you monitor employee hours and overtime from anywhere. This is especially beneficial in a hotel setting where employees might work in different areas or shifts. The employee scheduling tool, with its drag-and-drop builder, allows you to quickly create and update schedules, keeping everyone on the same page without hassle.
Another reason is Buddy Punch's attendance tracking, which helps you keep tabs on late arrivals, early departures, and missed shifts. This ensures that your hotel runs smoothly and that staffing levels meet the demands of the day. Additionally, the PTO tracking feature automates accruals and manages time-off requests, making it easier for you to handle employee leave without disruption.
Standout Features & Integrations
Features include GPS tracking, which ensures employees are clocking in from approved locations, adding a layer of accountability. Geofencing further enhances this by restricting clock-in locations to specific boundaries, which is useful in large hotel properties. QR code punching offers a quick and contactless way for your team to clock in and out, which is both convenient and efficient.
Integrations include QuickBooks, ADP Workforce Now, Deltek, Deluxe Payroll, Gusto, iSolved, Justworks, Paychex, Paycor, Paylocity, Payment Evolution, and PayPlus.
Pros and cons
Pros:
- Easy clock‑in/out via mobile/web with geofencing & photo verification.
- Strong timesheet and payroll‑export capabilities (integrates with QuickBooks etc).
- Affordable for smaller businesses, transparent per‑user pricing start.
Cons:
- No offline mode for clocking in/out when internet is unavailable.
- Not built specifically for hotels/hospitality — lacks deep demand/occupancy‑based staffing tools.
Paylocity is a versatile software solution designed to improve the management of human resources across various sectors, including hospitality. It focuses on streamlining HR and payroll tasks, providing an integrated approach to effectively managing hotel labor.
Why I Picked Paylocity: I picked Paylocity as a top choice for hotel labor management because it offers workforce scheduling, time tracking, and payroll processing. These features are essential for managing labor resources in a hotel setting, ensuring that your staff is scheduled appropriately and paid accurately. By focusing on these critical areas, Paylocity helps you maintain smooth operations and keep your team well-organized.
Another reason for choosing Paylocity is its ability to unify different operational elements like HR, finance, and IT. This integration allows for a more cohesive management experience, where you can oversee various aspects of your hotel's operations from one platform. This means you can focus more on providing excellent service to your guests and less on juggling multiple systems.
Standout Features & Integrations
Features include finance solutions for managing expenses, which can help you keep track of all financial transactions related to your hotel operations. It also offers accounting automation, reducing the manual workload and minimizing errors in financial reporting. Additionally, vendor management tools are available to ensure that all your supplier relationships are maintained and optimized, contributing to the overall efficiency of your hotel’s operations.
Integrations include Microsoft 365 (Entra ID), Google Workspace, Salesforce, Slack, Zoom, Intuit QuickBooks Time, ADP, Workday, SAP SuccessFactors, Oracle, BambooHR, and Greenhouse.
Pros and cons
Pros:
- Strong tax/attendance compliance capabilities and labour rule support.
- Mobile and kiosk time tracking including shift scheduling.
- Unified payroll + HR + workforce management in one platform.
Cons:
- Mobile app lacks full parity with desktop functionality.
- Customisations and deep reports often require vendor involvement.
Connecteam is an employee management app designed for deskless teams, particularly those in the hotel industry. It offers a range of tools to help manage operations, ensuring that your hotel runs smoothly and your team stays connected.
Why I Picked Connecteam: When it comes to hotel labor management, Connecteam's time tracking feature is a real lifesaver. It lets you accurately record work hours, making payroll a breeze and ensuring you're always on top of who's on the clock. Plus, the employee scheduling tool automates shift assignments, so you can be confident that staffing levels are always optimized without the usual headaches.
Another reason I chose Connecteam is its focus on internal communication. The app provides a platform for messaging and updates, which means your team can stay in the loop no matter where they are in the hotel. This is crucial for maintaining high service standards and ensuring that everyone is on the same page at all times.
Standout Features & Integrations
Features include task management, which allows you to assign and track tasks seamlessly, ensuring nothing falls through the cracks. The app also offers training and knowledge management, giving you a way to provide accessible training resources and track employee progress. Lastly, it includes HR management tools that streamline processes, helping you boost employee engagement and foster a positive company culture.
Integrations include monday.com, Google Forms, Microsoft Outlook, Slack, Gmail, Google Calendar, Salesforce, HubSpot, Microsoft Teams, QuickBooks, ADP, and Xero.
