10 Melhores Softwares de Gestão de Espaços Hoteleiros em 2026

Avaliações de software de gestão de espaços hoteleiros

1. 

   1

   Perfect Venue

   Best for hotel event sales and BEO workflows

   • 14-day free trial available
   • From $199/month (billed annually)

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   Customer Rating:4.8/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Perfect Venue is an event management platform for hotels and venues that covers the full booking cycle, from inquiry and CRM tracking to proposals, BEOs, e-signatures, and payment collection.

   Who Is Perfect Venue Best For?

   Perfect Venue is a strong fit for hotel sales managers and catering directors who need to manage event inquiries, proposals, BEOs, and payments in one place.

   Why I Picked Perfect Venue

   I've included Perfect Venue in my top picks because it handles the full hotel event sales cycle in one place, from the first inquiry through signed proposal, BEO generation, and payment collection. I particularly like how it auto-generates BEOs and documents directly from event details, so your team isn't manually rebuilding that information for the kitchen or catering staff. The pipeline tracking by location and sales rep, with conversion rates and response times, gives hotel sales managers a clear view of where bookings stand at any moment.

   Perfect Venue Key Features

   • Express Book: Lets guests check space availability, select menu items, and submit a deposit online, with configurable lead time, buffer time, and acceptance windows of instant up to 72 hours.
   • AI Reply: Drafts personalized responses to inquiries using venue-specific details like availability, menus, policies, and tone of voice.
   • Google Calendar sync: Connects the centralized booking calendar to Google Calendar, with the option to include leads, event details, and a copy of the Staff BEO.
   • Role-based team access: Assigns team members to specific venues with four permission levels—Admin, Editor, Viewer, and Limited View—for multi-location accounts.

   Perfect Venue Integrations

   Perfect Venue integrates with Google Calendar, Stripe, Square, OpenTable, Tock, HubSpot, Mailchimp, Craftable, and Zapier for scheduling, payments, reservations, CRM, marketing, and inventory management.

   Pros and Cons

   Pros:

   • Reviewers praise centralized inquiry and booking visibility
   • BEOs populate from event details
   • Pipeline reports track revenue by rep

   Cons:

   • No documented event-level staffing assignments
   • Recurring bookings change as whole series
   Learn more about Perfect Venue:

   • Check out Perfect Venue on their website
2. 

   2

   Event Temple

   Best for hotel group sales and PMS sync

   • Free demo available
   • From $249/month

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   Customer Rating:4.9/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Event Temple is a hotel sales and catering platform that combines a sales CRM, group room block management, event coordination, BEO creation, e-proposals, and multi-property chain management in one system.

   Who Is Event Temple Best For?

   Event Temple is a strong fit for hotel sales and catering teams managing group business across one or more properties.

   Why I Picked Event Temple

   I picked Event Temple as one of the best because of how tightly it connects hotel group sales with PMS data. The Guest Room Control snapshot gives my team a live view of upcoming groups, including arrival and departure dates, ADR, and pickup, all without jumping between systems. Pair that with two-way sync across PMS partners like Opera Cloud and Mews, and room blocks stay current on both sides automatically.

   Event Temple Key Features

   • AI Sales Coordinator: Classifies incoming RFPs, extracts booking details, and drafts email replies for staff review before sending.
   • Digital invoicing: Generates itemized invoices with taxes, discounts, and service charges, with online credit card payment for clients.
   • Workflow automation: Schedules emails and tasks around event milestones and payment deadlines using configurable triggers and reusable checklists.
   • E-proposals with e-signature: Lets your team create customized proposals and send them directly to clients for electronic signature.

   Event Temple Integrations

   Event Temple integrates with Oracle OPERA Cloud, Apaleo, Cloudbeds, Mews, and Stayntouch for property management, SeatPlan for event seating and floor plans, and Roosted for staffing operations.

   Pros and Cons

   Pros:

   • Chain dashboards roll up sales across properties
   • Proposals, contracts, and BEOs share workflows
   • Group room blocks show pickup and ADR

   Cons:

   • Multi-day packages can require manual edits
   • Sales reports offer limited configuration
   Learn more about Event Temple:

   • Check out Event Temple on their website
3. 

