Os 10 melhores softwares de gestão de spas hoteleiros em 2026

Avaliações de software de gestão de spas hoteleiros

1. 

   1

   Vagaro

   Best for all-in-one spa ops without PMS needs

   • 30-day free trial + free demo available
   • From $30/month

   Visit Website

   Customer Rating:4.7/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Vagaro is a cloud-based spa and salon management platform with appointment scheduling, staff and resource management, point of sale, inventory tracking, and built-in CRM tools.

   Who Is Vagaro Best For?

   Vagaro is a strong fit for standalone or multi-location spa businesses that need a full-featured scheduling, POS, and inventory system without hotel PMS integration.

   Why I Picked Vagaro

   I've included Vagaro in my top picks because it covers the full operational stack a standalone spa needs without requiring any hotel PMS connection. I particularly like its "Minimize Gaps" scheduling logic, which clusters open slots around existing bookings to keep therapists and treatment rooms consistently occupied. The backbar tracking is genuinely useful too: Vagaro logs treatment supply usage down to the vial, lot number, and expiration date, which most scheduling tools skip entirely.

   Vagaro Key Features

   • Multi-calendar view: Display staff and treatment room calendars side by side, with filtering by service category to match clients with the right provider.
   • Client SOAP notes: Record treatment details, photos, face mapping, and skin notes directly on each guest profile for personalized follow-up visits.
   • Automated email and text campaigns: Trigger marketing messages based on client behavior, including birthday promotions with promo codes and re-engagement campaigns.
   • Membership management: Build memberships that bundle services, products, and packages, with autopay, real-time reporting, and automatic savings applied at booking.

   Vagaro Integrations

   Vagaro offers documented integrations with QuickBooks, Xero, Power BI, Tableau, Salesforce, HubSpot, NetSuite, and Sage through paid add-ons. APIs and webhooks support custom connections, but no hotel PMS integration is documented.

   Pros and Cons

   Pros:

   • Memberships bundle services and products
   • Backbar tracks lot and expiration details
   • Multi-calendar room and therapist scheduling

   Cons:

   • Busy-period POS performance receives complaints
   • Designed for standalone spas, not hotels
   Learn more about Vagaro:

   • Check out Vagaro on their website
2. 

   2

   Newhotel Software

   Best for workload-based therapist assignment

   • Free demo available
   • Pricing upon request

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   Customer Rating:4.8/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Newhotel Spa & Wellness is a hotel-native spa management module that handles resource and treatment-room configuration, therapist scheduling, appointment booking, and spa sales through an integrated point of sale connected directly to the hotel's PMS and front desk.

   Who Is Newhotel Software Best For?

   Newhotel Spa & Wellness is a strong fit for hotel operations teams that want spa scheduling and billing managed inside the same platform as their PMS, without maintaining a separate system.

   Why I Picked Newhotel Software

   I picked Newhotel Software as one of the best because its automatic workload-based therapist assignment is something I don't see handled this deliberately in most hotel spa tools. When the system assigns therapists, it actively balances workload across your team rather than simply slotting the next available name. Paired with availability tracking by specialty, working hours, and rest hours, it gives spa managers a real operational picture. Spa bookings also flow directly from the front desk into hotel billing, keeping everything in one place.

   Newhotel Software Key Features

   • Interactive booking chart: View and manage spa appointments across daily and monthly planning layouts, with occupancy views and treatment-room management built into the same interface.
   • Client preference and medical requirement recording: Capture individual client options, preferences, and medical requirements directly within spa booking records.
   • Native POS integration: Sell spa products and services through the integrated point of sale, with invoicing, reports, and statistics included.
   • Hotel front-desk booking: Make spa service bookings directly from the hotel front desk, with charges posted automatically to the guest's hotel bill.

   Newhotel Software Integrations

   Newhotel Spa & Wellness has native integrations with Newhotel PMS and Newhotel Point of Sale. Its marketplace lists 328 partners, including Planet Payment and Six Payment, while REST/JSON, GraphQL, and SOAP APIs support custom integrations.

   Pros and Cons

   Pros:

   • Booking chart shows room and service occupancy
   • Availability includes specialties, working and rest hours
   • Therapist assignments balance team workload

   Cons:

   • Treatment supply deductions aren't tied to services
   • Guest self-booking and waitlists aren't documented
   Learn more about Newhotel Software:

   • Check out Newhotel Software on their website
3. 