Pros and cons
Pros:
- Built‑in tools for tasks, communication, and forms beyond just labour.
- Free plan available (up to ~10 users) to trial core features.
- Intuitive mobile app for scheduling and clock‑in/out.
Cons:
- Fewer deep integrations with payroll/hospitality‑specific systems than niche hotel labour tools.
- Auto‑scheduling / forecasting for hotel demand may be weaker/missing.
Other Hotel Labor Management Software
Below is a list of additional hotel labor management software that we shortlisted but did not make it to the top 10. Definitely worth checking them out.
- Roubler
Good for end-to-end workforce management
Hotel Labor Management Software Selection Criteria
When choosing the best hotel labor management software for this list, I focused on the real challenges buyers face—like managing shifts efficiently and staying compliant with labor laws. Given the hospitality industry’s fast pace and unique staffing needs, these tools must strike a balance: simple enough for daily use, but robust enough to handle complex scheduling and compliance tasks.
To keep things structured and fair, I used the following evaluation framework:
Core Functionality (25% of total score)
To be considered for inclusion in this list, each solution had to fulfill these common use cases:
- Manage employee schedules
- Track time and attendance
- Automate payroll processing
- Ensure compliance with labor laws
- Generate labor cost reports
Additional Standout Features (25% of total score)
To help further narrow down the competition, I also looked for unique features, such as:
- Mobile access for managers and staff
- Integration with hotel property management systems
- Customizable reporting tools
- Multi-location management capabilities
- Real-time labor analytics
Usability (10% of total score)
To get a sense of the usability of each system, I considered the following:
- Intuitive user interface
- Easy navigation between features
- Clear labeling of functions
- Minimal learning curve for new users
- Responsive design for mobile devices
Onboarding (10% of total score)
To evaluate the onboarding experience for each platform, I considered the following:
- Availability of training videos and tutorials
- Interactive product tours for new users
- Access to chatbots for quick assistance
- Webinars for in-depth understanding
- Templates for quick setup
Customer Support (10% of total score)
To assess each software provider’s customer support services, I considered the following:
- 24/7 availability of support
- Multiple support channels like phone, email, and chat
- Response time to inquiries
- Quality of assistance provided
- Availability of a detailed knowledge base
Value For Money (10% of total score)
To evaluate the value for money of each platform, I considered the following:
- Pricing compared to similar tools
- Presence of a free trial or demo
- Flexibility of pricing plans
- Features offered at each price point
- Discounts for long-term commitments
Customer Reviews (10% of total score)
To get a sense of overall customer satisfaction, I considered the following when reading customer reviews:
- Overall satisfaction ratings
- Commonly mentioned strengths
- Frequently noted weaknesses
- Customer retention rates
- Feedback on customer service quality
How to Choose Hotel Labor Management Software
It’s easy to get bogged down in long feature lists and complex pricing structures. To help you stay focused as you work through your unique software selection process, here’s a checklist of factors to keep in mind:
| Factor | What to Consider |
|---|---|
| Scalability | Can the software grow with your business? Consider the number of employees and locations you'll manage. Look for solutions that can handle increased demand without extra costs. |
| Integrations | Does it work with your existing systems like payroll and property management? Ensure smooth data flow to avoid manual entry and errors. |
| Customizability | Can you tailor the software to fit your workflows? Check if it allows custom fields, reports, and user permissions to meet your specific needs. |
| Ease of use | Is the software intuitive for all users? A simple interface reduces training time and errors. Test the demo to see how quickly your team can navigate it. |
| Implementation and onboarding | How long will it take to set up and train your team? Look for tools with fast onboarding, guided tutorials, and support during the transition. |
| Cost | Does it fit your budget? Compare pricing models and look for hidden fees. Consider long-term costs versus initial investment. |
| Security safeguards | How does the software protect your data? Check for encryption, access controls, and compliance with data protection regulations like GDPR. |
What Is Hotel Labor Management Software?
Hotel labor management software is a technological innovation embraced by hotel owners, managers, HR professionals, and hotel management companies across the globe. This software serves as an essential tool for streamlining, automating, and optimizing various labor-related tasks within a hotel setting.
It's leveraged to manage employee scheduling, monitor time and attendance, predict and control labor costs, ensure compliance with labor laws, and enhance overall workforce productivity. This powerful solution allows hotel businesses to focus on delivering superior guest experiences by reducing administrative burdens, promoting operational efficiency, and improving the bottom line.