   3

   Tripleseat

   Best for hotel group sales and PMS-linked blocks

   • Free demo available
   • Pricing upon request

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   Customer Rating:4.7/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Tripleseat is a hotel event management platform that covers group room blocks, multi-day event coordination, PMS-linked availability, lead capture, proposals, BEOs, digital signatures, floor plans, and sales pipeline tracking.

   Who Is Tripleseat Best For?

   Tripleseat is a strong fit for hotel sales managers who need to manage group room blocks, multi-day events, and PMS-linked availability from a single platform.

   Why I Picked Tripleseat

   I've included Tripleseat in my top picks because it's built specifically for hotel group sales workflows that most event platforms don't support. The Guest Room Control displays room-block availability, rates, and associated events on a single timeline, and the Tripleseat Hotels package syncs that block data directly with your PMS, so pickup figures from Cloudbeds or Mews flow back automatically. I especially like that Definite events count toward sales goals in the Sales Productivity Report, giving hotel sales managers a clear view of booked room nights and ADR by manager and location.

   Tripleseat Key Features

   • Shared calendar: View and manage all team events in one place, with filters for room, date, manager, and status, plus color-coding by location or room type.
   • Guest Portal: Give clients a branded space to review event details, sign documents, make payments, and message your team directly.
   • Sales Productivity Report: Track room nights, ADR, New Definite, Net Definite, and event revenue by sales manager, location, and date range.
   • Direct Book: Let guests book events, private dining, or large reservations online, with configurable availability, minimums, and deposit requirements.

   Tripleseat Integrations

   Tripleseat offers documented integrations with Mews, Cloudbeds, OpenTable, SevenRooms, and Cvent. It also provides a public API with webhooks for custom integrations.

   Pros and Cons

   Pros:

   • Floor plans clarify banquet setups for teams
   • Sales reports track room nights and ADR
   • Room blocks and events share one view

   Cons:

   • Catering tools don’t track resource quantities
   • Timeline view omits bookings and room blocks
   Learn more about Tripleseat:

   • Check out Tripleseat on their website
4. 

   4

   iVvy

   Best for hotel group bookings and BEO automation

   • Free demo available
   • Pricing upon request

   Visit Website

   Customer Rating:4.7/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   iVvy is a cloud-based venue and event management platform for hotels that handles function-space bookings, group room blocks, proposals, contracts, BEOs, CRM, and multi-property availability in one system.

   Who Is iVvy Best For?

   iVvy fits hotel sales teams managing group bookings, function spaces, and event documents across single or multi-property portfolios.

   Why I Picked iVvy

   iVvy earns its spot on my shortlist because of how it handles the full arc of a group booking, from the initial enquiry through to live BEOs and run sheets on the day of the event. I particularly like that BEOs auto-populate directly from booking data and track version changes automatically, so your kitchen and operations teams are always working from the current document rather than hunting through email threads. The shared function diary, which flags clashes across simultaneous bookings and displays quoted, tentative, and confirmed reservations in one view, makes it genuinely useful for hotels managing multiple function spaces at once.

   iVvy Key Features

   • CRM with automated follow-ups: Captures leads, logs activities and email communications, and triggers follow-up reminders so no enquiry goes unattended.
   • Group room block management: Links sleeping-room blocks to event bookings, supports rooming lists and group reservations, and tracks availability across properties.
   • iVvyAI email and lead qualification agents: Reads inbound enquiry emails, extracts event details, scores leads against your criteria, and prepares draft proposals for team review.
   • PACE reporting: Compares revenue performance across time periods to help you spot booking trends and identify gaps in your forward pipeline.

   iVvy Integrations

   iVvy integrates with over 55 platforms, including Oracle OPERA, RMS Cloud, Mews, Salesforce, Xero, and Stripe, covering property management, CRM, accounting, and payment processing.

   Pros and Cons

   Pros:

   • Proposals and e-signatures in one workflow
   • Shared diary flags booking clashes
   • Live BEOs keep teams current

   Cons:

   • Reporting customization can frustrate hotel teams
   • Floor-plan editing details remain limited
   Learn more about iVvy:

   • Check out iVvy on their website
5. 

   5

   Momentus Technologies

   Best for complex multi-venue event sales workflows

   • Free demo available
   • Pricing upon request

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   Customer Rating:4.4/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Momentus Technologies is an enterprise-grade event and venue management platform that covers event sales, proposal and contract generation, catering coordination, service orders, and financial workflows across multi-venue operations.

   Who Is Momentus Technologies Best For?