   3

   Zenoti

   Best for AI-driven spa ops at hotel scale

   • Not available
   • Pricing upon request

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   Customer Rating:4.4/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Zenoti is a cloud-based spa management platform built for hotel and resort spas, covering appointment scheduling, staff management, guest profiles, PMS folio integration, retail inventory, memberships, and automated marketing.

   Who Is Zenoti Best For?

   Zenoti is a strong fit for multi-property hotel and resort spa operations that need deep PMS integration, enterprise-scale scheduling, and AI-driven staff and revenue tools.

   Why I Picked Zenoti

   Zenoti earns its spot on my shortlist because of how seriously it's built for hotel-scale spa operations, specifically the AI tools that run beneath the surface. I'm particularly impressed by the AI Employee Scheduler, which forecasts demand and builds staff rosters automatically, and the AI Inventory Manager, which predicts product usage and generates purchase orders before you run out. Both tools matter in a hotel spa context, where a sold-out weekend can expose staffing gaps and empty shelves fast.

   Zenoti Key Features

   • Online self-booking widget: Embed a booking tool directly into your hotel website, app, or pre-arrival emails, with room number capture at the point of booking for automatic folio linking.
   • Multi-property dashboard: Manage 2 to 200+ properties from one account, with group-level reporting you can drill into by property, region, or brand.
   • Automated marketing suite: Send pre-arrival reminders, rebooking prompts, birthday offers, and win-back campaigns through the AI Concierge, with churn prediction built in.
   • Opera PMS folio integration: Post services, retail, tips, and discounts directly to guest folios in real time, with room numbers filling in automatically at checkout.

   Zenoti Integrations

   Zenoti offers a native two-way integration with Oracle Opera, plus integrations with Mews, Apaleo, and Cloudbeds. It also provides APIs for custom integrations.

   Pros and Cons

   Pros:

   • Stores cross-property guest preferences and history
   • Sequences packages, rooms, and therapists automatically
   • Handles multi-property spa operations centrally

   Cons:

   • Some workflows require several setup steps
   • Implementation can take several weeks
   Learn more about Zenoti:

   • Check out Zenoti on their website
4. 

   4

   PXier

   Best for posting spa charges to hotel folios

   • Free demo available
   • From $10/month

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   Customer Rating:4.8/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   PXier is a cloud-based hotel spa management platform that covers appointment scheduling, staff and resource management, guest profiles, point of sale, retail inventory tracking, and native PMS folio posting.

   Who Is PXier Best For?

   PXier is a strong fit for hotel spa teams that need spa charges to post directly to guest folios inside their PMS.

   Why I Picked PXier

   PXier earns its spot on my shortlist because of how it handles PMS folio posting. When a guest books a massage, the charge posts directly to their room folio in real time, mapped to the correct ledger code inside your PMS. I also like the AI Auto-Assign feature, which matches each booking to a qualified therapist and available treatment room automatically. Two-way sync with Mews, Cloudbeds, and Oracle OPERA means guest profiles stay current across both systems without manual updates.

   PXier Key Features

   • Drag-and-drop scheduling calendar: View appointments by employee, treatment room, or shift, and reschedule bookings by dragging them across daily, weekly, or hourly views.
   • E-signed consent forms: Set up intake and consent forms per service, collect digital signatures from guests, and store completed forms directly in their profile.
   • Real-unit inventory consumption tracking: Link products to services so stock is deducted automatically in measurable units (mL, oz, grams) each time a treatment is delivered or a product is sold.
   • Online guest self-booking engine: Let guests browse services, check availability, and book appointments from any device, with automatic confirmation emails and configurable deposit and cancellation policies.

   PXier Integrations

   PXier offers native PMS integrations with Mews, Cloudbeds, Oracle OPERA, Apaleo, Lean PMS, and RoomRaccoon, plus accounting integrations with QuickBooks, Xero, and Sage. Enterprise plans include a REST API for custom integrations.

   Pros and Cons

   Pros:

   • Real-unit treatment consumption tracks product usage
   • AI assignment matches therapists and rooms
   • Reviewers praise responsive customer support

   Cons:

   • Payment processor options remain unclear
   • Waitlist functionality is not documented
   Learn more about PXier:

   • Check out PXier on their website
5. 