Features
When selecting hotel labor management software, keep an eye out for the following key features:
- Shift scheduling: Allows managers to efficiently plan and organize staff shifts, reducing scheduling conflicts and ensuring adequate coverage.
- Time tracking: Monitors employee hours accurately, helping to manage payroll and reduce time theft.
- Compliance management: Ensures adherence to labor laws and regulations, minimizing legal risks and penalties.
- Payroll integration: Connects seamlessly with payroll systems to automate salary calculations and payments.
- Mobile access: Provides managers and staff with access to schedules and updates on-the-go, improving communication and flexibility.
- Reporting tools: Generates detailed reports on labor costs and productivity, aiding in decision-making and strategy planning.
- Customizable interfaces: Allows users to tailor the software to fit specific workflows and preferences, enhancing usability.
- Multi-location management: Supports operations across different hotel locations, centralizing management tasks for efficiency.
- Employee self-service: Empowers staff to view schedules, request time off, and update personal information, reducing administrative burden.
- Real-time analytics: Offers insights into labor data and trends, helping managers make informed decisions quickly.
Benefits
Implementing hotel labor management software provides several benefits for your team and your business. Here are a few you can look forward to:
- Improved scheduling: Automates shift planning, reducing conflicts and ensuring optimal staff coverage.
- Accurate payroll: Integrates with payroll systems to automate calculations, reducing errors and saving time.
- Regulatory compliance: Helps you adhere to labor laws, minimizing the risk of fines and legal issues.
- Enhanced communication: Mobile access keeps staff informed about schedules and changes, improving coordination.
- Cost savings: Reports on labor costs and productivity help identify areas for savings and efficiency improvements.
- Employee empowerment: Self-service features allow staff to manage their schedules, increasing satisfaction and reducing administrative tasks.
- Informed decision-making: Real-time analytics provide insights into labor trends, aiding strategic planning.
Costs and Pricing
Selecting hotel labor management software requires an understanding of the various pricing models and plans available. Costs vary based on features, team size, add-ons, and more. The table below summarizes common plans, their average prices, and typical features included in hotel labor management software solutions:
Plan Comparison Table for Hotel Labor Management Software
| Plan Type | Average Price | Common Features |
|---|---|---|
| Free Plan | $0 | Basic scheduling, time tracking, and limited reporting. |
| Personal Plan | $5-$25/user/month | Enhanced scheduling, mobile access, and basic payroll integration. |
| Business Plan | $30-$75/user/month | Advanced reporting, compliance management, and multi-location support. |
| Enterprise Plan | $100+/user/month | Customizable features, dedicated support, and extensive integration options. |
FAQs
Here are some answers to common questions about hotel labor management software:
How do I integrate hotel labor management software with existing systems?
Most hotel labor management software offers integration capabilities with popular systems like payroll, HR, and property management tools. Check if the software supports APIs or pre-built connectors for smooth data exchange. You might need IT support during integration to ensure everything works correctly.
Can hotel labor management software handle multiple locations?
Yes, many hotel labor management solutions are designed to manage multiple locations. They allow you to centralize scheduling, time tracking, and reporting across all your properties. Look for features that let you customize settings for each location to meet specific local regulations and needs.
How often should I update the software?
Software updates depend on the provider, but it’s generally recommended to update whenever a new version is released. Regular updates often include security patches, new features, and performance improvements. Check with your vendor about their update schedule and any costs involved.
What kind of support can I expect from the vendor?
Support varies by vendor, but most offer email, phone, and chat support. Some provide 24/7 assistance, while others might have limited hours. Look for vendors that offer comprehensive support options, including a knowledge base and training resources, to help your team troubleshoot issues.
Is data security a concern with these tools?
Data security is crucial when using hotel labor management software. Ensure the vendor complies with data protection regulations like GDPR. Look for features like data encryption, access controls, and regular security audits to protect sensitive employee information.
Can I customize the software to fit my hotel's needs?
Many hotel labor management tools offer customization options. You can often tailor dashboards, reports, and user permissions to align with your hotel’s workflows. Check with the vendor about the extent of customization available and whether it requires additional costs or IT support.
What’s Next:
If you're in the process of researching hotel labor management software, connect with a SoftwareSelect advisor for free recommendations.
You fill out a form and have a quick chat where they get into the specifics of your needs. Then you'll get a shortlist of software to review. They'll even support you through the entire buying process, including price negotiations.