   Momentus Technologies is a strong fit for large hotel groups and convention venues running complex, multi-space event operations that need a single system to manage sales pipelines, proposals, BEOs, and catering coordination across multiple properties.

   Why I Picked Momentus Technologies

   I've included Momentus Technologies in my top picks because it handles the kind of layered, multi-venue event sales complexity that most hotel venue tools struggle to support. I particularly like how the pipeline tracks leads from RFP through contract, with configurable scoring and routing, while service orders tie catering, AV, housekeeping, and security directly to each event record. In practice, my team can generate proposals and contracts, push them to DocuSign, and have signed documents automatically returned to the corresponding event without leaving the platform.

   Momentus Technologies Key Features

   • Lead scoring and routing: Configure scoring rules and routing logic to prioritize inbound event inquiries and RFPs as they enter the sales pipeline.
   • Work order management: Create, assign, and track work orders tied to event operations, with mobile access for capturing photos and signatures on-site.
   • Accounts receivable and payment portal: Generate AR invoices, manage collections, and give clients a dedicated portal to submit event-related payments.
   • Momentus Analytics dashboards: Access interactive dashboards covering sales funnel performance, revenue trends, and forecasting across your event portfolio.

   Momentus Technologies Integrations

   Momentus Technologies integrates with Salesforce, HubSpot, NetSuite, SAP, Oracle Financials, Microsoft Dynamics, QuickBooks, Sage, and DocuSign for CRM, financial management, and electronic signatures. Momentus Connect also supports custom connections through REST APIs, OData endpoints, and webhooks.

   Pros and Cons

   Pros:

   • Service orders connect catering and AV teams
   • Contract records stay tied to events
   • Shared calendars expose cross-venue bookings

   Cons:

   • No verified hotel PMS two-way sync
   • Diagramming requires a separately scoped add-on
   Learn more about Momentus Technologies:

   • Check out Momentus Technologies on their website
6. 

   6

   Planning Pod

   Best for proposal-to-BEO booking workflows

   • Free demo available
   • Pricing upon request

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   Customer Rating:4.2/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Planning Pod is a venue and event management platform covering lead capture, sales pipeline tracking, booking calendars, floor plans, BEOs, catering order management, proposals, and e-signature contracts.

   Who Is Planning Pod Best For?

   Planning Pod is a good fit for hotel sales managers and events teams who need to manage the full cycle from inquiry to signed BEO in one place.

   Why I Picked Planning Pod

   I picked Planning Pod as one of the best because it handles the full booking paper trail in one place, from initial inquiry through signed BEO, without jumping between tools. I especially like how BEOs can pull in food-and-beverage package templates, room setup instructions, and A/V custom fields, then go out for e-signature directly from the same record. When a client requests changes post-signature, the change-order workflow locks the original and creates a clean amendment trail automatically.

   Planning Pod Key Features

   • Lead capture webforms: Embed customizable inquiry forms on your hotel website to feed new leads directly into the sales pipeline.
   • Drag-and-drop floor plan builder: Build to-scale event space layouts with tables, chairs, A/V elements, and staging objects, then export a PDF or equipment list.
   • Food-and-beverage package templates: Create reusable F&B packages with fixed, per-head, or item-and-quantity pricing that pull directly into events and BEOs.
   • Online client portal: Give clients a branded portal to review event details, sign documents, make payments, and complete assigned tasks.

   Planning Pod Integrations

   Planning Pod integrates with WeddingWire and The Knot for lead capture, Adyen for payment processing, and QuickBooks Online for accounting. It also offers direct connections with Salesforce and Mailchimp, one-way calendar synchronization with Google Calendar, Outlook, and Apple Calendar, and Zapier connections to Xero and other applications.

   Pros and Cons

   Pros:

   • Lead tracking centralizes event details and follow-ups
   • Custom BEOs gather schedules, setup, and catering
   • Proposals, signatures, and reminders support booking follow-through

   Cons:

   • No room-block, rooming-list, or attrition tools
   • Floor-plan usability draws reviewer criticism
   Learn more about Planning Pod:

   • Check out Planning Pod on their website
7. 

   7

   Caterease

   Best for catering-led venue and room block ops

   • Not available
   • From $99/month (billed annually)

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   Customer Rating:4.1/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Caterease is a catering and event management platform that covers event booking, banquet room assignment, group room blocks, menu building, staffing, floor plan diagramming, and lead-to-event sales tracking.