   5

   Booker

   Best for hotel spa groups managing multiple locations

   • Free demo available
   • From $139/month

   Visit Website

   Customer Rating:4.1/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Booker is a cloud-based spa and salon management platform that combines appointment scheduling, staff and resource management, guest profiles, POS, inventory tracking, and multi-location support.

   Who Is Booker Best For?

   Booker is a strong fit for hotel spa directors overseeing multiple locations who need one platform to manage scheduling, staff pay, and guest profiles across properties.

   Why I Picked Booker

   Booker earns its spot on my shortlist because its Enterprise plan is purpose-built for spa groups running multiple properties under one roof. I especially like how each location gets its own booking flows, pricing rules, and staff schedules while still feeding into centralized reporting. The room and resource-aware scheduling handles couples and group bookings across locations without double-booking treatment rooms or therapists.

   Booker Key Features

   • Guest profile management: Store treatment history, allergies, preferences, and SOAP notes in individual guest profiles that staff can access at the point of booking.
   • Automated back-bar deduction: Products used during a service are automatically deducted from stock, feeding directly into usage and shrinkage reporting.
   • Membership and series management: Sell and manage recurring memberships, prepaid bundles, and multi-visit series with flexible redemption rules.
   • Automated marketing tools: Set up triggered email and text campaigns, review prompts, referral tracking, and rebooking reminders from within the platform.

   Booker Integrations

   Booker supports hotel PMS integrations through Pure Informatique, including Oracle OPERA Cloud, Infor HMS, Mews, Stayntouch, Protel, and Apaleo. It also connects with Revinate Marketing and offers an API for custom BI, CRM, inventory, and workflow integrations.

   Pros and Cons

   Pros:

   • Automatic back-bar deductions track product usage
   • Separate booking flows serve hotel guests
   • Room-aware scheduling supports couples and groups

   Cons:

   • Support responses can be inconsistent during issues
   • Reviewers report frequent glitches and slowdowns
   Learn more about Booker:

   • Check out Booker on their website
6. 

   6

   ChiDesk

   Best for hotel spa cash and utilization reports

   • 14-day free trial
   • From $50/month

   Visit Website

   Customer Rating:4.6/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   ChiDesk is cloud-based spa and salon management software that covers appointment scheduling, point of sale, staff management, client records, inventory tracking, and hotel PMS integration for posting room charges and day-end revenue reporting.

   Who Is ChiDesk Best For?

   ChiDesk is a strong fit for hotel spa directors who need detailed cash reconciliation, utilization tracking, and PMS-connected revenue reporting across one or more locations.

   Why I Picked ChiDesk

   I picked ChiDesk as one of the best because it handles the reporting side of hotel spa operations better than most tools I've seen at this price point. Its daily cash-balance tracking automatically reconciles tips and petty cash, and the hotel-spa reports cover projected sales alongside real employee and resource utilization, giving spa directors a clear picture of how each shift actually performed. I also like that those reports can be emailed directly from the software, which makes end-of-day handoffs to hotel finance teams far less manual.

   ChiDesk Key Features

   • Drag-and-drop appointment calendar: Schedule, reschedule, and manage spa appointments across multiple calendar views with conflict validation built in.
   • PMS guest lookup and room-charge posting: Query checked-in guests directly from Mews, Opera, Protel, and other connected systems, then post charges to the room folio.
   • Flexible price lists: Set service rates by membership tier, employee, day of the week, or date range to reflect your spa's pricing structure.
   • Client preference and allergy records: Store therapist preferences, service history, and medical or allergy warnings on each guest profile for reference at booking.

   ChiDesk Integrations

   ChiDesk offers native integrations with Mews, Opera, Protel, RoomRacoon, Semper, Hotelier, Stripe, PayPal, and Xero. It also provides a REST API for custom integrations and supports Zapier.

   Pros and Cons

   Pros:

   • Recipe-based stock tracking links treatments to supplies
   • Utilization reports compare projected sales with staffing
   • Cash reports reconcile tips and petty cash

   Cons:

   • No dedicated mobile app for spa staff
   • Scheduler can feel cramped above 30 therapists
   Learn more about ChiDesk:

   • Check out ChiDesk on their website
7. 

