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Having spent years navigating the intricacies of hotel tech, I've seen a multitude of tools and platforms. In this review, I'll tackle the nuances of AltexSoft's hotel software, pulling from various AltexSoft reviews and my personal insights. I aim to provide you with clear and direct information, helping you determine if this software aligns with your needs.

AltexSoft review showing the central reservation system which synchronizes bookings
Here's an image of the central reservation system in AltexSoft, which synchronizes all the bookings in one system to avoid double booking or overbooking.

AltexSoft Software Product Overview

AltexSoft specializes in software development and technology consulting. Targeted at businesses in e-commerce, health care, and travel industries, the tool enhances workflows by employing data science, machine learning, and big data methodologies. The software addresses challenges such as product development inefficiencies and sub-optimal conversion rates. Some of its standout features include UI consulting for enhanced user experience, domain expertise in Java and JavaScript, and automation capabilities for streamlining processes.


  • Domain Expertise: AltexSoft boasts proficiency in Java and JavaScript, ensuring top-notch software engineering for diverse industries.
  • UI Consulting: The software excels in providing user experience and UX design, enabling clients to achieve optimal user engagement.
  • Automation Capabilities: AltexSoft integrates automation into its workflows, optimizing processes and reducing manual interventions.


  • Limited Social Media Integration: While robust in many areas, the software lacks comprehensive integration with platforms like LinkedIn and other social media.
  • Framework Limitations: Compared to some competitors, AltexSoft doesn't support all popular frameworks, potentially hindering some development processes.
  • Onboarding Complexity: New team members might face a steeper learning curve given the breadth of technology expertise the software encompasses.

Expert Opinion

In my years of judging and comparing hotel software, AltexSoft stands out in its deep technology expertise and commitment to data science and machine learning. While its software development capabilities are commendable, especially in Java and JavaScript, it may not be the top choice for businesses seeking extensive social media integrations. For startups and enterprises alike looking for a technology consulting partner, especially in e-commerce or healthcare sectors, AltexSoft could be a wise selection.

AltexSoft: The Bottom Line

AltexSoft distinguishes itself with a unique blend of software development prowess and domain expertise, especially in Java and JavaScript, which many tools can't match. Its focus on UI consulting and user experience makes it a leader in ensuring client and customer satisfaction. With its core strengths in data science, e-commerce, and machine learning, it's designed to reshape and optimize any business's digital strategy.

AltexSoft Deep Dive

Here's a deep dive into AltexSoft's features, best use cases, pricing, customer support, and other purchase factors.

Product Specifications

  1. Reservation Management - Yes
  2. Check-In and Check-Out System - Yes
  3. Billing and Invoice Management - Yes
  4. Room Inventory Management - Yes
  5. Guest Profiles and History - Yes
  6. Housekeeping Management - Yes
  7. Loyalty Program Integration - Yes
  8. Rate Management - Yes
  9. Reports and Analytics - Yes
  10. Third-Party Booking Integration - Yes
  11. Point of Sale (POS) Integration - Yes
  12. Event and Conference Room Booking - Yes
  13. Multilingual Support - Yes
  14. Marketing and Promotion Tools - Yes
  15. Feedback and Review Management - Yes
  16. Mobile Access for Staff - Yes
  17. Guest Portal for Online Check-In - Yes
  18. Integration with Online Travel Agencies (OTAs) - Yes
  19. Food and Beverage Management - Yes
  20. Spa and Amenities Booking - Yes
  21. Maintenance Management - Yes
  22. Employee Scheduling and Payroll - Yes
  23. CRM Integration - Yes
  24. Email Communication Tools - Yes
  25. Financial Reporting and Forecasting - Yes

Feature Overview

  1. Mobile Integration (Android): AltexSoft’s hotel platform seamlessly integrates with Android, allowing hoteliers to manage reservations and guest interactions on the go.
  2. Conversion Rate Optimization: Through advanced analytics, AltexSoft aids hotels in optimizing their booking processes, ensuring guests convert from lookers to bookers effectively.
  3. Integration with Cornerstone Information Systems: By collaborating with Cornerstone Information Systems, AltexSoft ensures smooth data flow and real-time synchronization for reservation systems.
  4. Fareboom Connectivity: AltexSoft's partnership with Fareboom offers hoteliers a gateway to a broader audience, increasing room bookings.
  5. Rich Functionality: With a comprehensive suite of tools, AltexSoft's hotel software addresses every aspect of hotel management, from reservations to guest feedback.
  6. Media & Entertainment Modules: AltexSoft caters to modern guest demands by integrating media & entertainment options, enhancing in-room guest experience.
  7. .NET Framework ( Utilizing the robust Microsoft.NET framework, AltexSoft guarantees a stable, secure, and scalable hotel management solution.
  8. Predictive Analytics: AltexSoft’s use of predictive analytics enables hotels to forecast demand, adjust pricing, and maximize revenue.
  9. Web Development Tools: The platform supports tailored web development, allowing hotels to create personalized booking websites or guest portals.
  10. Python Automation: Leveraging Python, AltexSoft's software can automate repetitive tasks, streamlining operations and ensuring efficiency.