   Who Is Caterease Best For?

   Caterease is a strong fit for catering and events directors who need to manage menus, staffing, room assignments, and group room blocks in one place.

   Why I Picked Caterease

   I've included Caterease in my top picks because it covers the catering-to-room-block workflow in a way few tools do. The Guestrooms Manager tracks room inventory by type, flags overbooking in real time, and links group room contracts directly to events. Pair that with the Room Selection Wizard, which catches double-booking and capacity conflicts across banquet spaces, and you get a solid foundation for managing catering-led venue ops without juggling separate systems.

   Caterease Key Features

   • Placez floor plan diagramming: Build and share 2D, 3D, and 360-degree event layouts with drag-and-drop object placement and a customizable inventory library.
   • Prospect Manager: Track leads through configurable statuses with next actions, action dates, contact history, and proposal creation and conversion to events.
   • Menu and recipe management: Attach detailed recipes to menu items and auto-generate quantified equipment packing lists as event menus are built.
   • E-signatures and payment processing: Send proposals for electronic signature and collect payments via Mosaic using payment links or tokenized cards.

   Caterease Integrations

   Caterease supports connections with QuickBooks, Nowsta, Social Tables, StaffMate, ChefTec, and ClientPoint for accounting, staffing, and event operations. It also offers Mosaic for payment requests, shareable payment links, and tokenized card processing.

   Pros and Cons

   Pros:

   • Proposals convert directly into events
   • Room wizard flags capacity conflicts
   • Kitchen teams get quantified prep lists

   Cons:

   • Mobile access lacks SLA assurances
   • No documented BEO-generation workflow
   Learn more about Caterease:

   • Check out Caterease on their website
8. 

   8

   OPERA Cloud Sales and Event Management

   Best for group blocks and catering BEO workflows

   • Free demo available
   • Pricing upon request

   Visit Website

   Customer Rating:4.2/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   OPERA Cloud Sales and Event Management is a cloud-based hotel sales and catering platform that manages group room blocks, function-space bookings, catering events, BEOs, and sales pipelines across single and multi-property operations.

   Who Is OPERA Cloud Sales and Event Management Best For?

   It's a strong fit for catering and events teams at full-service and multi-property hotels that need to manage group room blocks, function-space bookings, and BEOs in one connected system.

   Why I Picked Oracle Hospitality OPERA Cloud Sales and Event Management

   I chose OPERA Cloud Sales and Event Management because it manages group room blocks and catering BEOs in a single connected workflow, exactly what full-service hotel events teams need. The Function Diary gives me a graphical view of space availability across combination rooms and shareable spaces, with color-coded event statuses so I can see conflicts at a glance. When I'm building a BEO, I can pull in event resources like menus, AV equipment, and decorations, then email the finished report as a PDF directly from the system.

   OPERA Cloud Sales and Event Management Key Features

   • Group Rooms Control: View group room inventory across segments in a shared display to support inventory control and sales strategy.
   • Activity auto traces: Automatically generate follow-up activities for contacts, sales accounts, blocks, and activities using configurable rules.
   • Event templates: Save and reuse collections of events and default resources for repeatable catering bookings.
   • Sales manager goals: Set and track individual sales manager targets for group rooms, catering, transient rooms, and activities.

   OPERA Cloud Sales and Event Management Integrations

   OPERA Cloud Sales and Event Management connects with OPERA Cloud Property Management, OPERA Cloud Loyalty, OPERA Cloud Distribution, and OPERA Cloud Central to coordinate hotel reservations, guest profiles, loyalty programs, and property operations. It also supports custom hospitality integrations through the Oracle Hospitality Integration Platform (OHIP).

   Pros and Cons

   Pros:

   • BEOs can be emailed as configurable PDFs
   • Group blocks track allocations across dates and room types
   • One diary combines bedrooms and event spaces

   Cons:

   • Reviewers report slow performance and occasional bugs
   • No interactive floor-plan editing
   Learn more about OPERA Cloud Sales and Event Management:

   • Check out OPERA Cloud Sales and Event Management on their website
9. 

   9

   EventPro

   Best for venue booking with built-in floor plan tools

   • Free demo available
   • Pricing upon request

   Visit Website

   Customer Rating:4.1/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   EventPro is an event and venue management system that combines space booking, floor plan design, catering coordination, and event planning tools for hotels, resorts, and multi-venue operations.