   7

   Book4Time

   Best for luxury hotel chains and resort groups

   • Free demo available
   • Pricing upon request

   Visit Website

   Customer Rating:5/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Book4Time is a cloud-based hotel spa management platform that covers appointment scheduling, guest profiles, staff and commission management, retail inventory, and integrated point of sale across single and multi-property operations.

   Who Is Book4Time Best For?

   Book4Time is a strong fit for multi-property luxury hotel groups and resort brands that need centralized spa operations tied directly into their PMS.

   Why I Picked Book4Time

   Book4Time earns its spot on my shortlist because of how it handles multi-property spa operations at enterprise scale. I love that Smart Scheduling assigns therapists and treatment rooms across locations in real time, while dynamic yield management (RevStream Analytics) adjusts pricing based on demand, occupancy, and lead time. For a luxury brand running spas across dozens of properties, that kind of centralized control is genuinely hard to replicate.

   Book4Time Key Features

   • Guest CRM and intake forms: Store guest history, treatment preferences, and digital waiver forms in a unified profile that staff can access at the point of booking.
   • Online self-booking: Guests book appointments through a branded, mobile-friendly portal with real-time availability and integrated payment processing.
   • Multi-currency POS: The built-in point of sale handles memberships, gift cards, packages, promotions, and retail alongside services, with support for multiple currencies and payment methods.
   • Enterprise reporting dashboards: Real-time reports and custom views span revenue, inventory, and cash audits across all locations, with deeper analytics available through Agilysys Analyze.

   Book4Time Integrations

   Book4Time connects with 100+ partners, including Agilysys PMS, InfoGenesis POS, Oracle OPERA Cloud, Mews, Infor, HubSpot, and Salesforce. It also supports payment gateways, RFID systems, and an open API for custom integrations.

   Pros and Cons

   Pros:

   • Detailed revenue, inventory, and cash reporting
   • Dynamic pricing responds to spa demand
   • Smart scheduling spans therapists and treatment rooms

   Cons:

   • Package and inventory setup requires patience
   • POS workflows feel dated and cumbersome
   Learn more about Book4Time:

   • Check out Book4Time on their website
8. 

   8

   Trybe

   Best for hotel groups with multi-PMS integration

   • Free demo available
   • Pricing upon request

   Visit Website

   Customer Rating:2.7/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Trybe is a hotel spa management platform built around appointment scheduling, package booking, staff and resource management, PMS-connected payments, membership programs, retail inventory, and multi-property reporting.

   Who Is Trybe Best For?

   Trybe is a strong fit for hotel groups and multi-property spa operators that need deep PMS connectivity across brands like Marriott, IHG, and Dorchester Collection.

   Why I Picked Trybe

   I've included Trybe in my top picks because it handles multi-PMS connectivity better than anything else I've seen in this category, with native integrations across Oracle OPERA Cloud, Mews, Guestline, and a dozen more. I like how Trybe Overnights pulls hotel stays, dining reservations, and spa bookings into a single flow, posting revenue to the correct PMS accounting codes automatically. Group-level reporting across properties, with logos from Marriott, IHG, and Dorchester Collection, confirms this is built for hotel spa operations at scale.

   Trybe Key Features

   • Build-your-own package booking: Guests can assemble their own spa day by combining treatments, dining, and facility access, with each component checking its own live availability.
   • Digital intake forms: Customizable templates send automatically with booking confirmations and require permission plus a secondary password to view.
   • Membership management: Supports individual, couple, family, and corporate plans with recurring credits, a self-service member portal, and automatic payment handling for failed or expiring billing.
   • Role-based reporting: Revenue, occupancy, therapist utilization, gift card activity, and inventory reports are available at both individual property and group level, with scheduled CSV exports.

   Trybe Integrations

   Trybe offers documented integrations with Oracle OPERA Cloud, Mews, Guestline, Cloudbeds, SevenRooms, Revinate, Cendyn, Gantner, Adyen, and Profitroom. An open API supports custom integrations.

   Pros and Cons

   Pros:

   • Guest self-booking handles mobile after-hours demand
   • Round-the-clock support includes full staff training
   • Build-your-own packages support complex spa days

   Cons:

   • Group settings require hotel-by-hotel changes
   • Some reports need deeper operational detail
   Learn more about Trybe:

   • Check out Trybe on their website
9. 