Standout Functionality

  1. Mobile App Integration: Unlike many hotel software solutions, AltexSoft's platform offers an intricate mobile app integration, which not only allows hoteliers to manage operations on the go but also integrates with other essential service providers, ensuring a seamless guest experience.
  2. Outsourcing Capabilities: AltexSoft's software stands apart with its robust outsourcing features, enabling hotels to efficiently manage third-party services, from housekeeping to in-house dining, ensuring streamlined operations and guest satisfaction.
  3. Providers' Network Integration: AltexSoft uniquely allows for an integrated network of service providers, connecting hotels to a vast array of services, ranging from local tour operators to transportation providers, making it easier for hoteliers to offer additional amenities and experiences to their guests.


AltexSoft natively integrates with various tools and software, ensuring streamlined operations for businesses. These integrations, spanning sectors like e-commerce and health care, empower users to access and synchronize data effortlessly. While they offer an API, it facilitates custom integrations and data exchanges, enhancing flexibility. Add-ons are available, extending the platform's functionalities to cater to specific business needs and complexities.

AltexSoft Pricing

AltexSoft operates on a "Pricing upon request" model, meaning specific costs and pricing tiers are provided upon direct inquiry. This approach ensures tailored pricing based on individual business needs and requirements.

Ease of Use

In my assessment, AltexSoft's user interface presents a blend of comprehensive features that might be overwhelming to some users at first glance. The onboarding process requires a certain level of familiarity with technology, given the depth of options available. While navigation is logically structured, the dense organization within the tool can pose challenges to users without prior exposure to similar platforms.

Customer Support

AltexSoft offers multiple channels for customer support, including documentation, live chat, and occasionally webinars. While their resources are comprehensive, some users have expressed a desire for quicker response times during peak hours. The depth of technical content, though beneficial for some, can be daunting for those looking for quick, straightforward answers.

AltexSoft Use Case

Who Would Be A Good Fit For AltexSoft

AltexSoft thrives in environments demanding intricate software solutions, making it a top pick for industries like e-commerce, health care, and travel. The tool resonates especially with medium to large enterprises that value deep technological integrations and comprehensive domain expertise.

Who Would Be A Bad Fit For AltexSoft

In my experience, startups or small businesses seeking straightforward, plug-and-play solutions might find AltexSoft overly complex for their needs. Companies without the infrastructure or expertise to leverage deep technical integrations often feel overwhelmed and underutilize the platform's potential.

AltexSoft FAQs

What industries does AltexSoft primarily serve?

AltexSoft primarily caters to industries like e-commerce, health care, and travel, offering tailored software solutions and consultancy.

Is there a mobile version or app available for AltexSoft?

Yes, AltexSoft provides mobile integration, allowing users to manage certain functions on the go.

Can AltexSoft integrate with other third-party software?

AltexSoft is known for its robust integration capabilities, seamlessly connecting with various third-party tools and platforms.

How does AltexSoft's pricing structure work?

AltexSoft operates on a "Pricing upon request" model, offering tailored pricing based on individual business requirements.

Is there a steep learning curve associated with AltexSoft?

Given its comprehensive features and deep technical integrations, new users might require some time to fully familiarize themselves with the platform.

Does AltexSoft offer customer support and resources for troubleshooting?

Yes, AltexSoft provides multiple customer support channels, including live chat, documentation, and occasionally webinars.

In what regions or countries is AltexSoft available?

AltexSoft offers its services globally, catering to businesses and enterprises across various regions.

Is AltexSoft suitable for startups or small businesses?

While AltexSoft can serve startups, it's often seen as most beneficial for medium to large enterprises given its in-depth features and integrations.

Alternatives to AltexSoft

  • Hotelogix: This platform is particularly recommended for smaller hotels or B&Bs. Its simplicity and intuitive design are ideal for those with limited tech proficiency.
  • Cloudbeds: Favored by many for its excellent channel manager, Cloudbeds is a go-to solution for properties aiming to maximize their online distribution and boost reservations.
  • Guesty: Specially tailored for vacation rental businesses, Guesty's platform excels in managing multiple property listings, making it ideal for hosts with listings across various platforms like Airbnb and

AltexSoft Company Overview & History

AltexSoft is a consulting company specializing in technology and software development with its headquarters located in Kharkiv, Ukraine, and an additional presence in Carlsbad, California. Serving a wide range of clientele, the company's profile boasts partnerships with numerous businesses looking for tailored software solutions.

Owned and operated by the dedicated AltexSoft team, their mission revolves around providing innovative technological solutions to complex business challenges. Founded in Kharkiv, the company has achieved significant milestones, expanding its footprint to California and becoming a recognized name in the tech consulting landscape.


AltexSoft emerges as a comprehensive technology and software consulting entity, particularly adept for businesses seeking intricate and tailored solutions. With its roots in Kharkiv and a presence in California, the firm's blend of domain expertise and innovative approaches makes it a notable contender in the tech landscape.

For those contemplating its services, the depth and breadth of offerings warrant serious consideration. We invite all readers to share their experiences and insights on AltexSoft, enriching the discussion and aiding potential users in their decision-making process.

By Cory Masters

Cory Masters is a dynamic professional with 10+ years of experience working across hotel and hospitality management, accounting, financial management, office management, and operations. She's passionate about elevating other professionals in the community, using her 4 years as an Assistant Hotel Manager at Four Seasons to share the lessons she's learned about managing guest interactions, reservations, hotel staff, hotel services, hotel management systems, and more.