   Who Is EventPro Best For?

   EventPro is a good fit for venue and event teams at hotels, resorts, and multi-space properties that need a single system to manage space bookings, floor plan design, and catering coordination.

   Why I Picked EventPro

   I've included EventPro in my top picks because its built-in Floor Plan Designer lets you drag and drop chairs, tables, and room objects directly onto a loaded venue image, and linking those objects to setup resources automatically adds the corresponding items, quantities, and charges to the event booking. I also like that setup types can carry default floor plans, so swapping a room's configuration updates the layout without starting from scratch.

   EventPro Key Features

   • Catering package builder: Create pre-built or on-the-fly packages that bundle catering, beverage, setup, and staffing items with flat-rate or per-person pricing tied to an event booking.
   • Lead and opportunity tracking: Record leads and potential event opportunities separately from the booking calendar, then convert approved opportunities into confirmed bookings without re-entering details.
   • Multi-view booking calendar: View event and venue schedules across Day, Week, Work Week, Month, and Timeline views, with color-coded statuses and grouping by event manager, category, or location.
   • Electronic signature module: Send EventPro documents for signing via DocuSign or Adobe Sign, with signing status and a PDF copy of the completed document returned directly to the booking record.

   EventPro Integrations

   EventPro integrates with DocuSign and Adobe Sign for electronic signatures, Azure AD, OneLogin, and Ping Identity for single sign-on, and Cisco Duo for multi-factor authentication. It also offers a two-way API for custom connections with accounting, HR, and other external applications.

   Pros and Cons

   Pros:

   • Floor plans link layouts to setup resources
   • Calendar checks help flag overlapping bookings
   • Reviewers praise organized event records

   Cons:

   • Sales pipeline requires a separate module
   • Warning settings can allow booking conflicts
   Learn more about EventPro:

   • Check out EventPro on their website
10. 

    10

    Thynk

    Best for Salesforce-native hotel event sales

    • Free discovery call available
    • Pricing upon request

    Visit Website

    Customer Rating:4.8/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

    

    Thynk is a Salesforce-native hotel and venue management platform that covers sales CRM, event bookings, group room blocks, BEO generation, catering coordination, and multi-property analytics.

    Who Is Thynk Best For?

    Thynk is a strong fit for hotel sales and events teams that already operate within—or are ready to adopt—the Salesforce ecosystem.

    Why I Picked Thynk

    Thynk earns its spot on my shortlist because it's built entirely on Salesforce, which means your hotel sales team works from a CRM infrastructure that handles multi-property pipeline visibility, lead scoring, and inquiry routing out of the box. I particularly like how BEOs render from live booking data rather than a separate document, pulling in all 26 content blocks, from F&B and AV to dietary alerts and billing, so changes to a booking carry through automatically. The multi-venue dashboards for account production, pace, and confirmed business against budget also give sales managers a genuinely consolidated view across properties.

    Thynk Key Features

    • Room diagramming: Create event floor plans from scratch or import DXF drawings, with real furniture dimensions and seat-level guest assignments showing dietary, accessibility, and VIP needs.
    • Group room block management: Build and manage room blocks across multiple properties, track guest pickup, and schedule deposits with automated invoicing.
    • Inquiry routing and lead scoring: Automatically route inbound inquiries based on capacity, dates, venue type, and account tier, with conversion tracking by venue, space, source, and seller.
    • Supplier and Operations Portals: Give internal teams and external partners separate but connected portals to manage work orders, task status, and event deliveries from the same booking record.

    Thynk Integrations

    Thynk integrates with Mews, HotelKey, and SIHOT for property management, Cvent and Prismm for event operations, and SAP, Microsoft Dynamics, Oracle Financials, and NetSuite for financial management. It also connects with Outlook and Gmail for email correspondence and provides REST APIs, JSON, OpenAPI specifications, and Postman collections for custom integrations.

    Pros and Cons

    Pros:

    • Multi-property dashboards show account production
    • Live BEOs reflect booking changes
    • Centralizes event bookings and sales records

    Cons:

    • Closed bookings can resist stage reversal
    • Some reports require Excel cleanup
    Learn more about Thynk:

    • Check out Thynk on their website
    • Read my in-depth review of Thynk