   9

   SpaSoft

   Best for Forbes Five-Star resort spa operations

   • Free demo available
   • Pricing upon request

   Visit Website

   Customer Rating:3/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   SpaSoft is a hotel and resort spa management platform that covers appointment scheduling, staff management, guest profiles, point of sale, retail inventory, and PMS integration.

   Who Is SpaSoft Best For?

   SpaSoft is built for spa directors and operations managers at luxury hotels, destination resorts, and casinos that need deep PMS integration and full-service spa management in one platform.

   Why I Picked SpaSoft

   SpaSoft earns its spot on my shortlist because over 70% of Forbes Travel Guide Five-Star spas run on it, and once you see how it handles luxury resort operations, that figure makes sense. I'm particularly impressed by Smart Booking, which pulls a guest's treatment history and preferences in real time to guide staff toward the right appointment. The SpaSoft Staff Suite mobile app also means therapists walk into every session already briefed on guest notes and schedule changes, without a paper handoff.

   SpaSoft Key Features

   • Digital intake forms: Guests complete branded health and waiver forms before arrival, with answers sent directly to the therapist's queue.
   • PMS room charging: Staff can post spa charges to a guest's folio by looking up their name, room number, or reservation across eight major PMS platforms.
   • Membership and loyalty management: Built-in tools handle membership billing, freeze options, perks, points-based loyalty programs, and gift cards.
   • Online booking engine: Guests self-book around the clock via web or mobile, with real-time availability, instant confirmations, and automated reminders.

   SpaSoft Integrations

   SpaSoft lists 70+ hospitality integrations, including Oracle Hospitality, Infor, Agilysys, SMS|Host, Stayntouch, Maestro, InnQuest, and IQware. Its cloud platform connects through APIs, while payment integrations include Adyen, FreedomPay, Shift4, and Worldpay by FIS.

   Pros and Cons

   Pros:

   • Therapists get live mobile schedule updates
   • Guest history guides Smart Booking decisions
   • Resort-ready room and resource scheduling

   Cons:

   • On-premise workflows feel dated
   • Some schedules load slowly
   Learn more about SpaSoft:

   • Check out SpaSoft on their website
10. 

    10

    Core by Premier Software

    Best for hotel PMS-connected spa operations

    • Free demo available
    • Pricing upon request

    Visit Website

    Customer Rating:5/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

    

    Core by Premier Software is a hotel spa management platform covering appointment scheduling, staff rotas, guest profiles with medical and contraindication tracking, POS, retail inventory, memberships, and two-way PMS integration with systems like OPERA Cloud.

    Who Is Core by Premier Software Best For?

    Core is a strong fit for hotel spa directors managing multi-therapist operations who need tight PMS connectivity, particularly with OPERA Cloud.

    Why I Picked Core by Premier Software

    I picked Core by Premier Software because its two-way PMS sync with OPERA Cloud is the most complete I've seen for hotel spas, covering guest profiles, reservations, and live charge posting to room folios. When a guest books a massage and wants it billed to their room, Core handles the entire exchange without manual entry on either side. I also love that contraindication forms are linked directly to the booking diary, so therapists see medical flags before a guest even arrives.

    Core by Premier Software Key Features

    • RSI indicator: Flags back-to-back strenuous treatment assignments to protect therapists from repetitive strain injury.
    • Multi-site management: Run spa, leisure, and golf operations across multiple properties from a single database with per-venue user restrictions.
    • Membership and direct debit handling: Configure tiered memberships with peak/off-peak pricing, points schemes, and collect fees via UK direct debit or SEPA recurring payments.
    • Scheduled reporting: Choose from 400+ reports covering occupancy, revenue, staff KPIs, and stock valuation, and set them to arrive in your inbox automatically.

    Core by Premier Software Integrations

    Core by Premier Software integrates with OPERA Cloud, OPERA on-premise, Rezlynx, Mews, Hop Software, Hotsoft, Protel, Guestline, and Tevalis. Its open API supports custom connections for profiles, medical data, bookings, retail, vouchers, bills, and golf.

    Pros and Cons

    Pros:

    • Back-bar usage tracks product consumption
    • Four-hands bookings prevent therapist conflicts
    • Contraindication alerts connect to treatment bookings

    Cons:

    • Some capabilities require separately purchased extras
    • Product roadmap remains unclear after acquisition
    Learn more about Core by Premier Software:

    • Check out Core by Premier Software on their website